◘ HOUSE RULES

Thank you for choosing Beach Please Tulum. Please review our essential rules. Failure to comply may result in penalties, loss of deposit, or cancellation of the reservation without a refund.

SAFE & SECURITY

Use the safe to store valuables (passports, money, jewelry, documents). Keep doors and windows closed when leaving or sleeping. • Fine: $50 USD if doors are left open. • Lost key replacement: $25 USD. We are not liable for lost items.

CHECK-IN/CHECK-OUT

• Check-in: 4:00 pm • Checkout: 11 am

Early check-in / late check-out must be approved by the concierge and may incur additional charges. If early check-in is not possible, you can leave your luggage at the villa (we are not responsible for items).

VISITS & NOISE

Parties are not allowed. Small gatherings require concierge approval. Maximum 4 visitors. Only registered guests can spend the night (fee may apply if guests are added, always within the allowed capacity).

Excessive noise is prohibited at all times, especially after 10:00 pm. Non-compliance may result in police intervention or eviction.

CLEANING

Daily housekeeping is not included. Optional service: $70 USD for cleaning.

BATHROOMS

Do not flush toilet paper or hygiene products down the toilet. Use the trash can. Plumbing service: $50 USD if required.

DAMAGE TO FURNITURE / APPLIANCES

Report any damage immediately. Unreported damage may result in repair or replacement charges. Guests are responsible for their safety, behavior, and damage.

SMOKING

Smoking is not allowed inside the Villa. Fine: $500 USD for cleaning and deodorizing. Ashtrays are available outdoors. Burn damage will incur additional charges.

POOL RULES

No diving or running in the pool area. Children under 12 must be supervised by an adult. Do not use the pool under the influence of alcohol. Swimming is the guest's responsibility (there is no lifeguard). Shower before entering and do not throw trash in the area.

PETS

No pets allowed. Service animals must be declared before booking and with documentation. Any damage caused will result in charges.

CHILDREN

Children are welcome, but must be supervised. Guests are responsible for damage caused by minors.

ENERGY USE

Turn off the air conditioner, lights, fans, and electronics when not in use. Do not leave the A/C on when leaving the villa.

DECORATION

Our decoration service includes installation and cleaning. Bringing your own decoration entails a cost of $25–30 USD, plus any damage caused.

ILLEGAL ITEMS

Possessing or using drugs or firearms is strictly prohibited. Failure to comply will result in immediate eviction without refund.

UNFORESEEN EVENTS / LOCAL CONDITIONS

Tulum may experience blackouts or service failures. We will do our best to assist, but some events are beyond our control. In emergencies or bad weather, the company may access the property or request evacuation for safety.

If you need anything during your stay, we are here to help. We hope you enjoy your time with us! 🌴✨