Booking Requirements:

Please let us know: Who is coming with you? How you know each other? Where do you live? What brings you to Vancouver? Are there any individuals under the age of 25? If so, please let me know who and how many of you there are.

We require our guests to verify their ID through Airbnb. and our booking guests' profile photo to match their ID verified in Airbnb.

I understand that 99.9% of my guests understand and will treat my home like it's their own, and treat it respectfully, but sometimes we have some bad apples and want to prevent and eliminate any problems.

HOUSE RULES:

1. Please no shoes in the house, and respect the space like it is your own.

2. Please be very careful with the keys/FOBS. They are expensive to replace (up to $200 fee per FOB)

3. Please close and lock the door when you leave the condo, this will keep your own belongings secure. Please make sure to take a FOB key every time you leave the condo for the duration of your stay

4. Please if there is any water emergency, like flooding or spillage at any time (24/7), please call the concierge right away (Espana Building Concierge info located in the on-site guidebook). The water shut off valves are located in the wall of the small bunk bed room - behind 2 white panels that are 8" x 8"

5. Please treat our home with respect: Please don't flush sanitary items, wet wipes, etc down the toilet Please don’t burn down the condo, no candles. Please don't leave water running unattended Please don't eat drippy/staining food at the table

6. No eating or drinking in bedrooms. Please enjoy your meals at the dining table. Stains on the couch, bed linens or towels will be reported by our cleaning team and special rush cleaning fees of up to $400 per stained area could be incurred.

7. No unregistered guests or visitors allowed. The maximum property capacity is 8 people.

8. Please keep a close eye on children near windows or on the balcony.

9. Illegal downloads are not permitted. If you’re found guilty, government fines can run about $5000 per movie, and these fines could be passed on to you.

10. There is absolutely NO SMOKING inside the suite or on the balcony. Smoking is prohibited within 6 meters of any entrance, window, or a building air intake according to provincial bylaws. Anyone caught will be subjected to a $200 fine each offense and you could forfeit your stay with us. No Cigarettes, Cigars, Marijuana or Vaping. Our neighbours report infractions.

11. No parties or loud noise after 10pm. The condo is surrounded by neighbours nearby. The neighbours have complained in the past. If continued, this activity will forfeit your stay. The building has a lot of security and there are cameras at the lobby door, the garbage room, the garage gates and in every elevator. We will be notified by the concierge if there is any suspicious activity or bylaw fines. These bylaw fines will be forwarded to you. A $1000 fine could be incurred for each violation of our "No Party" rules, or if there are noise complaints from the neighbours.

12. If you are driving, it is imperative that you WAIT for each gate to close behind you when entering and exiting the parking garage or you will be charged a $200 fine each time.

13. No animals allowed. If any animals are reported or found at the property, a $400.00 detailing cleaning fee will be charged due to possible animal hair and dander allergy issues.

14. If you're using the amenities in the building, please be respectful to the other people using the facilities. Be sure you shower before entering the pool or jacuzzi, no food, no running, no yelling and screaming, and you must not play music in the pool area.

15. The gym is only for 18 years or older and everyone must have proper running shoes. Please wipe down the equipment after use and if you're a loud grunter when lifting heavy weights, please keep your grunts to a minimum to respect others using the gym. ;)

16. Do not throw anything out the windows or off the balcony. You can hurt or possibly kill someone and/or cause major damage to the properties below. If caught, the police will be called, your stay will be canceled. You could also be fined up to $1000+ per infraction based on the damage.

17. No bike storage included for guests staying less than 45 days. For guests staying longer than 45 days, bike storage is available with additional fees. Please inquire before booking.

18. When checking out, please ensure that you have cleared the fridge, run the dishes in the dishwasher, and sorted the garbage and recycling. An additional $50 fee may apply for kitchen clean-up (if very messy). If you dispose of items in the garbage area that don't belong there, bylaw infraction fees will be forwarded to you (up to $300 per infraction).

19. Late Check Out: We may offer late check-out as an extra amenity for your stay. If we discuss late check out prior to your reservation start date, and we accept a late check-out for your reservation, your late check-out fee will be $145 CAD and your check-out time will be 12:30pm instead of 11:00am.

You may request late checkout on your own after your reservation starts. If you request late check-out on your own after your reservation starts, or if you request late check-out on the same day, and we can authorize a late check-out for you that day, the fee will be $185, and it will also be a late check-out at 12:30pm instead of 11:00am.

Requesting a late check-out earlier will increase the likelihood of us being able to accommodate it, but does not guarantee it. We cannot always authorize a late check-out.

If we do NOT authorize a late check-out, you cannot stay past your check-out time of 11:00am. If you do so without permission, that is considered an unauthorized late check-out, or an overstay, and a fee of $75 per 30 minutes will be charged.

(20.) En-Suite Bathroom Instructions: Please be VERY mindful of water NOT splashing outside the tub in the en-suite bathroom. Excessive water on the bathroom floor will leak into the unit next door. Please make sure that water DOES NOT splash on the floor. Damages incurred to the unit next door could be upwards of $10,000 and liability will be forwarded to the guest.

(21.) Noise Guests should respect designated quiet hours and should not disturb the surrounding community with a disruptive level of noise (loud music, shouting, slamming doors, etc.)

(22) Delivery To keep our home organized and avoid disruptions, please refrain from having any deliveries sent to our address. If you need to receive a package, we recommend arranging for it to be delivered to a nearby UPS store or a similar facility.

(23) Guest Verification Required: For the safety of our home and all guests, we require the following before releasing check-in details:

1. Signed rental agreement
2. Completed online check-in form
3. Government-issued photo ID + live selfie

This is a standard practice for professional hosts and is also required by our insurance. Your ID is stored securely and never shared. Thanks for your understanding!

(24) Marketing & Communications Consent: By confirming your booking and agreeing to the Rental Agreement, you acknowledge that we may collect and use your contact information to share occasional promotions, special offers, or perks related to your stay or future bookings. If you prefer not to receive such communications, you may opt out at any time by messaging us directly.

ACTIONS:

1. Please confirm you acknowledge our house rules. If you or any of your guests violate any of the above rules, you will potentially forfeit your stay and lose your damage deposit.

2. Please also let us know who is coming with you, how how you know each other, number of children and their ages. Let us know if you have any requests (ex. travel crib, high chair) so we can make sure our Airbnb is ready for you.

We know that MOST of our guests are amazing and respectful, understand the House Rules, and will treat our home like it's their own. These rules are to help prevent and eliminate any problems.

If you have any questions or issues, please feel free to contact us at anytime.