A complete listing of Guest Rules may be found in the Guest manual.

Compliance with Villa Tranquility’s Regulations for a Secure and Enjoyable Stay: Your well-being, adherence to local guidelines, and preserving the property's integrity are our foremost priorities. Enforcement and associated charges rarely become necessary. We earnestly request that our guests extend due respect to the property and the neighborhood.

Obligations of the Booking Guest: As the individual responsible for the booking, please be aware that you must ensure that your guests adhere to all House Rules.

Pre-Arrival: Prior to your arrival we will ask you to verify the total number of guests, their respective names, dates of birth, and a copy of the IDs of all your guests over 18 years of age. Any guests who refuse to provide this information are not allowed to stay. For non-Airbnb bookings: Worry-Free Protection for Every Stay: Nova Vacation Rentals uses a Truvi guest damage waiver with each booking ($35). It replaces security deposits and provides accidental damage protection, giving you more freedom to relax and enjoy your time with us.

Shortly before your arrival, we will speak with you over the phone to ensure that everything is in order to meet your needs. The access code will not be provided without this communication. After this call, you will receive a message via your booking platform's inbox that will include a link to the Rental Agreement which you will need to sign electronically. Once the Rental Agreement has been signed, you will then receive a pre-arrival message that will include essential details, such as the property address and remote access code.

Neighbor Relations and Noise Considerations/ City Ordinance Compliance:
Respect the boundaries of our property and ensure that your guests do not trespass onto our neighbors' premises. In the event of any complaints from neighbors, prompt action will be required on your part, and failure to address the issue may result in you being asked to leave the property.

All guests are expected to adhere to the ordinances of the City of Punta Gorda. A link to the city ordinances is provided in the Guest Manual.

You are vacationing in a residential area. Please be a good neighbor by keeping the noise respectful during the day and night. Excessive and unreasonable noise can deprive neighbors of the peaceful enjoyment of private property. Quiet hours must be observed from 9 PM onwards. Note that our property is equipped with a noise-detecting device called NoiseAware, which monitors noise levels in decibels. If prolonged and excessive noise is detected, I will receive an alert and may contact you accordingly to address the situation. Excessive noise that disturbs the neighbors can lead to forfeiture of your damage deposit and potential eviction. Please refrain from frequent nighttime entrances and exits or activating door lock remotes, as these actions can disturb our neighbors.

Early/Late Check-In/Out is accommodated whenever possible based on availability. Associated fees are as follows: Early Check-In 8am-12pm: $250 Early Check-In 12pm-4pm: $150 Late Check-Out Before 12pm: $150 Late Check-Out 12pm-5pm: $250 (applicable taxes will be added to all fees)

Parties and Events: No parties or events are permitted. The maximum occupancy in the home is 10 people at any given time, both for gatherings and overnight stays. Prior consent is necessary to bring additional guests into the property.

Smoking:
Smoking or vaping is prohibited within the property's indoor and outdoor areas.

Fireworks: Fireworks are not allowed on the premises.

Pet Policy: Pets are not permitted on the property unless explicit approval has been granted. A non-refundable pet fee of $250 +tax per pet applies to approved cases. Pets must remain off furniture and bedding and should be leashed when walking outside. Free roaming by pets on the property is not allowed. Please promptly clean up after your pet and deposit any waste in separate plastic bags before disposing them in the regular garbage can. Remember to use a liner in the regular garbage can (55-gallon liners are available in the garage on the counter). Bully breeds are not permitted.

Waste Disposal Guidelines: Garbage Collection: Garbage is collected on Tuesday & Friday. Please take the garbage cans from the outside area by the side garage door to the street on Monday and Thursday evenings after 6 p.m.

Recyclable Collection: Recycled garbage is also picked up on Tuesday, so the recycled garbage can also go out on Monday evening.

Please return the cans to the garage before 6 p.m. on Tuesday and Friday. Please do not leave the garbage cans in front of the garage door as they damage it. If cans are outside when you arrive on any day other than Monday and Thursday evening, please return them to the garage. Please place a garage can liner in the regular garbage can after emptying it. Prior to check-out, please remove all garbage from the cans inside the house and place it in the outdoor garbage cans, including the diaper pail if used.

Miscellaneous Items: Parcel Deliveries: Amazon has access to the garage for parcel deliveries. If you find any packages left on the front doorstep, kindly place them inside the garage.

Toilet Usage: Please advise your guests not to dispose of tampons or sanitary napkins in the toilet. These items can clog the drain and lead to plumbing issues.

Electric Vehicle Charging: The property is not equipped for guests to charge their electric vehicles. Attempting to do so could damage the electrical system, for which you would be held responsible.

Surveillance Equipment & Guest Privacy: Please note that there are no recording devices inside the home or in the lanai, pool, patio, or dock areas. For security purposes, the property is equipped with exterior cameras, including one on the garage facing the driveway, another overlooking the pool equipment (but not the pool itself), and a Ring Doorbell at the front entrance, which actively captures both audio and video. These devices have the ability to actively record, but they are used solely for security and property protection. Views of the surveillance cameras are detailed in the Guest Manual.

To ensure a well-maintained and enjoyable stay, our property receives routine exterior care, including pool service, lawn maintenance, and periodic pest control. Additionally, our property manager stops by twice a week to check pool levels and manage trash bins. These services are expected to take place during business hours only, with no entry into the home. If there are specific times that would be inconvenient for you, please let us know in advance, and we will do our best to coordinate accordingly.

Your privacy is our priority, and we are committed to ensuring a respectful and enjoyable stay. If you have any questions or concerns, please don’t hesitate to reach out.

Boat Lift Usage requires payment of an $85 fee and a meeting with the marine lift company prior to utilizing the lift.