Everyday Luxury Vacation Rentals — House Rules
We’re delighted to host you! Please follow these guidelines to help keep the home comfortable and welcoming for everyone. Rules relating to pools, spas, grills, pets, and shared facilities apply only where available. Your listing and check-in instructions provide property-specific details.
- Air conditioning: Keep the thermostat at 70°F or above. Lower settings can cause the cooling coils to freeze and interrupt cooling. Keep exterior doors and windows closed while the AC is running to help it operate effectively.
- Respect our neighbors: Keep music, conversations, and outdoor activities at a considerate volume, particularly around patios, balconies, pools, and shared spaces.
- Quiet hours: Observe quiet hours from 10:00 p.m. to 8:00 a.m., local time. Some properties or communities begin quiet hours at 9:30 p.m.; follow the hours stated in your property’s instructions. No amplified outdoor music during quiet hours.
- Guests and gatherings: Stay within the occupancy limit shown in the listing. Contact us in advance about additional visitors. Parties and events are not permitted without written approval and must comply with property and booking-platform requirements.
- Gas grills and BBQs: Many grills have a gas timer. Review the operating instructions before use, never leave a lit grill unattended, and turn off the grill and gas supply afterward. Allow it to cool before replacing the cover.
- Pool and spa safety: Walk carefully around wet surfaces, supervise children closely, and keep glass out of the pool and spa area. Follow posted instructions and do not alter pool equipment, controls, or safety devices.
- Pool heating and amenity fees: Pool heating, spa use, and certain amenities may require advance arrangements and additional fees, as disclosed in the listing. Please confirm arrangements with us before use.
- Trash and recycling: Place bagged trash in the designated bins and follow the recycling instructions. If your property uses a dumpster, please take bagged trash there before checkout as directed. Do not leave trash outside the designated containers.
- Smoking and vaping: Follow the smoking policy stated in the listing. Where outdoor smoking is permitted, use the designated area and dispose of smoking materials safely.
- Pets: Bring pets only where permitted by the listing and approved in advance. Follow the property’s pet requirements, clean up after them, and keep them under your control.
- Parking: Use designated parking spaces and observe any vehicle limits. Do not block neighboring driveways, sidewalks, fire lanes, or community access.
- Care for the home: Treat furnishings and amenities with care. Please return any moved items to their original places before departure. Only flush toilet paper, and keep grease and food scraps out of drains.
- Report issues promptly: Let us know about damage, maintenance concerns, or anything unsafe as soon as possible so we can help. Please do not attempt equipment repairs.
- Security: Lock doors and windows when leaving, and keep entry codes within your reservation party.
- Checkout: Follow the checkout time and instructions provided for your property. Dispose of trash as directed and check carefully for personal belongings.
Thank you for caring for the home and its community. We look forward to making your stay a wonderful one!
Please do not create excessive noise or disturbances or engage in disorderly conduct.
We ask you to please observe the following City of Palm Springs Rules and Regulations for Vacation Rentals.
NO outside amplified music is allowed; that includes music from a small cell phone or small portable speaker. No outside music at all.
Amplified MUSIC is not allowed outside of your Vacation Rental unit. Music may not be heard at the property lines at any time of the day (that includes music coming from inside of the home). Please, don’t bring the speakers outside If your neighbors can hear music, you are in violation of the City Ordinance.
POOL TIME is one of the most popular activities to enjoy in Palm Springs. Please keep voices and pool activities to a reasonable level. Continued and ongoing screaming for an extended period of time is one way to disturb the neighbors. Please be thoughtful.
NIGHT TIME hours are between 10 pm and 10 am. Please consider moving indoors after 10 pm. If you choose to be outside, please be considerate of the neighbors and use indoor voices. Please remember our neighborhoods are quiet, surrounded by mountains and voices can easily carry.
A CALL from the neighbors to the City will bring the Vacation Rental Compliance Officers to your door. Our officers may issue you a citation if you exceed the allowed noise levels or if another violation is observed. So please, keep the noise down and be considerate of the neighbors. You may be on vacation, but other occupants in homes around your vacation home may not be.
Parking
We have a limit of 5 cars at this property, please park all vehicles in the driveway.
HOW MANY GUESTS IN A HOME?
Please abide by the OCCUPANCY limits.
Day Time occupancy is between 10 am and 10 pm.
If your pet is approved, it cannot be left unattended in the unit.
If you have gotten permission to bring a dog and paid a pet fee Palm Springs requires that all dogs be on a LEASH whenever they are outside, except in the City’s Dog Park. Also, we expect everyone to pick up after their pets. NEVER leave your pet unattended in a vehicle; it is illegal all year long. And just like at home, a barking or whining dog disturbs the neighbors.
You must notify us of any visitors, if you have more people than are on the reservation at the home and security is called you will be asked to leave immediately with no refund.
While this will not apply to 99% of you, If the city is called comes a citation and fine will be issued and you will be responsible to pay. If the city comes a second time you have to leave the home.
Our number one goal is that you have a great time! Have a great time AND avoid fines. Fines will be taken from your deposit.
Absolutely no smoking. Smoking fines start at $500
If you smoke fine is $500, if smoking bothers other guests you will be responsible for any compensation to other guests.