TERMS AND CONDITIONS OF RENTAL AND LIABILITY

WELCOME FROM DAVE AND KAREN: Before diving into the legal details, we want you to know that we are a small, boutique business that takes pride in providing a warm and welcoming experience. We personally oversee every aspect of your stay to ensure a comfortable, memorable visit. This is more than just a rental—it's a home we love and care for, and we want you to feel the same way during your stay. While occasional maintenance issues arise, rest assured that we are dedicated to resolving them as quickly as possible so you can focus on enjoying your time with us.

SMOKING: Smoking, including e-cigarettes, is strictly prohibited inside the house. Smoking is allowed outside, off the deck, with the doors closed, and all cigarette butts must be properly disposed of.

PETS: Pets are not allowed. If a guest arrives with a pet, they will be required to board it at their own expense or vacate the property without a refund.

SERVICE ANIMALS: We welcome service animals as defined by the ADA. Guests bringing a service animal must answer the following questions: (1) Is the dog a service animal required because of a disability? (2) What work or task has the dog been trained to perform? Service animals must be under the handler’s control at all times and never left alone. Fraudulent representation of a pet as a service animal may result in financial restitution, eviction, and reporting to authorities. Emotional support animals (ESAs) are not considered service animals under the ADA and are not permitted.

MAXIMUM OCCUPANCY: The maximum occupancy is 6 guests. Any additional unapproved guests will be considered a violation of this agreement and may result in eviction without a refund. Please ensure your reservation reflects the correct number of guests.

MINIMUM STAY: A minimum stay may be required unless otherwise agreed upon. Longer minimum stays may apply during holidays.

PARTIES & NOISE LEVELS: This is a residential neighborhood, and parties/events are strictly prohibited. While we encourage you to enjoy your time, please be mindful of noise levels. Quiet hours are 10:00 PM - 7:00 AM.

CHECK-IN & CHECK-OUT: Check-in: After 4:00 PM Check-out: By 10:00 AM Due to high demand and back-to-back reservations, we cannot accommodate late check-outs. A $50 fine will apply for every 30-minute increment past 10:00 AM.

USE OF PROPERTY: Guests are responsible for maintaining the property, appliances, and furnishings. No changes may be made to the home, and any furniture moved must be returned to its original placement.

AGE REQUIREMENTS: The primary renter must be at least 25 years old and present for the entire stay. This property is not suitable for high school or college vacationers.

WEATHER: We are unable to give refunds due to weather or adverse road conditions. We ask that you please purchase travel insurance in the case of such events.

SECURITY CAMERAS: For safety and security purposes, Ring cameras are installed at the front door, side, garage and backyard. There are NO cameras inside the home.

PARKING: A maximum of 2 vehicles will fit in the driveway. The City also allows parking on the street across from the house. If there are parking violations it may result in towing at the owner’s expense.

HOUSEKEEPING: Linens and bath towels are provided. There is no daily housekeeping, but there are walkable laundromats nearby if laundry needs to be done at guest’s expense.

TRASH COLLECTION: Garbage day is Monday so we’ll ask you to put the can at the end of the driveway if your stay coincides.

RIGHT OF ENTRY: With 24-hour notice, the owner or representatives may enter the home for inspections, maintenance, or showings. Immediate entry may be necessary in emergencies.

WEATHER POLICY: No refunds will be issued unless a mandatory evacuation is declared. In such cases, refunds will be provided for unused nights.

MAINTENANCE & LIABILITY: Guests must report any issues immediately. The owner will address maintenance as promptly as possible but cannot guarantee immediate repairs. The owner is not responsible for lost or stolen items, injuries, or accidents occurring on the premises. Guests assume all risks associated with use of the property and provided equipment.

LEGAL COMPLIANCE: Guests must abide by all local laws, ordinances, and HOA rules. Violations may result in immediate eviction with no refund.

ATTORNEY FEES: In the event of legal action due to guest violation of these terms, the guest agrees to cover all legal fees incurred by the owner.

GUEST ACCESS: Guests have access to the first floor other than the locked office that is used by the owners, and other than the unfinished basement.

KITCHENETTE: The house has a kitchenette with a sink, microwave, full refrigerator and a hot plate. Please note, there isn't a stove, oven or dishwasher, but you won't want those with the multitude of restaurants all around you!

LAUNDRY: Laundromats are nearby, there isn't a washer/dryer in the property.

OWNER AVAILABILITY: We are generally available from 6:00 AM to 9:00 PM every day and reply as quickly as possible. If your arrival will be after 8:00 PM, please let us know so we can ensure you get in without issues. If there are any emergencies or urgent situations that occur after 9:00 PM, please call 911 first. We will assist you with anything you need during our available hours but are not available 24/7—we need our sleep too!

OWNER CANCELLATION (RARE): LuxeSleeps manages homes for individual owners. On very rare occasions, a booking may need to be canceled due to serious property issues or unforeseen family emergencies. We will always do our best to assist you in finding alternate accommodations, but availability cannot be guaranteed. By booking, you acknowledge that LuxeSleeps is not liable for cancellations beyond our control and that our team must be treated with courtesy and respect as we work to assist you. If you are uncomfortable with this rare possibility, we kindly ask that you consider other accommodations.

GUEST COUNT & PRICING: Our nightly rate includes accommodations for up to 4 guests. Additional guests beyond 4 are charged a per-person fee, similar to hotel pricing.

To ensure accurate pricing, please confirm that your total guest count is correct before completing your reservation. Cancellations made due to incorrect guest counts or overlooked pricing adjustments are subject to standard cancellation policies. Please note that credit card processing fees are non-refundable, as these fees are charged to us at the time of booking and are not returned in the event of a cancellation.

GUEST CANCELLATION: If for any reason you need to cancel your reservation after making it, you'll be refunded per the cancellation policies less the credit card processing fee.

By confirming your reservation, you acknowledge that you have read, understand, and agree to abide by these terms. We look forward to hosting you and ensuring you have a wonderful stay!