Welcome to "The Blue Lagoon Resort". Galveston, Texas.

It is our pleasure to have you stay at Island Pearl! In order to maintain the property at high standards, we ask that you observe the following house rules and guidelines.

Maintenance

1. Any questions, concerns, or if you need help with anything in the home please call or text us, we are happy to help. Complaints regarding the cleanliness or maintenance of this home must be reported immediately upon arrival. Messages after 8:00pm will be returned promptly the next morning. All problems must be reported as soon as they occur.

2. As nice as it would be at times to leave doors and windows open, please do not. The Salty Air + Humidity causes A LOT of issues and damage to the home! Keep all windows and doors closed and locked. Please do not turn air conditioners lower than 68 degrees. Leaving the ceiling fans on and the bedroom doors open is recommended for best air flow.

3. The refrigerator/freezer controls should be left on the MEDIUM setting. If set on maximum setting, a defrost cycle can occur which can cause the coils to freeze and the unit not to cool. Please put large quantities of warm drinks in a cooler with ice in order to give groceries a chance to cool adequately. When a large amount of warm groceries are put in an empty refrigerator, it takes about 12-24 hours for the unit to cool all of the food and drinks.

4. If a repair person is called out, on the request of the guest, to attend to something not operating properly, complete access must be given to this person until determination is made regarding the repair and if possible, the repair is completed. If complete access is not granted by the guest, resulting in a second service call to complete the repair, a service fee of $195 will be deducted from the deposit.

5. In the event of a major unforeseen repair (roof leak, etc.), every effort will be taken to ensure the scheduling of the repair does not interfere with your vacation, however, in the event we have no choice and the repair must be scheduled during your stay, complete access must be given to the repair person(s). Depending on the scope of the repair, we may compensate you for part or all of a nights’ stay. If complete access is not given, the entire deposit will be forfeited.

Miscellaneous

• There are beach toys, tents, umbrellas, chairs, a wagon, etc. in the storage area. Please rinse these items off after returning from the beach. Do NOT leave items overnight on the beach as they will be confiscated!

• The elevator must be locked if you are not on the property.

• If you loose the keys there will be a $100 charge.

• Please keep the ceiling fans on it helps to move the air conditioning or heating.

Thank you so much for choosing the Blue Lagoon Resort! We hope that you enjoyed your stay and if you did, then please leave a 5 star review and come back soon, we'd love to host you again!

Your Host,

Tammy Galveston Beach Retreats