BOOKING REQUIREMENTS:
Please let us know:
Who is coming with you?
How you know each other?
Where do you live?
What brings you to Vancouver?
Are there any individuals under the age of 25? If so, please let me know who and how many of you there are.
We require our guests to verify their ID through Airbnb.
and our booking guests' profile photo to match their ID verified in Airbnb.
We understand that 99.9% of my guests understand and will treat my home like it's their own, and treat it respectfully, but sometimes we have some bad apples and want to prevent and eliminate any problems.
HOUSE RULES:
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Please no shoes in the house, and respect the space like it is your own.
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Please close and lock all windows and doors when you leave the house, this will keep your own belongings secure. Please also lock doors and 1st floor windows at night.
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No candles
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Please treat our home with respect:
Please don’t burn down the house
Please don't eat drippy/staining food at the table
Please do not flush any products down the toilets besides toilet paper
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No eating or drinking in bedrooms. Please enjoy your meals at the dining table. Any stains on the couch or bed linens will be reported by our cleaning team and special rush cleaning fees of up to $400 per stained area will be forwarded to you.
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No unregistered guests or visitors allowed. The maximum property capacity is 8 people.
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Please keep a close eye on children near windows on the 2nd floor.
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Illegal downloads are forbidden. If you’re found guilty, government fines can run about $5000 per movie, and these fines will be passed on to you.
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There is absolutely NO SMOKING inside the house. If you're caught you will be subjected to a $200 fine per infraction and you will lose your damage deposit and possibly forfeit your stay with us. No Cigarettes, Cigars, Marijuana or Vaping inside the house. However, smoking is permitted OUTSIDE on the balcony or in the garden patio area. For your information, our next door neighbours smoke on outside. You can keep the smoke out by closing the windows on that side of the property. However, smoking is prohibited within 6 meters of any entrance, window, or a building air intake according to provincial bylaws.
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AC Units: Do NOT use the Air Conditioner Units at the SAME TIME as other appliances like the Vacuum, Kettle, Hair Dryer or your own Hair Straightener. Turn OFF AC Units if using these devices.
• You could cause the breaker to trip, and the breaker panel is inaccessible
• We don’t have access to the breaker panel from our Airbnb - the downstairs tenant needs to reset it, he is often not home or available to do this. If the breaker trips, the power to that circuit will go out and the Wifi, TV or other power outlets could not work for possibly 24 hours.
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No parties in the suite, or loud noise after 10pm. The house is part of a townhouse complex surrounded by neighbours and a caretaker. The caretaker next door will call the police and us if there are loud noise disturbances or loud music late at night. You will be evicted. We will be notified by the neighbours immediately if there is any suspicious activity, or potential bylaw fines. These bylaw fines will be forwarded to you. A $1000 fine will be charged for each violation of our "No Party" rule, or if there are noise complaints from the neighbours.
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Please make sure to take the Back Door / Garage Door key every time you leave the Airbnb for the duration of your stay A lost Back Door / Garage Door key will result in a $60 replacement fee, a lost Garage Remote will result in a $150 replacement fee, fees will be forwarded to you.
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Please look at ALL the photos of the listing, and the description of the area and neighbourhood before booking. There is a homeless population in the neighbourhood. We do have young families with children living in our neighbourhood, but if you aren't comfortable with the homeless population, please don't book our place.
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According to our insurance policy, we can't host more than 4 families at a time, and at least one of the guests of the group needs to be 25 years old or older.
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Late Check Out:
We may offer late check-out as an extra amenity for your stay. If we discuss late check out prior to your reservation start date, and we accept a late check-out for your reservation, your late check-out fee will be $145 CAD and your check-out time will be 12:30pm instead of 11:00am.
You may request late checkout on your own after your reservation starts. If you request late check-out on your own after your reservation starts, or if you request late check-out on the same day, and we can authorize a late check-out for you that day, the fee will be $185, and it will also be a late check-out at 12:30pm instead of 11:00am.
Requesting a late check-out earlier will increase the likelihood of us being able to accommodate it, but does not guarantee it. We cannot always authorize a late check-out.
If we do NOT authorize a late check-out, you cannot stay past your check-out time of 11:00am. If you do so without permission, that is considered an unauthorized late check-out, or an overstay, and a fee of $75 per 30 minutes will be charged.
(16.) Noise
Guests should respect designated quiet hours and should not disturb the surrounding community with a disruptive level of noise (loud music, shouting, slamming doors, etc.)
(17) Guest Verification Required:
For the safety of our home and all guests, we require the following before releasing check-in details:
- Signed rental agreement
- Completed online check-in form
- Government-issued photo ID + live selfie
This is a standard practice for professional hosts and is also required by our insurance. Your ID is stored securely and never shared.
Thanks for your understanding!
(18) Marketing & Communications Consent:
By confirming your booking and agreeing to the Rental Agreement, you acknowledge that we may collect and use your contact information to share occasional promotions, special offers, or perks related to your stay or future bookings. If you prefer not to receive such communications, you may opt out at any time by messaging us directly.
ACTIONS:
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Please confirm you acknowledge our house rules. If you or any of your guests violate any of the above rules, you will potentially forfeit your stay and lose your damage deposit.
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Please also let us know who is coming with you, how how you know each other, number of children and their ages. Let us know if you have any requests (ex. travel crib, high chair) so we can make sure our Airbnb is ready for you.
We know that MOST of our guests are amazing and respectful, understand the House Rules, and will treat our home like it's their own. These rules are to help prevent and eliminate any problems.
If you have any questions or issues, please feel free to contact us at anytime.