House Rules

1. You must sign a contract with Gold Star Vacation Rentals within 48 hours of booking
2. You must be at least 21 Years of age
3. You Must purchase parking passes if it is required for this unit
4. You are not allowed to remove towels from the unit. All missing linens will be charged to the guest.
5. The occupancy cannot exceed the occupancy listed of this property. Everyone must sleep in a bed.
6. Early check in is never guaranteed, if you wish to check in early you must contact Gold Star Vacation Rentals and inquire BEFORE you arrive to allow time to prepare the unit in the case another guest checked out at 10am.
7. NO Pets are allowed unless this property specifically states “pet friendly”
8. No events are allowed.
9. No smoking or vaping inside the unit and NO smoking on the balcony or patio is allowed. Most properties provide a smoking area that must be used if they allow smoking on the premises.

• The HOA of the property reserves the right to fine or evict any guest who breaks any rules listed here.

By booking this unit you agree to the following:

Cancellation: Please refer to the cancellation policy set forth by Airbnb. Any reservation for property managed by Gold Star Vacation Rentals will adhere to Airbnb Cancellation Policy terms and conditions.

Travelers Insurance: Due to the nature of our business, most reservations are made well in advance of the arrival date. Gold Star Vacation Rentals strongly encourages guest(s) to purchase Travelers Insurance to help minimize any losses you may suffer from cancellations that occur after reservation becomes firm/non-refundable. Addenda Incorporated: Vacation Rental Agreement - The Vacation Rental Agreement has the terms of the rental (arrival and departure dates). There is no legal language in either this Vacation Rental Agreement or Cancellation Policy that allows for a continuation or renewal of the rental beyond the departure date listed on this agreement. At the end of your rental period, Reservation holders and their invitees shall vacate the property no later than 10:00 AM. If the Reservation holder or their invitees willfully fails to vacate the premises as provided for in this agreement, the Management Company shall be entitled to recover an amount equal to twice the actual damages sustained by the Management Company and the Property Owner. Crime-Free Provision: Reservation Holder, occupants, family, invitees, or other persons under the Reservation Holders control shall not engage in or facilitate: (i) any acts involving imminent or actual serious property damage as defined by law; (ii) any criminal activity, including drug-related criminal activity, any act of violence or threats of violence, other illegal activity, including prostitution, criminal street gang activity, threatening or intimidating unlawful discharge of firearms, or assault; (iii) jeopardize the health, safety, and welfare of guests, Property Owner, Management Company, agents or others. VIOLATION OF THIS PROVISION SHALL CONSTITUTE A MATERIAL AND IRREPARABLE VIOLATION OF THIS AGREEMENT AND GOOD CAUSE FOR IMMEDIATE TERMINATION OF THE RESERVATION Keys and Remotes: The Reservation Holder is responsible for lost keys and remotes. Management Company charges $25 for each house key that is not returned. Guests that fail to return community keys, garage remotes or gate remotes will be charged the cost of the replacement plus a $49 trip charge. Community key replacement may cost as much as $100.00, plus trip charge. Housekeeping: Prior to arrival, accommodations are cleaned and provided with fresh linens. If the housekeepers have missed something, please notify us immediately so we can come out and fix it. No partial refunds will be considered for cleaning issues if we are not made aware of them within 24 hours of check-in and are not allowed access to the property to inspect, and fix the issue. Additional maid services are available on a fee-for-service basis. All of our homes are non-smoking/non-vaping homes. Properties in which a guest, their guests or invitees’ smoke inside the property will result in the guest being assessed an additional $500.00 cleaning charge upon their departure. Pets: NO PETS ALLOWED. The Reservation Holder agrees not to keep or permit any pets on the Premises at any time during their stay, unless the property is deemed "Pet Friendly" and the appropriate Pet Deposit is paid at the time the reservation is booked. Breach of the pet policy will result in immediate termination of the reservation, and a $1,000 fee charged to the Reservation Holders credit card on file. There will be NO REFUND of the reservation upon early termination for pet violations. In the event of a breach of the pet policy, the non-breaching party may proceed against the breaching party in any claim or remedy that the non-breaching party may have in law or equity. Parking, Community Rules and Local Ordinances: Most Condos, Homes and Townhomes have limited parking availability and size restrictions on vehicles. If you are driving in a large truck, van, RV, SUV or pulling a trailer, please note that most condos, townhomes and even most single-family homes do not have the space required for you to park these vehicles. The Management Company cannot be held liable if your vehicle violates local parking ordinances and the Management Company cannot and will not be held responsible should your vehicle be towed or if you have to store your personal vehicle offsite. Furthermore, any fines incurred for parking violations will be assessed to the Reservation Holder. Pool Safety: The Reservation Holder and their guests shall not permit use of pool or hot tub by unsupervised children and shall keep gates, doors, and pool covers closed. The reservation holder and their guests shall use the pool at their own risk. The Reservation Holder understands that there are certain inherent risks to families with small children including drowning. The Reservation Holder acknowledges that the Management Company and Owner will not rent the property, unless the Reservation Holder accepts this condition and takes full responsibility for the actions of their guests and children. INDEMNITY AND RELEASE: THE PARTIES TO THIS AGREEMENT AGREE TO INDEMNIFY AND HOLD HARMLESS BROKERS, PROPERTY MANAGERS, AND ANY OF THEIR RESPECTIVE AGENTS, REPRESENTATIVES OR EMPLOYEES FROM ANY LOSS, CLAIM, LIABILITY OR EXPENSE ARISING FROM INJURY TO ANY PERSON OR DAMAGE TO OR LOSS OF ANY PROPERTY, IN ANY WAY CAUSED BY THE PARTIES AND RESERVATION HOLDERS FAMILY, GUESTS, INVITEES, AGENTS, OR OTHERS UNDER THEIR CONTROL.

Disclaimer: The Management Company cannot guarantee your specific accommodation and we cannot be held liable should the home for some reason be uninhabitable or not available before and up to day of arrival. If a situation arises and the home you reserved becomes unavailable or uninhabitable, the Management Company will alert you immediately to any such problems and will make every effort to find you a suitable replacement property. If we are not able to find you a replacement property that you agree to stay in, we will refund the total cost of your reservation. Any other expenses incurred like non-refundable airline tickets, rental cars, travel expenses etc. are not the responsibility of the Management Company and or its agents. We strongly recommend travelers insurance which can be purchased directly from any legally recognized Travel Insurance Agency or found on our website under FAQ's.

Access: The Reservation Holder and their invitees shall not unreasonably withhold consent to the Management Company or Owner to enter into the dwelling unit in order to inspect the premises, make necessary or agreed repairs, decorations, alterations or improvements, supply necessary or agreed services or exhibit the dwelling unit to prospective or actual purchasers, mortgagees, tenants, workmen or contractors. Except, in case of emergency or if it is impractical to do so, the landlord shall give the guest at least two days' notice of the Management Company or Owner's intent to enter at a reasonable time. In the event of a maintenance issue, the guest hereby authorizes the Management Company and their employees or vendors to enter the premises in the guest's absence to address maintenance concerns. This reservation may be terminated without refund, if, conduct deemed inconsiderate by Management persists, or if the maximum occupancy of the rental unit is exceeded. Guest: The Reservation Holder agrees that their conduct and the conduct of their guests will not be disorderly, or unlawful, will not disturb the rights, comforts, and conveniences of others, and will not interfere with the quiet use and enjoyment by the other residents of the community. The Reservation Holder agrees that neither they nor their guests will engage in any illegal or prohibited activities in the home or on the property. Guest agrees not to use accommodations for the manufacture, sale or distribution of any goods, legal or illegal. Premises shall not be used to hold any events, parties or large gatherings without prior written approval from the Management Company. Children under the age of 12 must have adult supervision at all times. Alterations and Improvements: The Reservation Holder shall not make any alterations or improvements to the Premises without the Management Companies prior written consent.

Internet: The Tenant(s) assume all responsibility for the access and use of any and all sites during their tenancy. They render the Property Owner and Landlord of all responsibility should there be an illegal or wrong doings or misuse of the provided Internet service. All penalties, fines and costs related to the misuse or misrepresentation while using the Internet service and site(s) are the responsibility of the Tenant.

Alabama Law: This contract shall be governed by Alabama law and jurisdiction is exclusively conferred on the State of Alabama.

Attorney’s Fees and Cost: The prevailing party in any dispute or claim between the Reservation Holder and the Management Company or Owner arising out of or relating to this Reservation Agreement shall be awarded all their reasonable attorney fees and costs, along with all cost and fees incurred as a result of any collection activity. Costs shall include, without limitation, expert witness fees, fees paid to investigators, and arbitration costs. Acknowledgement: I have read and understand these rules and regulations, I acknowledge that breaking these rules may cause the loss of any remaining time in the rental unit and the loss of my payment (rental and security deposits). I take full responsibility for any and all damage I or any of my guests may cause during my occupancy.