GUEST INFORMATION

We would like to thank-you for selecting our home for your visit to The County. Please sign our guestbook located in the library; we would love to hear about your stay and where you are from! Below is some helpful information for staying in the house. Like any respectable host we strive to earn your FIVE STAR review rating on the Airbnb platform.

Please let us know if you have any questions or if we can help in anyway:

HOUSEHOLD RULES:

1. Our accommodation license issued by The County of Prince Edward permits a maximum occupancy of 10 Adults. We are strictly and legally unable to accommodate more than 10 Adults (not including children), therefore, groups who violate our maximum occupancy will be evicted immediately without refund and forfeiture of Security Deposit.
2. Please take care of our white linens. Any stains or damages to linens will be deducted from Security Deposit.
3. Please do not park or drive on the grass for any reason beside the side entrance. Our underground sewage septic system can be severely damaged by the weight of a vehicle.
4. This is a non-smoking home. You can smoke on the deck or in the yard. Please dispose of butts in the cans provided. Smoking in our home will result in the forfeiture of Security Deposit.
5. Children must be supervised at all times. You will be responsible for any damages/stains to our home caused by your children. Please be careful on the deck, the road & the fire pit.
6. Upon departure from our home, it should look the same way you found it upon arrival. Please do not redecorate or rearrange our furniture – we like it just the way it is!
7. Please do not wear shoes inside our home and please leave the sand at the beach! Shake off your clothing and towels before entering our home. Our cleaners appreciate this!
8. When leaving our home please ensure windows and doors are all closed.
9. If you break or damage something, please let us know right away so we can arrange for replacement. We understand accidents can happen.
10. Out of respect and consideration to our other Guests, any pet other than dogs are not permitted in our home. Violations will result in forfeiture of Security Deposit.
11. After 10:00pm, please keep noise to a minimum especially when outdoors and at the fire pit. Our neighbours will call us if noise is excessive which will result in forfeiture of Security Deposit and/or being asked to leave the property if excessive.
12. Please ensure that pit-fires are never left unattended. Guests must call to register our burn permit every time the fire pit is used. Failure to do so will result in the forfeiture of Security Deposit. Guests must supply their own firewood.
13. Our home is not a setting for wild parties. Complaints will result in eviction without refund and forfeiture of Security Deposit.
14. Prior to departure, please complete the check-out checklist. A few simple tasks will help everyone tremendously!
15. Please no candles in our home except during power outages. Fireworks are strictly prohibited on our property.
16. Only Guests noted in the original booking are permitted to stay overnight. Should additional guests need to stay, let us know.

CHECK-OUT CHECKLIST:

OUR CLEANERS ARRIVE PROMPTLY AT THE CHECK OUT TIME TO GET OUR HOME READY FOR THE NEXT GUEST. LATE CHECK OUTS AND FAILURE TO COMPLETE THESE ITEMS WILL RESULT IN ADDITIONAL CHARGES.

1. Please pick up after your pets before departure.
2. Place all soiled towels in bathtub
3. Ensure household items (games, pillows, blanket etc) are put back
4. Ensure all furniture has been put back to original location
5. Ensure all dishes are cleaned and put away, dish towels in hamper / dishwasher turned on
6. Ensure fridge/freezer is cleaned out of food items
7. Ensure all lights are turned off and heat/AC turned off/down
8. Ensure all windows and doors are closed and locked
9. Ensure BBQ is cleaned, covered up and propane tank is turned off
10. Ensure all patio furniture is restacked near fire pit
11. Ensure no garbage/debris left in the grass, driveway or by fire pit
12. Check closets to ensure nothing has been left behind
13. Wash, dry & return beach towels used to basket in laundry room
14. DO NOT Sign out of Fore Stick TV/Netflix Accounts

SECURITY/DAMAGE DEPOSIT:

A Security/Damage deposit is required for each reservation through any of our reservation partners. The Security/Damage Deposit is fully refunded within five (5) days of departure provided the following is met:

1. All items on the check-out checklist are completed and all household rules followed.
2. No damages or stains to the structure or contents of the house.
3. Cigarette butts are not discarded inappropriately throughout the property.
4. All dishes used are cleaned and put back to their original location.
5. Bed and Bath linens are not missing/damaged/stained.
6. The Guest(s) have not been evicted by the owner or local law enforcement or received a noise complaint.
7. All furniture and household items are returned to the original locations.
8. The house is left in a generally clean and orderly fashion and no excessive or extreme cleaning is required.

TERMS & CONDITIONS:

The house and property are privately owned and therefore the owners are not responsible for any accidents, injuries or illness that occurs while on the premises. The Homeowners are not responsible for the loss of personal belongings or valuables of the Guest. By accepting this reservation, it is agreed that all Guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to the premise. BBQ and Fire Pit will be used only at the Guests own risk.

No refunds will be given for storms or inclement weather. Our property is well maintained in the winter and summer months and therefore do not give refunds due to road or weather conditions.

Cancellation policy: Full refund for cancellations made within 48 hours of time of booking, if the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in.

Please note that full rental payment will act as your acknowledgement and understanding of the above terms and conditions.

Entertainment: You can enjoy watching shows and movies through Netflix or Prime TV, Disney +, please note there is no cable. To use: 1. Turn on the TV using the LG black remote. 2. Then use the small Amazon remote remote to turn on the Amazon Firestick TV system, select the Netflix icon and enjoy streaming. You can also enjoy the foosball table, PlayStation 4, books and board games provided. Additional books, games and toys are located below the bookshelf in the library.

Security: Ash Row Estate has a NEST camera located above the side entrance of the estate. This will help us monitor lawn maintenance, snow removal, late check-in and property maintenance. We reserve the right to monitor our property via exterior security cameras.

Fire Pit: Each year we submit for a new burn permit with the town of Picton on JANUARY 14, 2022. The fire pit is to be used at your own risk and when burning must never be left unattended. The county by-laws require you must notify the fire Department prior to each use by calling the Automated Open Air Burn Notification System at 613.476.7232 or 613.962.3497 and entering the burning Permit #201716 when prompted. A copy of the permit will be included the binder in the den or on the fridge. There may be some wood provided but please replace what is used. NEVER move the fire pit to any other location in the yard.

Sightseeing: Check out Ken & Vanessa’s airbnb Guide Book online or browse the tourism pamphlets provided.

The guest and party agree to comply with all Ontario Governments regulations with regard to COVID-19. Including abiding to the Provinces recommendations of large gatherings and understand the fines associated for breaking the bylaw. Practice physical distancing (6ft apart) while in the County, wear a face covering when physical distancing is a challenge, and wash hands frequently.

Like any respectable host we strive to earn your FIVE STAR review rating on the Airbnb platform. After your stay kindly let other guests know about your experiences.

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Thank you for staying at Ash Row Estate! ***** Ken and Vanessa *****