Coastaway Vacations

Rental Agreement

Important: Please read carefully

Thank you for choosing Coastaway Vacations! We’re excited to host you!

This is our rental agreement, so please read carefully as it is a legal document. This is a binding agreement that governs (a) your Reservation with us, and (b) the terms and conditions governing your stay with us. We will refer to ourselves (including the homeowner, employees, and company as a whole) as “Coastaway Vacations” or “we” or “us” and we will refer to you as our “Guest” or simply, just “you.” We will refer to the house that you are staying in as the “Rental Unit” or “home” or “house”

Rental Rules

1. Smoking is NOT allowed.

2. Pets are NOT allowed.

3. House parties are NOT allowed.

4. People other than the party set forth above may not stay overnight in the property. Any other person on the property is the sole responsibility of Guest. Guests are not allowed to exceed the occupancy limit agreed upon above.

5. Guests should not create excessive noise at a level that disturbs neighbors.

6. Keep the property and all furnishings in good order.

7. Please be aware that locked closets are the property of the owners and are not to be entered under any circumstances.

8. Only use appliances for their intended uses.

9. Fireworks are not legal in North Carolina. This ordinance is enforced, and violators are subject to a $500 fine. Also, only umbrellas are allowed on the beach, no cabanas or tents are permitted.

10. Emergency Contact: Should you be locked out of the house or discover anything not in working order, please contact Josh Costner or Aly Baranuk.

11. Housekeeping: There is no daily housekeeping service. We suggest you bring beach towels. We do not permit towels or linens to be taken from the unit.

12. Garbage: Any garbage must be stowed in the proper garbage or recycling receptacle located in the front of the house.

13. Storms: If there is a storm or hurricane, no refunds will be given unless:

14. The state or local authorities order mandatory evacuations in a “Tropical Storm/Hurricane Warning Area” and/or

15. A “mandatory evacuation order has been given for the Tropical Storm/Hurricane Warning” area of residence of a vacationing guest.

• The day that the authorities order a mandatory evacuation order in a “Tropical Storm/Hurricane Warning” area, we will refund:

a. Any unused portion of rent from a guest that is scheduled to arrive, and wants to shorten the stay, to come in after the Hurricane Warning is lifted; and

b. Any advance rents collected or deposited for a reservation that is scheduled to arrive during the “Hurricane Warning” period.

c. Any unused portion of rent for a guest currently registered.

Terms and Conditions

1. AGREEMENT TO BE BOUND. This Agreement defines our terms and conditions. By booking a Rental Unit from Coastaway Vacations, you’re agreeing to: (a) accept the terms and conditions of this Agreement; and (b) follow the rules.

2. TERM OF AGREEMENT. This Agreement takes effect when you make your

Reservation, continues through your check-in time on your check-in date, and expires upon relinquishment of the Rental Unit. Early check-ins and late check-outs must be authorized in writing by us.

3. CANCELLATION. If you need to cancel your Reservation, any refund you may receive is left at the sole discretion of Coastaway Vacations and as a rule of thumb you should not expect to receive anything.

4. RESERVATION CHANGES. Changes to your Reservation made more than 30 days

prior to your check-in date may be allowed at the sole discretion of Coastaway Vacations. However, if the changes to your Reservation involve decreasing the number of nights booked, you may receive a full or partial refund.

5. PAYMENT COLLECTION. If Coastaway Vacations doesn’t receive your payment within 24 hours of booking, we’ll consider your Reservation to be canceled. Coastaway Vacations will make a reasonable effort to contact you with payment issues. If your Reservation is canceled for failure to pay, you’ll forfeit any payments you’ve already made.

6. SUBSTITUTION OF ACCOMMODATIONS. Unforeseen circumstances may cause your confirmed Rental Unit to become unavailable, and Coastaway Vacations reserves the right to substitute a different Rental Unit. We’ll make every effort to ensure that your accommodations are of equivalent value. If Coastaway Vacations can’t find replacement accommodations, we’ll notify you as soon as reasonably possible and we’ll refund any payments you’ve made.

7. OCCUPANCY LIMITS. Please respect the occupancy limits

8. BACKGROUND CHECK. Coastaway Vacations conducts a background check on all prospective occupants of our Rental Units. To do so, we’ll need each occupant’s full name, date of birth and, when requested by Coastaway Vacations, a government-issued photo ID. Coastaway Vacations reserves the right to cancel a Reservation if the background check shows any information that we, at our sole discretion, feel would increase the risk of damage to our Rental Units. If cancellation occurs as a result of a background check, you will be entitled to a full refund.

9. MINIMUM AGE REQUIREMENT. Guests must be 25 years of age or older to make a Reservation, and the Guest who made the Reservation must be present for the duration of the stay. If the Guest who made the Reservation isn’t present during the stay, occupants may be removed from the Rental Unit and the Reservation may be canceled without refund.

10. FALSIFIED RESERVATION. If you make your Reservation fraudulently, or through misrepresentation of fact, your Reservation will be canceled, and you’ll lose any payments you’ve made. You agree that Coastaway Vacations will not be liable for any injury or damage to property or people that results from such a Reservation, and you agree to indemnify Coastaway Vacations as described in Section 25 of this Agreement.

11. ANIMALS. Coastaway Vacations does not allow animals.

12. SMOKING. Smoking or vaping of any substance, legal or otherwise, is prohibited in your Rental Unit, on balconies, and in the property’s common areas.

13. EXCESSIVE NOISE. Coastaway Vacations is committed to respecting our neighbors and to promoting a peaceful, safe, memorable experience for all our guests. You agree to refrain from any activities that would disrupt the peace of neighboring properties and rental units. In other words, no excessive noise, smells, lights…you get it. Keep your stuff to yourself.

14. PROHIBITED CONDUCT. You, other occupants of the Rental Unit, and any guests, invited or otherwise (“your party”), agree not to break the law or engage in activities that may disturb or threaten the rights, comfort, health, safety, or convenience of others.

15. EVICTION. You are responsible for the actions of your party, whether those actions take place in the Rental Unit or on the property. You and your party may be evicted by Coastaway Vacations, the home’s management, or other lawful authorities for violating the rules of conduct set forth in this Agreement. You and your party can also be evicted for failure to vacate the Rental Unit by checkout time, for failure to pay required fees, for failing to comply with any of the rules listed in this Agreement, for failure to adhere to the property’s rules, for smoking in the Rental Unit or on the balconies, for the presence of unauthorized pets in your Rental Unit, for noise violations or for disturbing the peace, or for unlawful actions of you or your party.

16. GUEST LIABILITY. You are responsible for insuring your personal items and those of any occupants and people you invite to your Rental Unit. You agree to be held liable for damage to your Rental Unit and its contents that occurs during your stay, excluding normal wear and tear. If your actions or the actions of your party cause the Rental Unit to become uninhabitable, you agree to pay the cost to repair and the posted nightly rate until the Rental Unit becomes habitable again.

17. USE OF PREMISES AND AMENITIES. While you’re staying with us, you agree to follow the property’s rules. Importantly, glass containers are prohibited in pool areas. You are responsible for keeping your Rental Unit neat and orderly. 

18. VACATING. When your Reservation expires, you agree to vacate the Rental Unit – voluntarily and peacefully. And, you agree to leave the Rental Unit clean and in good condition, excluding ordinary wear and tear, of course. 

19. REFUNDS FOR ISSUES OUTSIDE COASTAWAY VACATIONS’ CONTROL. Some things are out of Coastaway Vacations control, and we won’t issue refunds for them. This list includes, but isn’t limited to: (a) environmental noise; (b) personal emergencies of Guest; (c) flight delays or other travel-related issues; (d) inclement weather; (e) internet or cable connectivity problems; (f) any states of emergency or government-declared evacuations; or (g) any delay or failure caused by acts of God or other causes beyond Coastaway Vacations reasonable control, including fire, flood, earthquake, accident, storm, explosions, strike or labor dispute, act of war, and terrorism. Any such event, and any other event specifically identified in this Agreement, shall be deemed a “force majeure” event. (Hurricane exception listed above under Rental Rules)

20. DAMAGES. If there’s damage to your Rental Unit, you agree to report it to Coastaway Vacations immediately. Any damage to the Rental Unit or the property by you or your party will be charged to your credit card. Broken or missing items will be included in these charges.

21. REPORTING OF PROBLEMS. If you experience a problem with your Rental Unit during your stay, report it to Coastaway Vacations. We’ll do our best to fix the problem. If the problem wasn’t fixed, notify us in writing within 7 days of your check out date. If we don’t hear from you by then, we won’t be liable and we won’t issue refunds. 

22. NATURE OF OCCUPANCY. This Agreement does not give you rights as a tenant, and Coastaway Vacations retains the right to control, manage, and possess the Rental Unit. You do not have the right to exclude Coastaway Vacations from the Rental Unit, and, at the expiration of this Agreement, Coastaway Vacations has the right to remove anyone in the Rental Unit as trespassers.

23. INDEMNIFICATION. You agree to indemnify, defend and hold harmless Coastaway Vacations and its employees from and against any damages, claims, costs (including reasonable attorneys’ fees and costs) and liabilities, whether for personal injury, property damage or otherwise, arising (a) in relation to this Agreement or a breach thereof, or (b) from any act or omission of Guest, Rental Unit occupants or any invitees of Guest, provided that Guest’s indemnity obligations shall not extend to any situation caused by the negligent or willful acts of Coastaway Vacations.

24. WAIVER. The waiver by Coastaway Vacations of any breach by Guest of the provisions of this Agreement shall not constitute a continuing waiver or a waiver of any subsequent breach by Guest of the same provision or any other provision in this Agreement. 

25. RIGHT OF ENTRY. Coastaway Vacations and the home property staff have the right to enter your Rental Unit if necessary.

26. TERMS. The section headings in this document are not limiting and do not affect the interpretation of this Agreement. Whenever the singular number is used in this Agreement, and when required by the context, the same shall include the plural and vice versa, and the masculine gender shall include the feminine and neuter genders and vice versa.

27. SEVERABILITY. Each provision of this Agreement is an independent clause, and if any one provision is unenforceable, that doesn’t affect the enforceability of any other provision. 

28. FORCE MAJEURE. Neither of us is liable for failure to meet the terms of this Agreement if it’s due to force majeure (i.e. an “Act of God”), provided that reasonable efforts are made to notify the other party about such an event and its expected duration.

29. ENTIRE AGREEMENT. We both agree that this Agreement contains our entire understanding with respect to your booking with Coastaway Vacation and supersedes any other agreement between us, whether written or oral. Neither one of us can change or amend this Agreement without the other’s written consent.

30. GOVERNING LAW AND VENUE. This Agreement shall be governed by the laws of the state of North Carolina without regard to its principles of conflicts of laws. We both agree that the sole venue for any mediation or judicial action related to this Agreement shall be in Mecklenburg County, North Carolina. We both consent to personal jurisdiction of the courts in Charlotte, North Carolina.

31. ATTORNEYS’ FEES. The prevailing party in any lawsuit arising from or relating to this Agreement is entitled to recover its costs, including reasonable attorney fees.

I give permission to SafelyStay, Inc., to verify my identity, and check criminal databases in order to confirm my reservation. Complete terms regarding Safely’s guest verification can be found on Safely's website.