Please note that contact information, a signed Renter's Agreement, and a temporary/refundable security deposit (hold) for incidentals are due and collected up to 48 hours before arrival through our API-integrated property management software for every Booking as follows:
Contact information for every reservation is collected pursuant to Wis. Admin. Code § ATCP 72.24, and may include names, address, email, phone number and additional data as required by law. Reservations in violation of House Rules herein, Renter's Agreement policies, and/or security deposit timelines may be subject to cancellation without refund. For more information about how software API-integrated property managers handle security deposits on Airbnb, please check: https://www.airbnb.com/help/article/140. For more information regarding Airbnb's policy regarding Renter's Agreements, please check: https://www.airbnb.com/help/article/465.
A high occupancy fee (aka extra guest fee) of $25 per Guest per night to account for additional restocking and maintenance expenses will be assessed for bookings of 8 guests or more.
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NO SMOKING OF ANY KIND is allowed. This is a smoke-free home. No smoking of any substance, including vaping or recreational substances, is permitted. If any type of smoking is detected by our team, Guest's security deposit will be forfeited in its entirety and an additional $500 will be charged to Guest's card on file.
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The Guest is expected to return the accommodation to the Owner in the condition the Guest received it.
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People other than those in the Guest party set forth above may not stay overnight in the Rental Property without written approval by property Owner and/or Manager. The Guest will be held financially responsible for any damage done by their guest as if the Guest had done the damage themselves. No fraternities, school, civic, or other non-family groups are allowed (no third-party service providers booked through AIRBNB or any other platform, including but not limited to chefs, massage therapists, photographers, etc) unless property Owner and/or Manager grants prior written approval. In no event shall Guests assign or sublet the Rental Property in whole or in part. Violations of this rule are grounds for expedited eviction with no refund of any kind.
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Keep the property and all furnishings in good order. Do not move large furniture. No shoes on furnishings.
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Hot tub etiquette (applies to The Northwoods Bear Lakehouse, Exeland Shores & Sunsets, and BarrelHouse on Pine Lake & Barrel Nook ONLY): Shower before entering. No food or drinks inside: To avoid spills and maintain water quality, refrain from bringing food or beverages into the hot tub area. Opt for refreshments outside the immediate vicinity. No glass containers. Keep the area clean: Dispose of any trash or debris in designated receptacles and avoid leaving personal belongings scattered around the hot tub area. No diving or jumping: Hot tubs are not designed for diving or jumping. Always enter and exit the tub carefully to prevent accidents or injuries. Children should be supervised. Pregnant women and individuals with health concerns should consult a doctor. Keep the cover closed when not in use: To conserve energy and maintain water temperature, always close the hot tub cover when it's not in use. This also helps to prevent debris from falling into the water. Please turn off the jets after use. Leaving the jets on (particularly during winter) may impede proper heating and lead to damage. Do not unplug the tub and avoid tampering with the hot tub's temperature or settings. Do not operate if water level is low as it will damage the pumps. No pets in tub. Exercise extreme caution around the hot tub during freezing temperatures. While every effort is made to prevent ice buildups around the tub, water may still make surfaces dangerously slippery increasing your risk of injury. Avoid using the hot tub in sub-freezing conditions, as water spillover can inevitably create hazardous conditions and potentially damage the tub's piping system. Please inform Owner and/or Manager ASAP if you notice any issues or if you have any questions.
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Only use appliances for their intended uses. No refunds will be provided due to inoperable appliances. The Owner and/or Manager will make every reasonable effort to ensure that such appliances will be and remain in good working order. It is expected that major systems in and around the home will break down from time to time such as hot tub, air conditioning, washer, dryer, refrigerator, etc. The Owner and/or Manager must be notified immediately if you discover any item that needs attention and Owner and/or Manager will attempt to repair the problem as soon as possible upon notice by the Guest. Owner and/or Manager assumes no liability to Guest if such should occur as all products have a useful life and break down occasionally. No refunds will be given due to power blackouts, water shortage, flooding, snow, construction at adjacent properties, or mandatory evacuations of the area by County officials due to storms or other potentially dangerous situations arising from acts of God or nature. For bookings made through a major Online Travel Agency (OTA) such as Airbnb or others, this policy will be addressed in accordance with the OTA's policies and procedures. Guests are encouraged to obtain Travel Insurance.
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Guests are allowed a maximum of two (2) pets (dogs or cats only, up to 15 lbs each) at any time during the rental period and are subject to the house rules and a $250 fee per stay. Service animals are allowed as per the most current Americans with Disabilities Act (ADA) regulations for Title III (public accommodations and commercial facilities) free of charge. No pets are allowed on bedding or furniture. Please use the pet relief area exclusively and clean after your pet. Excessive cleaning may result in additional fees.
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No firearms allowed in Rental Property.
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Parking: Parking is limited to 6 vehicle(s). Vehicles are to be parked in designated parking areas only. Parking on the public road is not permitted. Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner. Our public roads are plowed during winter but a 4x4 vehicle may be occasionally required.
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Housekeeping: There is no daily housekeeping service. While linens and bath towels are included in the unit, daily maid service is not included in the rental rate. We do not permit towels or linens to be taken from the units, except for beach towels.
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No parties of any kind. Excessive noise and disturbances are routinely monitored by law enforcement. Guests are hereby informed of the presence of outdoor security cameras (location and details in listing).
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We are located in a quiet residential area and, although this is a vacation destination, it's a primary home to many people. We ask that you respect their privacy and their right to a peaceful existence! Specifically, between the hours of 10 pm and 8 am noise should be kept to a minimum and outdoor lights should be turned off.
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Please do not flush feminine hygiene products, baby wipes, paper towels, cotton balls, or Q-tips down the toilets. They will clog the toilet and septic/sewer system and Guest will be liable for all damages and repairs.
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Guests are hereby informed of the presence of outdoor security cameras. There is no expectation of privacy outside of the dwelling. No indoor security cameras or recording devices of any kind exist inside the Rental Property. Tampering with security cameras is strictly prohibited and grounds for eviction and monetary penalties.
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Guest agrees to allow access to the accommodation and Rental Property to Owner and/or Manager and their agents upon 24 hours’ notice by telephone, messaging system, or in person. Agents include but are not limited to, plumbers, electricians, rental companies, pest inspection, etc. Owner and/or Manager reserves the right to inspect the premises and Rental Property interior upon 24 hours’ notice to Guest. Guest agrees not to deny access. If Guest refuses to allow access to Owner and/or Manager or any agent designated by Owner and/or Manager, the Owner and/or Manager reserves the right to terminate the Guest's short-term lease and Guest will immediately vacate the premises upon demand by Owner and/or Manager and will forfeit the rental payment. Owner and/or Manager reserves the right to enter without notice in the case of emergency or report of illegal activity. If listed "For Sale", Guests agree to grant access by scheduled appointment upon notification.
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Burning of trash, gasoline, or other materials outside of firewood is prohibited.
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Upon arrival, should you notice any damages, or should anything break, please advise the Owner as soon as possible so that immediate arrangements for repair can be made. Any unreported damages will result in damages fees, and any may face automatic cancellation of your reservation.
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Please respect check-in and check-out times. If Guest fails to vacate the premises at the end of the rental period (including early termination), Guest shall be charged and liable to Owner for $500 per day for every day past the date and time of the end of the rental period, and all administrative and legal costs associated with eviction. Owner will make every effort to accommodate an early check-in or late check-out whenever possible and if Guest has given at least a 24-hour advance request (a $50-$75 fee may be applied for up to 2 hours early check-in and/or late check-out, due and payable upon request and contingent on availability). Any unauthorized early check-in or late check-out is subject to a $150 fee and will be deducted from the security deposit.
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The Rental Property may offer access to recreational and water activities, including but not limited to trails, piers, docks, kayaks, canoes, bicycles, and swimming. The Rental Property is located in a rural setting and may be near farms and forests. While we take proactive measures to treat the property and minimize pests, please be aware that the presence of insects or other natural elements may occasionally occur. Guest fully understands and acknowledges that outdoor recreational and water activities have inherent risks, dangers, and hazards. Participation in such activities and/or use of equipment may result in injury or illness including, but not limited to bodily injury (including from wildlife), disease, strains, fractures, partial and/or total paralysis, death, or other ailments that could cause serious disability. Guest agrees to fully indemnify and hold harmless the Owner and any and all agents, employees, or contractors for any injury or damage caused by these activities, whether caused by the negligence of the Owners, the negligence of the participants, the negligence of others, accidents, breaches of contract, the forces of nature, or other causes foreseeable or unforeseeable. Guest hereby assumes all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by the negligence or other conduct of the Owners or by any other person. Guest hereby voluntarily agrees to release, waive, discharge, hold harmless, defend, and indemnify Owner and any and all agents, employees, or contractors from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of my use of Rental Property facilities, equipment, or activities. Guest further assumes full responsibility for the actions of any and all persons whom he may allow to enter the property during the rental period and indemnifies Owner from any and all claims arising from such other persons.
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Before your departure, we’d appreciate if you would take care of the following:
