Check-In / Check-Out We want your stay at Maison Winona to begin and end smoothly. Check-in is at 4 PM (until 2 AM next day), and check-out is at 11 AM. Early check-ins and late check-outs may be available for a fee and are subject to availability, based on our enhanced cleaning schedule and third-party service providers. We kindly ask all guests to respect these times, as delays may impact our ability to prepare for the next arrival. Guests overstaying or delaying housekeeping will be liable for associated costs and will be reported to the booking platform, and local authorities as applicable. A menu of optional fees is included in the listing description. If you would like to add early-check in or late check-in please contact us. If available and we will add this optional add-on to your Airbnb invoice.

No 3rd Party Bookings For everyone’s safety and enjoyment, reservations must be made by the actual guest(s) staying at the property. Third-party bookings are not accepted. This means the person booking must also be present during the stay. We appreciate your understanding—this policy helps us create a more personal and secure experience for all guests. Guests who violate this policy may be reported to the booking platform and, if applicable, to local authorities. We reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

Duration of Stay In accordance with the City of Chicago’s regulations, we require a minimum stay of 2 nights. Single-night stays are not permitted. Thank you for helping us stay compliant. This is a zero-tolerance policy.

No Parties or Events For the well-being of our neighbors and the preservation of our space, parties and events are strictly prohibited. Guests who violate this policy may be reported to the booking platform and, if applicable, to local authorities. We reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

No Public Nuisance We ask all guests to be mindful of their surroundings and to respect our neighborhood. Public nuisance—including but not limited to excessive noise, loitering, public intoxication, singing, playing instruments or music from balconies or outdoor areas, or overcrowding—will not be tolerated. Guests who violate this policy may be reported to the booking platform and, if applicable, to local authorities. We reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

Noise & Quiet Hours Quiet hours are in effect from 10 PM to 8 AM, per city ordinance. Maison Winona is equipped with noise monitoring devices in common areas, including the balconies. We ask that guests keep sound at respectful levels, especially during these hours. "Noise distrubance" means any sound which (1) is audible at a distance of 600 feet or more from the source; or (2) generates a sound pressure level on the public way exceeding 70dB(A) when measured at a distance of ten feet or more form the source. Guests who violate this policy will be reported to the booking platform and, if applicable, to local authorities. We reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

No Criminal Activity This home is a place of comfort, and safety. Criminal activity, illegal activity, egregious condition, nuisance are strictly prohibited. Illegal activity includes but is not limited to, violent acts, drug trafficking, human-trafficking, gang-related activity, improper commercial activity including large parties. All illegal activities are strictly prohibited. Guests who violate this policy will be reported to the booking platform and, if applicable, to local authorities. We reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

No Smoking To maintain the health and quality of our space for all guests, smoking, including tobacco, marijuana, and all vape products, is strictly prohibited indoors and outdoors, including balconies. Guests who violate this policy will be reported to the booking platform and will be responsible for paying any cleaning and damages fees. We will reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

No Open Flame For your safety and ours, no candles, incense, sage, fire pits, or any open flame of any kind is allowed. Guests who violate this policy will be reported to the booking platform and will be responsible for paying any cleaning, negligence, and damages fees. We will reserve the right to immediately terminate the reservation. This is a zero-tolerance policy.

No Drugs Illegal substances and recreational drugs—including marijuana—are not permitted. Exterior cameras are in use. Guests who violate this policy will be reported to the booking platform and we will reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

No Commercial Use Commercial photography, videography, or production requires prior written approval. If you are interested in renting our space for commercial photography, please reach out to us directly. Exterior cameras in use. Guests who violate this policy may be reported to the booking platform and we will reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

No Weapons No firearms, guns, explosives, weapons, or dangerous items of any kind are permitted on the property. Guests who violate this policy may be reported to the booking platform and, if applicable, to local authorities. We reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

Registered Guests Only To ensure comfort, safety, and compliance with city rules, only those listed in the reservation may stay overnight. Unregistered individuals are not permitted to remain on the property overnight under any circumstances. Hosting unauthorized overnight guests is a violation of the rental agreement and may result in immediate termination of the stay, forfeiture of all rental fees, and liability for any fines or penalties imposed by local authorities. We have a zero-tolerance policy. We appreciate your understanding and cooperation.

Maximum Occupancy For safety and comfort, a maximum of 6 guests are permitted to stay overnight, including adults and children over 24 months. Exceeding this limit will be considered a violation of the rental agreement and will result in early termination of the stay, forfeiture of rental fees, and/or responsibility for any fines imposed by local authorities. We have a zero-tolerance policy. We appreciate your understanding and cooperation.

No Unannounced Guests: To help us maintain a peaceful and secure environment for everyone, we kindly require that all guests be added to the reservation in advance. While we understand you may wish to have a friend stop by briefly, unannounced visitors are not permitted. Please reach out to us ahead of time if you'd like to request permission for a visitor during your stay. Overnight stays are strictly limited to guests who have been added to the reservation. Unauthorized access by unannounced or unregistered individuals constitutes a breach of this agreement and may result in immediate termination of the stay, forfeiture of all rental fees, and liability for any damages, fines, legal fees, or penalties incurred as a result.

Children & Infant Safety: The Property is not baby-proofed. Guests traveling with children or infants do so at their own discretion and agree to take full responsibility for their supervision and safety throughout the stay. The home contains features that may pose safety risks to young children, including but not limited to: a second-floor balcony, vintage clawfoot tub, blinds with cords, radiant heat, pocket doors, and staircases.

Guests are required to supervise minors at all times and may not leave any person under the age of 18 alone or unchaperoned at the Property. Guests are responsible for bringing any child-specific safety equipment they may require. By booking, Guest acknowledges and accepts all associated risks.

Wi-Fi Device Limit To keep our internet fast and reliable, we ask that guests limit device connections to 4 devices per person on the reservation. If the number of devices connected to the wi-fi exceed this number it will be considered excessive. Guests who violate this policy may be reported to the booking platform and we will reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

Guest Responsibility We take pride in the quality and care of Maison Winona. Guests are responsible for damages, injury, or loss that occur on the premises. Any property damage must be reported to the host. Unreported damages will be reported to the booking platform. Guests will be liable for any associated damages, fees, legal fees, costs, or expenses. We appreciate your honesty—it helps us keep the space beautiful for all.

Non-Service Animal Pet Policy Though we love animals, we are unable to accommodate pets. Exterior cameras are in use. If a pet, or pets are brought to the premises, it will be reported to the booking platform. We will exercise our right to terminate the booking, and the guest will not receive a refund. We have a zero-tolerance policy.

Service Animals & Emotional Support Animals Guests with a Service Animal and/or Emotional Support Animal are required to follow these basic rules. The Service Animal must not be: outside the guest's control, unhousebroken, left alone at the listing, allowed into areas that the host has indicated are off-limits to the guest, allowed in shared spaces (i.e., spaces shared with people who are not in the guest’s traveling party) without being harnessed, leashed, or tethered (e.g., hallways in an apartment building).

Consumable Amenities We provide an initial supply of amenities— toilet paper, paper towels, dish soap, dishwasher detergent, cleaning supplies, napkins, shampoo, conditioner, bodywash, hand soap, make-up wipes, coffee, tea, creamer, sweeteners, salt & pepper, spices, olive oil, and condiments are provided. Guests are responsible for replenishing these items as needed. The host will not replenish these consumable amenities once the guest has consumed the initial quantity provided at the beginning of their stay.

Amenity Functionality We work hard to keep every amenity in good order. If something stops working, let us know right away—we’ll do our best to make it right. We offer a $15 refund per 24-hour period if an amenity fails and cannot be restored. Improper usage voids this refund. Host reserves right to define proper and improper amenity use.

Internet Service Wi-Fi is included as a courtesy, and we do our best to keep it stable. However, occasional outages can occur. Please note that no refunds are issued for internet-related issues and we do not provide technical support. No refunds are issued for internet service problems.

No Guest Mail or Package Deliveries For everyone’s security, receiving mail or packages at the property is not permitted. This includes receiving mail & packages via USPS, UPS, Fed-Ex, DHL, or any other commercial mail & delivery service provider. Exterior cameras are in use. Guests who violate this policy may be reported to the booking platform and the local authorities as applicable. We will reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

Forgotten Items We’re happy to help return ship forgotten items that fit within a 20"x24" box and that weigh less than 15 lbs for a flat fee of $150. This applies to domestic ground shipping only. Host will choose carrier. Larger and/or heavier items cannot be returned. Host will not return items unless $150 flat fee is paid. Host cannot return ship items internationally. Please double-check that you have all of your belongings before departing!

No On-Site Parking Airbnb guests may not park their car in the driveway. Any Airbnb guest’s cars parked in the driveway will be at risk of being towed. Airbnb guests is responsible for paying the cost of towing and any associated fees. Guests who violate this policy may be reported to the booking platform and we will reserve the right to immediately terminate the reservation without refund. This is a zero-tolerance policy.

Accidental Damage Coverage Each reservation includes up to $500 in coverage for accidental damage— This helps cover common mishaps that can happen during your stay—like a broken wine glass, stained linens, a scuffed chair leg, or a missing wine key. We understand that accidents happen, and this coverage allows us to thoughtfully restore the space so future guests can enjoy the same high-quality experience. Please note: Accidental Damage Coverage does not apply to intentional damage, negligence, or anything that affects the structure or safety of the home (e.g., broken windows or smoke damage). Guests will be responsible for intentional damage, negligence, or anything that affects the structure or safety of the home.

Short Stay Restrictions Per the City of Chicago, a stay under 10 hours is prohibited. This is a zero-tolerance policy. Per the City of Chicago, Multiple stays within a 10-hour period are prohibited. This is a zero-tolerance policy.

Rental Agreement to Complete After Booking (Required) As part of our booking process, guests will be asked to complete a short rental agreement after confirming their reservation. This agreement outlines the house rules, occupancy limits, check-in/out procedures, and requirements under the City of Chicago’s Shared Housing Ordinance.

About the Space Second Floor Apartment Airbnb guests have full access to the entire private second-floor apartment—your chez-vous during your stay at Maison Winona. Thoughtfully designed within our 1908 Prairie School home, this space is both private and serene, offering vintage charm with modern comforts. It’s all yours for the duration of your reservation.

Second Floor Balcony — yours to enjoy! Enjoy exclusive access to the second-floor balcony—an elevated escape tucked beneath the eaves, with beautiful potted plants and designer CB2 seating for six. It's a vibrant spot to start your morning with a café crème or toast the evening with a clink of rosé, surrounded by the energy of the city. This private perch is yours alone to savor.

First Floor Balcony — a shared moment of charm Our first-floor balcony is a shared space, and whenever it’s free, guests are warmly welcome to settle in. Framed by greenery and furnished with vintage seating for six, it’s a perfect place to stretch before a morning run, greet neighbors walking their dogs, or simply watch the neighborhood buzz by while waiting for your ride-share (which often appears comme par magie within 3–5 minutes). From time to time, you may also see your hosts and their friends enjoying this space—mais oui, you’re always invited to savor it too.

First Floor Front Entry Door & Hallway The main front entry and hallway are shared areas, part of the rhythm of life at Maison Winona. You may cross paths with us or our personal guests from time to time—day or night. We do our best to keep things quiet and courteous, and we’re grateful when guests do the same. Merci beaucoup!

Back Entry Door & Stairwell To access the back door, Airbnb guests may stroll down the driveway and through the backyard—your own little detour en route to comfort. This entrance is available to you at any time. Just a heads-up: our two resident cats have claimed the stairwell as part of their personal promenade, so don’t be surprised if one of them offers a curious greeting along the way. They’re charming, opinionated, and consider themselves part of the welcome committee.

Backyard The backyard is a private area reserved for the host and our personal guests. As you pass through to access the back entrance, you may spot us enjoying a meal, chatting with friends, or tinkering with the grill.

We’d love to invite you to join us—but alas, City of Chicago regulations prohibit hosts from sharing food or alcohol with Airbnb guests (quel dommage!). We kindly ask for privacy during these moments and appreciate your understanding.

The grill is for our personal use and not available to guests.

Please note: the backyard is visible from the second bedroom closet, back stairwell, and the storage room off the kitchen. When in use, you may hear some gentle hums of life below—think of it as Maison Winona’s background soundtrack.

Driveway The driveway is reserved for the host and our guests. You’re likely to see us coming and going at any time. We kindly ask that Airbnb guests do not park here—any vehicles found in the driveway may be towed, with fees billed to the guest.

Merci beaucoup! Street parking is usually available nearby—please let us know if you’d like recommendations.

Agreement to House Rules Booking a reservation constitutes agreement to comply with these House Rules and the rental agreement between the host and guest. Violations will result in the booking platform being notified, and/or the local authorities being notified as applicable. We will exercise our right to terminate the booking, and the guest will not receive a refund. Violations will result in guest liability for any associated damages, fees, legal fees, costs, or expenses.

Menu of Optional Add-Ons:

Optional Early Check-in/Late Arrival at 75% of the average daily rate of your reservation. (when available and with prior host approval.) Contact us if you would like to book and early Check-in or Late Arrival at this rate.

Lost Item Return:

• Optional Return Domestic Ship Lost Item(s) Fee: $150/ per item (restrictions apply - see above Forgotten Items policy)