SILVERSTAR PROPERTIES RENTAL AGREEMENT

1. CHECK-IN: Check-in time is 4:00pm. Arrival instructions will be provided via email no later than 5 days prior to arrival. Please contact SilverStar Properties directly if arriving earlier than 4pm. Early entry cannot be guaranteed, and early check-in fee may apply in situations where early arrival is possible.

2. CHECK-OUT: Check-out time is 10am. We cannot accommodate a late check-in in most instances, please plan your travel itineraries/shuttle pick-ups accordingly. Contact SilverStar if you absolutely cannot comply with the 10am time and we will attempt to assist with finding alternative options, but cannot guarantee we can do so. Late check-out fees will apply in these instances.

3. NON-SMOKING UNIT: No smoking is allowed in your unit. This includes smoking on the decks or balconies. Smoking in unit will result in a $750 fine.

4. NO PETS: Pets of any kind are not allowed in most rental properties. Dogs (limit 2) are only allowed in specific properties, and must be noted on each individual reservation prior to arrival. A $250 per pet fee applies to each dog, & must be paid in full prior to arrival. Pets in non-pet units will result in a $750 penalty fee. Liability for any and all damage caused to property by dogs is sole responsibility of guest and charged at the discretion of SilverStar Properties. Exceptions for service animals must be authorized by SilverStar prior to arrival.

5. PARKING: One parking space is provided per rental unit (Peaks Penthouses excepted, see below). Management is not responsible for accommodating additional vehicles, and parking space is a variety of types including permitted street-side parking. Some properties do have more than 1 space available, inquire directly for details. Peaks Penthouse properties are Valet parking only thru the Peaks Resort and nightly fees apply to all vehicles.

6. CANCELLATION/DEPOSIT POLICY: per Airbnb policy. Refer directly to Airbnb for details.

7. RENTAL PROTECTION: Each reservation has a $49 Rental Protection fee in place. This covers the renter for accidental damage up to $3000 to unit and its contents due to normal wear & tear, use of, and accidental damage of property. Please alert SilverStar Properties to any accidental damage in the property immediately.

8. HOUSEKEEPING: The property is fully cleaned prior to arrival and upon guest departure. There are no housekeeping services during occupancy. Housekeeping fee is based on size of property and included in original reservation fee. An additional housekeeping fee may be assessed upon departure if property is left in significant disarray. Please ensure all trash is in proper trash receptacles, furniture is not moved, and - if possible - dishwasher loaded/started prior to leaving.

9. MAXIMUM OCCUPANCY: The maximum number of guests in the unit is limited to the number of bed spaces the unit accommodates. An additional charge or $50. 00 per person per night will be assessed if your party exceeds the maximum occupancy.

10. UNIT LISTED FOR SALE: In the event that the rental unit is listed for sale and the unit sells prior to guest arrival and is no longer available for rental, reservation will be moved to similar or upgraded accommodation at discretion of SilverStar with no additional charge to guest. No refund/credit will be issued in the event reservation is moved to similar or upgraded accommodation of original unit reserved. If no comparable accommodation is available in the SilverStar Properties portfolio for the reservation dates, the reservation may be cancelled and fully refunded at the sole discretion of SilverStar Properties.

11. WRITTEN EXCEPTIONS: Any exceptions to the above-mentioned policies must be approved in writing in advance.