As a guest of the Scenic View Lodge, you agree to the following policies:
Rental Terms and Conditions
...Check-in: 4:00 pm (unless otherwise arranged by the owner). Your arrival information is located on your Airbnb itinerary. We suggest that you print the itinerary 3 days prior to your check-in.
...Check-out time: 10:00 am. A late check out must be pre-approved 24 hours prior to check-in. however it is usually impossible due to our cleaners tight cleaning schedule and making sure that the house is 100% ready for our next guest.
Our Lodge is completely cleaned and restocked before your arrival and after your departure. You are on vacation, so relax, we will do the rest. There are just a few things we ask you to do upon your departure and you will find these 'to dos' in your arrival instructions.
To help you enjoy your stay we have additional information on how our Lodge 'works'. Upon arrival you will find this information located in the entryway, along with information about our accommodations, local recreational activities, etc. We've also provided some suggestions of our favorite dining out spots, shopping and fun stuff to do!
Security Deposit:
Our guests have been wonderful and we rarely have to keep a security deposit. But things do happen. If there are no problems then the deposit is 100% refundable and will be refunded through Airbnb.
Limited Occupancy:
We have designated maximum occupancy rates for our Lodge for a number of reasons. The most obvious one is that we want you to be comfortable and fully enjoy your rental experience! Second, and just as important, we want you to be safe and well within the county safety codes. Third, we really want the Lodge to be respected by our guests. Therefore, we do not allow sleeping anywhere in the Lodge that isn't a designated sleeping area (beds/bunk beds). If you are the primary registered guest, you must be over 21 years old. As the primary registered guest, you MUST be staying at the Lodge for the entire rental period and you are responsible for any expenses/damages incurred during the visit. No guests under 21 years of age may stay in the cabin unless they are accompanied by their parents or legal guardians. Just a reminder, any unauthorized/unpaid for guests discovered on the premises will result in an automatic forteiture of your deposit, immediate eviction, and potental legal action should the need arise.
Sometimes stuff happens:
We will do our absolute best to remedy any malfunctions, breakage or general annoyances that may occur. Please make us aware of any issues in a timely manner so that we can do everything within our power to get it fixed. In the event the Lodge is rendered unfit for occupancy, not due to you/your occupants actions or neglect, you will be refunded the remaining pro-rated balance of your visit. If the Lodge is totally destroyed the rental agreement will terminate and you will pay rent up to the day of destruction.
Right of Entry:
We reserve the right to enter and inspect the premises at any reasonable time or to make repairs as needed.
Hot Tub:
Who doesn't enjoy a hot tub? We make every effort to keep the hot tub clean, well maintained, and in good working order. But things do happen. We cannot always arrange for timely repairs or guarantee the mechanical operation of the equipment, but we will do our best to make sure that you have a warm soak waiting for you! Further hot tub instructions are located inside the Lodge.
Barbeque:
While cooking on the BBQ, be sure there is someone monitoring it at all times. Please be kind and clean the BBQ when you are finished and turn off the gas after each use. Nobody likes the smell of leaky gas!
Bugs, critters and bears:
Although our Lodge is within city limits it is still in the woods and surrounded by all kinds of critters that would like nothing more than to feast upon your leftovers. Please be sure not to leave anything outside that might tempt them (trash included).
Parties & Events:
We do not allow unauthorized parties or events at our Lodge. We really want you to enjoy your vacation, so if you are planning a gathering with guests that are not authorized on your rental agreement, we ask that you inform us beforehand. It is not acceptable for your event guests to stay overnight for any reason. They are not authorized on your rental agreement and will result in additional fines and/or eviction. We reserve the right to deny occupancy to any group who has an unauthorized party or event at the Lodge. There will be no refund of rent or other taxes and fees for unauthorized events.
gas fire pit:
we would love for you to enjoy a beautiful view of Mount Hood around our outdoor gad fireplace. please make sure an adult supervises anyone under 18 years of age and of course please do not put anything in the fire put as the ricks are decorative.
Courtesy to our Neighbors:
Please be respectful of your neighbors and know that they want you to enjoy your stay. We ask that you respect quiet times and keep noise levels down between 10:00 pm and 8:00 am.
Any complaints to the Police Department concerning the behavior of the Guest, Guest's family, other occupants, guests or visitors while occupying the Lodge shall result in immediate termination of the Rental Agreement.
Power Outages:
During the winter months Sandy may experience power outages due to winter weather conditions including wind, rain, fallen trees, ice or sometimes traffic accidents. As a visitor, you may feel a bit uneasy. We understand. To put your mind at ease we have stocked the Lodge with flashlights that act like nightlights when the power goes out. Typically the power will be restored within a few hours. You can call Portland General Electric (PGE). The phone number will be located in your welcome packet.
The up side is that the Lodge is also powered by natural gas so you'll always have a stove/oven to cook on and a fireplace to keep warm!
Lost and Found:
Although we are not responsible for lost or stolen items we are more than happy to work with you if you've left something behind.
Eviction:
We reserve the right to evict, at any time, any guest who is not in compliance with the above stated policies. There will be no refunds for evictions due to non-compliance of the policies.
Legal Conditions:
The guest shall pay any and all legal fees and costs to the owner if any action or suit shall be brought about by the owner for the recovery of rent due, reimbursement of damages, cleaning or other expenses incurred by the renter or to enforce any right hereby conferred, or the recovery of the possession of the premises.
Indemnification:
The Guest agrees to indemnify and save harmless the Owner from any liabilities, damages, costs or expenses whatsover arising from or related to any claim or litigation which may arise out of or in connection with Guests use and occupancy of the Lodge; including but not limited to any claim or liability for personal injury or damage or theft of property which is made, incurred or sustained by Guest. The term Owner, as used in this Agreement shall include Owner's heirs, and successors in interest. The term Guest, You and Your, as used in this Agreement shall include Guest's heirs, successors, assigns, guests, invitees, representatives and other persons at the Lodge during Guest's occupancy (without regard to whether such persons have authority under this Agreement to be upon the rental property), where the context requires or permits.
You and all registered occupants of the Lodge shall be liable for all damages caused during your occupancy. Cost of repairs and/or replacement shall be deducted from the security deposit; additional costs could include attorney's fees and others fees, if incurred, in collection.
Fees:
For a 50% refund of accommodation fees, cancellation must be made 7 full days prior to listing's local check-in time on the day of check-in, otherwise no refund. For example, if check-in is on Friday, cancellation must occur by Frida of the previous week before check-in time.
If the guest cancels less than 7 days in advance, the nights not spent are not refunded.
If the guest arrives and decides to leave early, the nights not spent are not refunded.
Cleaning fees are always refunded if the reservation is canceled before check-in.
The Airbnb service fee is refundable, up to 3 times per year, within 48 hours of booking. Refund eligibility is determined at cancellation time based on the number of prior cancellations. Separately, if a guest books a reservation that overlaps with any part of an existing reservation, we won't refund the Airbnb service fee if they decide to cancel.
Accommodation fees (the total nightly rate that you are charged) are refundable in certain circumstances as outlined below.
If there is a complaint from either party, notice must be given to Airbnb within 24 hours of check-in.
Airbnb will mediate when necessary, and has the final say in all disputes.
A reservation is officially cancelled when the guest clicks the cancellation button on the cancellation confirmation page which can be found on the Dashboard>Your Trips>Change or Cancel.
Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Airbnb for any other reason permitted under the Terms of Service. Please review these exceptions.
Lodging Tax:
Applicable taxes will be retained and remitted. This amount is 6% and unfortunately Airbnb does not add this into the total when you instant book or request a reservation. But will work it out together once you decide that you would like to book the Lodge.
Additional Prices:
Extra guests
$20/night/guest after 6 guests
Weekly discount - 10%
Cleaning fee - $299
Security deposit - $350
Monthly discount - 20%
Other:
Property may include a noise alert monitoring system in order to ensure that neighborhood noise levels are respected. There is no audio recording. Only decibel level is monitored. There is no electronic video surveillance monitoring the spa or the interior of the house.
Our home is non-smoking home. we do not allow smoking in the house or on the property including but not limited to the outdoor deck. please not that if smoke of any kind (even residual smoke) is found to be in the house, you will forfeit the full deposit and we will pursue any additional monetary damages including but not limited to professional cleaning fees and lost rent. simply put, please don't smoke and make sure your guests don't smoke. it will absolutely ruin your vacation and our week.
