Our most important rule - Is that you must have a wonderful stay at our properties! - please let us know of anything you need to improve your stay, or improve the property.

There are strictly no parties or events allowed. We monitor the property with motion and noise sensors, along with cameras on the front door where possible. We reserve the right to use security services to attend and break up any parties, switch of electricity, and eject all guests, with the costs charged from your deposit method if required.

We have a Google Nest external camera, which covers the front door steps, and street outside of the house externally only. We also have a Minut noise sensor, which provides us a record of the level of noise, movement and humidity within the property (but does not record actual sound). If you wish for further information on records of either, or wish for either device to be switched off, this can be done on request.

We have some requirements for booking our properties. To protect against identity theft, and understand who is staying at the property. We must be sent the following prior to the booking.

• You must be fully verified on air bnb
• Job title of lead booker confirmed
• LinkedIn profile or proof of work provided for lead booker (i.e photocard ID matching name of booking)
• A copy of passport or driving license sent to us directly (Can be done via Air bnb chat)

Without all of these things, the booking may be cancelled. We also verify bookings on the day when our host checks you in. It is a criminal offence to provide false or misleading information to gain access to a property, and we report incidences of fraud to local police.

We reserve the right to cancel reservations from local bookers, unless the reason for stay is valid.

No smoking is allowed. Removal of smoke smell from rooms, will cost £100 per room to rectify.

Decorations should not be put up with prior consent. Stickers on walls which remove paint, or leave marks can require the entire wall to be repainted, which will be charged to you as the guest.

Please remove shoes where possible when inside the property. Marks on the carpets from shoes can be charged at a rate of £100 to hire a carpet cleaner.

No pets are allowed unless specified in booking or air bnb chat. An extra pet fee of £50 may be levied to pay for the extra cleaning requirement.

No unregistered guests are allowed to attend the property at any time without prior consent via the Air bnb chat. Extra guests over those stated in the booking, will be charged at standard rates of £50 per person, per night. If guests are found with extra guests, then we reserve the right to cancel the booking with immediate effect and without refund.

Please do not use the white linens / towels to remove make-up, and be cautious of sleeping on our white linens with make-up on, stained linens will be recharged to the client.

Please respect the noise curfew. Any noise after 10pm may disturb neighbours sleeping and is not acceptable, any loud noise that may disturb the general ambiance of the area and neighbours is also not acceptable. Speakers and amplified music are not allowed at any point (Including portable speakers) We reserve the right to cancel bookings with immediate affect if these rules are broken.

Please respect the stated check-in and check-out times. Late check out incurs an automatic £50 fee. Check our later than 1 hour, which affects the next guest will incur a charge equal to the base rate of the date affected.

Please take extra care of your keys. Lost keys incur a replacement fee, which may include replacement of the lock mechanism.

Please take care of the furnishings. You will be liable to pay for damages that exceed the security deposit.

If you require extra towels or linens, then please let us know on the Air bnb chat. Please take care if taking anything from our cupboards, as time re-stacking our linens can be recharged to you.

Please don’t rearrange the furniture. Extra time in rearranging the property to its initial condition can be recharged at a rate of £50 per hour to pay for additional workmen.

Please do your dishes and put things in bin bags at the end of your stay. Leave the house, as you would wish it to be found by the next guest!

Please take the trash out before you leave.

No illegal substances are allowed on the premises at any time.

Let us know of anything that has happened at the house, any breakages, any suggested improvements, any additional cleaning products needed. Your feedback is really important to us. And will help us ensure you and future guests have a great stay.