OPEN AIR HOMES HOUSE RULES:

• By booking with us, you agree to sign our Rental Agreement.

• You understand that your check-in instructions will be sent after successfully signing our Rental Agreement.

• Damages and/or failure to pick up after your pet may result in additional charges at check out.

• Pets and animals are not permitted at the property at any time whatsoever unless otherwise agreed upon in writing prior to booking. Failure to comply with this will result in an additional charge of up to $1000 and/or eviction without limiting any other legal or equitable remedies available to the Owner and/or Company.

• For any items left behind after check-out, guests will be charged the shipping costs and an additional service fee of $25.

• A minimum of $25 will be charged per lost or unreturned keys, fobs, or access cards. Please ensure they are returned before check-out.

• Additional fees are required for pool/spa heat if applicable, please reach out to Reservations for more details.

• The AC cannot be set lower that 75 degrees when the outdoor temperature exceeds 100s. If tampering with the HVAC equipment causes any issues  which require a service call and/or repairs, this will be billable to your party

• Tampering with pool equipment that causes any issues which require a service call and/or repairs will be billable to your party.

• Please note that this is a non-smoking property. Any violation of the no-smoking policy will result in a $250 fine.

• Guests are responsible for any damage to the property or its contents during their stay. Any damages must be reported immediately to the host to ensure proper documentation.

• Please dispose of all trash in the designated bins provided. If the trash bins are full, please notify the host for further instructions.

• Any unregistered guests are not allowed to stay overnight without prior written approval from the host. Additional guests may result in an additional charge.

• Utilities are included up to the property’s recent average usage. Any excessive use above that amount may result in additional charges. If applicable, payment for utility overages is due within 14 days of check-out. 

PALM SPRINGS RULES & REGULATIONS

• Do not create excessive noise, disturbances or traffic, or engage in disorderly conduct (including parties).

• Amplified music is not allowed outside AT ANY TIME (including mobile phones on "speakerphone"). Music may not be heard at the property lines at any time of the day (that includes music coming from inside the home). IF YOUR NEIGHBORS CAN HEAR MUSIC, YOU ARE IN VIOLATION OF THE CITY ORDINANCE. The minimum citation is $1,000.

• Please keep voices and pool activities to a reasonable level. Continued and ongoing screaming for an extended period is one way to get a citation.

• Night time hours are between 10 pm and 10 am. Please consider moving indoors after 10 pm. If you choose to be outside, please be considerate of the neighbors and use indoor voices. Please remember PS neighborhoods are quiet, surrounded by mountains and voices can easily carry.

• Only one vehicle per bedroom is allowed at any given time. Utilize the driveway and/or garage when parking your vehicle before using street parking. And never block any driveway or street access.

• Palm Springs requires that all dogs be on a leash whenever they are outside, except in the City’s Dog Park. Also, we expect everyone to pick up after their pet, failure to do so will incur additional costs at check out.

• Please do not store trash and refuse within public view except in proper containers for collection. Please do not leave trash or recycling at the curb..

A call from the neighbors to the City will bring the Vacation Rental Compliance Officers to your door. City code enforcement officers may issue you a $1,000+ citation if you exceed the allowed noise levels or if another violation is observed. Please keep in mind that you may be cited and/or fined by the City, or even evicted by the owner, for creating a disturbance or for violating other provisions of the City’s Vacation Rental Ordinance. The surrounding neighbors have been given a 24-hour number to CALL should they need to file a complaint.