House Rules ● Noise levels must be kept strictly under 60 dBA during the day. Music and/or excessive noise outdoors (i.e., yelling, noise amplification, musical instruments, animal barking etc) must be kept to a respectful minimum at all times. Outdoor Music is not permitted after 10PM. No amplification devices or musical instruments can be used outdoors or can be audible outside the home at any time, day or night. Guests must be mindful of their noise levels at all time; ● Neighborhood quiet hours are strictly enforced from 10PM-8AM; ● No smoking allowed; ● Pets are not allowed unless otherwise agreed to in writing; ● Street parking is strictly prohibited. Do not exceed the maximum allowable vehicles. All vehicles must be parked on the paved driveway, in the garage, or in designated parking areas. ● Parties / events, lack of decorum and disruptive noise will not be tolerated; ● If the neighbors are disturbed, Alpenhof Stechelberg Ltd. reserves the right to ask the tenant to vacate the premises with no refund; ● Tenant must maintain all property and furnishings in good order; ● Tenant may only use appliances for their intended use; ● Guests, other than those in the party provided, may not stay overnight in the property; ● All guests are the sole responsibility of the renter; ● Guests are not allowed to exceed the agreed-upon occupancy limit; ● Guests may not send packages to the house they are renting; ● Renters are responsible for doing a house walkthrough and reporting any damage upon entering the home;

Repairs and Maintenance We cannot guarantee against mechanical failure of heating, appliances, or other technical equipment. Please report any inoperative equipment to our office promptly. Alpenhof Stechelberg Ltd will make every reasonable effort to have repairs done quickly and efficiently. If you demonstrate that the problem persists after being given phone instructions by a Alpenhof Stechelberg Ltd. property associate, a maintenance service professional will be dispatched. NO REFUNDS OR RENT REDUCTIONS WILL BE MADE DUE TO MECHANICAL FAILURES OR MALFUNCTIONS, INTERRUPTIONS OF UTILITIES, MAINTENANCE PROBLEMS OR CONSTRUCTION IN THE AREA. WHILE Alpenhof Stechelberg Ltd. WILL MAKE EVERY EFFORT TO REPAIR ANY MAINTENANCE ISSUE IN A TIMELY MANNER, IT CANNOT GUARANTEE THAT THE ISSUE WILL BE FIXED DURING A GUEST STAY, AS THE COMPANY MAY HAVE TO GO THROUGH HOME WARRANTIES. Alpenhof Stechelberg Ltd. will always look for alternative solutions to ensure and prioritize guest comfort.

No Smoking Policy All properties are non-smoking. Violation of the no smoking policy will result in forfeiture of the full security deposit and damage liability of up to CHF 2,500,000 for any discovered damage to furniture or any odors.

Good Neighbor Policy You agree to abide by all rules and regulations set forth by local ordinances, which includes a "Good Neighbor Policy". You are advised to keep in mind that vacation rental properties are located in quiet, private neighborhoods. Please respect our neighbors. Anyone found to be violating noise ordinances will be subject to an initial CHF 1,000 fine followed by a possible eviction in egregious circumstances. Guests will not be given any refund for issues related to noise ordinance violations. Possible violations include, but are not limited to, limiting sound amplification outdoors, over occupying parking areas, over occupying rental property, failure to properly store trash, and failing to follow your agreement with the Management Company. Quiet hours are strictly enforced between 10:00PM-8:00AM and no outdoor music or noise is permitted during those times. Parking is not permitted on the streets at any time. There are no parties allowed at this property.

Property Inspection An inspection of the vacation rental property will take place 24 hours in advance of your arrival. If there are any concerns with the property, please notify Management immediately to ensure that such issues may be remedied in a timely manner. The property will be subject to inspection upon reasonable notice to guest, which includes knocking on the door or ringing the doorbell before entry in the event that noise complaints are issued. The guest understands that this may occur anytime during the guest's stay if there is noise or reasonable suspicion of a party or any other violation of the house neighborhood rules or city ordinance.

No Event/Party Policy Unless otherwise authorized in writing by Alpenhof Stechelberg Ltd., no gatherings, loud celebrations, parties or other private events (collectively "events") are to be held at the vacation rental property during your occupancy. Holding an event without receiving prior approval, permit or permission from Alpenhof Stechelberg Ltd. is considered an abuse and breach of these Terms and Conditions and is cause for immediate termination of occupancy. Upon any infraction of rules, Alpenhof Stechelberg Ltd. may, at its sole option, terminate all agreements with you, including termination of occupancy immediately. In this event, you will forfeit all monies, including security deposits. Only those guests listed on the attached guest list to this rental agreement may occupy the property during the reservation periods.

No Replacement Property Guarantee While every reasonable attempt will be made to accommodate you, if the vacation rental property selected by you does not meet your approval, Alpenhof Stechelberg Ltd. cannot guarantee that another vacation property will be made available to move you once you have reserved a specific vacation rental property.

No Hold Over Policy Alpenhof Stechelberg Ltd. attempts to ensure that all of our properties are fully booked and reserved for the owners of the vacation rental properties. Unfortunately, we cannot permit you to remain on the vacation rental property beyond the date and time of checkout that you have previously agreed to during your reservation and confirmed by email, unless you have made a prior written agreement. If you hold over or remain on the vacation rental property beyond the time and date of checkout, you agree and consent to be removed from the premises and locked out of the vacation rental property by Alpenhof Stechelberg Ltd., its representatives, and/or law enforcement. You further consent to permit Alpenhof Stechelberg Ltd. to remove your personal belongings to a location of the Manager's choice, where you may retrieve them.

Vacation Rental (Not a Lease) This is a vacation rental agreement for a temporary vacation stay at a managed vacation rental property. THIS AGREEMENT IS NOT A LEASE AND CONVEYS NO RIGHTS IN REAL PROPERTY. By agreeing to the Terms & Conditions, you stipulate and agree that you have not and will not receive a real property interest in or rights to the vacation rental property.

Liability and Obligation to Follow Rules By agreeing below, you understand that Alpenhof Stechelberg Ltd. is only responsible for reservations, house cleaning, and check out. By agreeing to the Terms & Conditions below, you waive, discharge and agree to hold harmless Alpenhof Stechelberg Ltd. and the real property owner from all damages or injuries arising from or related to your stay at the managed property, including but not limited to, any accidents or injury to yourself, your guests and associates, and loss of money, jewelry or valuables of any kind. You are responsible for keeping your valuables safe at all times. Guests agree to follow any and all House Rules provided to them by the Property Manager, as well as any and all rules of the Homeowners Association where the property is located, and any and all City or County ordinances in the area where the property is located. The guest will be held responsible for violation of any of these rules and hereby agrees to strictly abide by any and all rules thereof. The guest acknowledges that there may be periodic patrols and security monitoring to ensure that rules are followed.

Host Cancellation of Reservation If the property which is the subject of this agreement becomes unavailable for any reason, a suitable substitute property shall be found, or all monies returned in full to the guest, with no further liability opposed upon Management or the property owner. Alpenhof Stechelberg Ltd. will not be in breach of the terms of this agreement if the cancellation is beyond reasonable control including but not limited to a change in ownership of the property, a damage or malfunction of equipment, disturbances on nearby properties, construction in or adjacent to the property, labor disputes, governmental regulations or controls, fire or other casualties, holdover tenants from a previous rental, inability to obtain materials or services, technical failure or difficulties, problems or interruptions with the internet, computer viruses, acts of god, insurrections, terrorism, or any other cause.

Property Unavailable Disclosure If, after this reservation is completed, and correspondence or discussions with the guest disclose a change in circumstances involving the reservation of this property, Alpenhof Stechelberg Ltd., has the right to refuse a reservation to the guest if the reservation is not conducive to the welfare of the property. Such circumstances include but are not limited to an event or party planned during the guest's occupancy of the property, violations of the occupancy limits, rules regarding pets or the purpose of the rental. This is not intended to be an all-inclusive list of circumstances which may cause a cancellation of reservation. If the reservation is canceled pursuant to this section, Alpenhof Stechelberg Ltd. will return all monies deposited to the guest.

Miscellaneous Any and all legal matters arising out of this agreement shall be adjudicated in the city in which you are renting. Should any provision contained in any agreement between Alpenhof Stechelberg Ltd. or the Property Owner and you be held to be invalid, illegal or enforceable by a court or other judicial tribunal of competent jurisdiction, the remainder of the agreement will be in full force and effect. You agree that any such invalid, illegal or unenforceable provision will be replaced with a valid, legal and enforceable provision that most closely accomplishes the former provisions' economic effect. You agree that facsimile signatures shall have the same authority as original signatures and this agreement may be signed in any number of ways.

ALL GUESTS hereby acknowledge and agree to follow all house rules, neighborhood rules and city laws and ordinances.