Thank you for booking with us! Please read through our House Rules below:

Before you start living your best life in Palm Springs, we have three things we need from you-

• A copy of your photo ID
• Signature on our rental agreement
• Review and sign the Good Neighbor brochure from the city of Palm Springs.

For security reasons, all guests are required to complete BANGTEL's guest verification process and provide a valid photo ID through the BANGTEL boarding pass prior to check-in, regardless of the booking platform used.

The number of people on the property should match the number on your reservation. If you’re planning to invite extra guests, let us know at least 24 hours before they show up.

Please respect the check-in and checkout times listed in your reservation—unless you’ve already worked out a different plan with us ahead of time.

Need an earlier check-in or a later check-out? We got you! Just keep in mind, we can only confirm this 24-48 hours before your arrival, as it depends on the guests checking in or out before/after you. But here’s what’s available:

• 10 AM Early Check-in = $300
• 1 PM Early Check-in = $175
• 1 PM Late Check-out = $175
• 4 PM Late Check-out = $300

Furry Friends & Service Animals:

Pets stay with us at $50 per pet. Please just let us know if you’re bringing along your furry friend, so we can ensure everything is all set.

We love your furry pals, but they need to be house-trained before they check in. If you leave your pet alone, we ask they are crated.

Pets are not allowed on the couches or beds.

Please clean up after your pets in the yard. There may be an additional cleaning fee otherwise.

Cleanup:

Please leave the property in the same condition as when you arrived.

Dispose of all trash in the correct receptacles outside (they’re clearly marked, so no need to guess). If you use the wrong one, you might discover an unexpected fine.

Leave furniture where you found it or move it back if you do.

Before you go, turn off all lights, shut windows, and lock the doors. Think of it like tucking the house into bed for the night.

Smoking:

SMOKING IS NOT ALLOWED INSIDE THE PROPERTY. There’s a $1,000 charge if you’re caught smoking indoors or if we can still smell lingering smoke after you’ve checked out. We’re very sensitive like that and the next guests checking in may be to.. Feel free to light up outside, but please dispose of your cigarette butts appropriately. We appreciate you!

Party Glitter + Confetti:

PARTY GLITTER OR CONFETTI IS NOT ALLOWED. Sure, glitter and confetti are the life of the party, but they’re also the nightmare of cleanup. If you bring glitter or confetti inside the property (or anywhere on the premises), our cleaners will charge us a $250 fee.

Photoshoots:

Please, there are no professional photos or videos allowed without BANGTEL’s prior written permission. We love a good Insta moment, but if you’re planning to use the property for a commercial or print shoot, please give us a heads up first. Let us know before booking, and we'll let you know if special rates, fees, or conditions apply.

If a photo or video shoot happens without our approval, we’ll charge a fee at our discretion. Not sure if your photography is a professional shoot? Don’t worry, we’re happy to review your work!

Special Occasions:

Planning to host an event, like a wedding, corporate function, bridal party, or any shindig involving guests not listed in your reservation?

Additional fees may apply for hosting special occasions, so please let us know in advance and we’ll work out the details with you. We love a good celebration and we also love keeping property in tip-top shape according to few rules we have and will need to review with you.

For any reservation that includes or is associated with an event or gathering, guests are required to provide a refundable damage deposit in the amount of $1,500 (the “Damage Hold”). Please note this does apply to Bachelorette group bookings within the allotted headcount for the property.

Reservations involving an Event are not eligible for the $150 non-refundable damage waiver fee. The Damage Hold is mandatory and must be successfully processed 24 hours prior to check-in. Failure to provide the required Damage Hold may result in cancellation of the reservation and/or denial of access to the property.

Be a Good Neighbor:

In Palm Springs, California, the city has a zero tolerance policy for loud music outside the house. If a noise complaint is raised, you’ll be looking at a $1,500 noise violation fee from us, plus the city’s $500 fee, and an immediate eviction.

Pool Heat:

Pool heat is available during the winter months (October 1 to May 1) and will be set at 88 degrees. For the other months, pool heat isn’t needed. The sun’s already got that covered.

Want the pool heated? Let us know at least 48- 72 hours before check-in. We need extra time to heat the large pool.

The cost for pool heat is $75/day. Payment is required before check-in and is non-refundable.

We can only heat the pool for the full duration of your stay and are unable turn it on for just a few days, since it is an all-or-nothing situation.

For Stays Over 21 Days:

We can base the pool heat cost on the actual gas bill for your stay, which will be around $75 per day.

A deposit will be taken at booking, so we’ve got the first part covered.

You’ll be billed for the exact amount of pool heat based on your stay’s dates and the gas bill. If there’s any difference, we’ll adjust and let you know.

Final billing will be squared away within 14 days of checkout.

Long-term Stays (30 days or longer) may require an additional security deposit that will be returned after your checkout as well as payment for cleaning during your stay.