Thank you for choosing to rent your vacation rental through Premium Vacations. We hope you enjoy your stay with us! following information enclosed is provided to help you prepare for your vacation.

By booking a reservation with Premium Vacations, you agree to all policies, terms, and conditions below.

UPON BOOKING A VACATION RENTAL WITH PREMIUM VACATIONS OUR RESERVATION AGENTS WILL REQUEST FOR AN EMAIL, to send you the invite to our Kigo Guest Portal that includes IMPORTANT information about your stay and the property manual. To be able to see the check in instructions and door code please make sure to provide us prior to arrival with the require information sent by email. Which includes the screening information, main renter ID, and must sign this rental agreement.

The door code will be visible latest 30 minutes prior to your check-in. Your Door Code will not be visible unless you sign the Rental Agreement form and provide with screening information and ID.

Once we have received and processed the rental agreement form, completed the screening information, and provided with the ID your reservation will be confirmed.

Summary of General Rental Policies
A. The property shall not be used by more than the number of adults and children listed in your reservation.
B. All guests shall abide by Premium Vacations good neighbor policy and shall not engage in illegal activity. Quiet hours are from 10 p.m. to 8 a.m.
C. Pets are not permitted unless specifically noted in your reservation. D. Renter must be at least 21 years of age (or the specified minimum age required to rent the property, if different). Guests under the minimum age must be accompanied by a parent or legal guardian.
E. No smoking is permitted anywhere on the premises.
F. Renter is liable for any damage beyond normal wear and tear to the property and agrees to accept charges to the card on file should damage occur during occupancy.
G. Cancellation Policy: Rental payments are fully refundable up until 30 days prior to the reservation.

VACATION RENTAL AGREEMENT
This Vacation Rental Agreement (“Agreement”) is for rental of the vacation rental property specified in a confirmed reservation (the “Property”). This Agreement is between: (1) Premium Vacations (“Premium Vacations,” “we,” or “us”), acting for itself and for the owner of the Property (“Owner”), and (2) the person who is the responsible renter of the Property (collectively “Renter” or “you”).

By booking your rental of the Property with Premium Vacations, you acknowledge that you have read and understand, and agree to be bound by, all terms, conditions, and policies in this Agreement, including any Unspecific Terms (collectively, the “Terms”).

Unspecific Terms
Certain jurisdictions, resorts, and specific homes require renters to agree to additional terms and conditions (“Unspecific Terms”). We will inform you during the reservation process of any Unspecific Terms that apply to rental of the Property. If any provision of Unspecific Terms differs from the Terms in this Agreement, the provision of the Unspecific Terms will control. Channel Terms If you are booking through a third-party marketing channel, your booking may be subject to that channel’s own terms and conditions (“Channel Terms”). If any provision of applicable Channel Terms differs from the Terms in this Agreement, the provision of the Channel Terms will control.

RENTAL POLICIES AND GENERAL TERMS

A. Minimum Age. The “Minimum Age” to rent the Property is the age specified. Minimum Age is 21 years of age (or the minimum age required by law in the jurisdiction where the Property is located, if different). You agree to provide us with proof of age upon request. A parent or legal guardian must accompany all guests who are under the Minimum Age for the entire duration of the rental.

B. Responsible Renter. As the Renter, you agree to be an occupant of the Property for the entire duration of the rental. All other occupants will be family members, friends, other responsible adults over the Minimum Age, or accompanied by a parent or legal guardian. You agree to be solely responsible for your actions and the actions of all family members, guests, and invitees (collectively, “Occupants”) present at the Property at any time during your stay, and to ensure that all Occupants understand and comply with the Terms.

C. Good Neighbor Policy. Because the Property is a privately owned home, all Occupants must comply with this good neighbor policy. Please treat the Property with the same care you would use with your own residence and leave it in the same condition it was in when you arrived. To prevent theft of or damage to furnishings or your personal property, you agree to close and lock doors and windows when you are not present at the Property and upon check-out. You and other Occupants agree to conduct yourselves throughout your stay in a manner that is respectful of and not disruptive to neighbors, traffic flow, or the community and that will not prompt complaints to Premium Vacations from police, neighbors, or neighborhood or homeowner associations. Noise audible outside the Property is prohibited between 10 p.m. and 8 a.m. You and other Occupants agree to abide by all applicable parking restrictions and limitations.

D. Maximum Occupancy. The number of people present at the Property may not exceed the maximum posted occupancy unless we have given you advance written permission to hold an event at the Property, in which case the number of people present at the Property may not exceed the maximum number of people authorized by Premium Vacations.

E. No Smoking. No smoking is permitted at the Property at any time.

F. No Permanent Residence. You agree that your use of the Property is on a temporary and transient basis only; that you may not use the Property as a permanent residence; and that your permanent residence is and will remain elsewhere than at the Property.

G. Animals. No animals or pets of any kind are permitted at the Property except as specifically authorized in your reservation. If any untheorized pet is found, you can be fine.

H. Criminal Activity/Illegal Substances Prohibited. Guests shall use the property for legal purposes only and other use, such as but not limited to, illegal drug use, abuse of any person, harboring fugitives, etc.; shall cause termination of this agreement with no refund of rents or deposits.

J. Payment Terms; Fraud. If you are paying by credit card you represent that you are the account holder or an authorized user of the account. If for any reason, Premium Vacations believes your payment may be refused by the card processor, Premium Vacations may ask you for a different form of payment. Upon Premium Vacations request, you will immediately provide another form of payment and adequate proof that you are the account holder, or an authorized user of the account used for payment (such as a government-issued ID that matches the name on the account). Premium Vacations may cancel your reservation or remove you and all Occupants from the Property immediately if you fail to provide a form of payment that can be validated by Premium Vacations. We may share your credit card information and other information about you with law enforcement if we suspect fraud.

K. Consequences of Breach; Charges for Damage. Any failure by you or any other Occupants to comply with any of the terms, conditions, or policies above is a breach of this Agreement and may result in a forfeiture of your rights to rent the Property, up to and including immediate removal from the Property without refund and with or without the assistance of law enforcement.

Premium Vacations may terminate this Agreement for breach, and if you are notified of such termination you agree to leave the Property immediately. In addition, you are responsible for, and you authorize us to bill your credit card on file for the full amount of: (1) any damage beyond normal wear and tear or loss that occurs at the Property during your stay; (2) a charge for violations of the pet policy, including for bringing more pets or different types of pets than specifically authorized; (3) an additional cleaning fee for not leaving the property in a good acceptable cleaning condition upon check out.

ADDITIONAL TERMS AND CONDITIONS

L. Cancellation Policy; No Shows. Rental payments are fully refundable for cancellations received 30 or more days before the first night of your reservation. No full or partial refunds will be granted for no-shows or if you cancel less than 30 days before the first night of your reservation, arrive after the first night of your reservation, or depart before the last night of your reservation. Except as expressly provided in this Agreement, no refunds or compensation will be given and Premium Vacations shall not be liable to you for failure to make the property available for occupancy if the property is unavailable or becomes partially or wholly unusable for any reason outside Premium Vacations control, including but not limited to adverse weather conditions, natural disasters, mechanical failures, evacuation orders or other acts of government agencies, or utility outages.

N. Early Check-In/Late Check-Out. Early check-in or late check-out may be available. If you do not vacate by check-out time (or late check-out time as agreed by Premium Vacations), you authorize us to bill your credit card on file for a late departure fee of up to one night’s rental and we may remove all Occupants and their personal property from the Property.

O. Maintenance or Housekeeping Issues; Property Conditions. The Property is provided as is, and we are not responsible for the inoperability or unavailability of any amenities. You agree to contact Premium Vacations, using the contact information provided in your confirmation email, as soon as you notice any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. You further agree to give Premium Vacations a reasonable amount of time to respond to your report and to cooperate with Premium Vacations efforts to address the concern or provide a remedy. We will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. We may enter the Property at your invitation to remedy any problem you report, at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that we reasonably deem an emergency that threatens persons or property. You acknowledge that if the Property has access to amenities that are shared with other properties, such as a shared pool, hot tub, parking lot, or fitness center, that the availability and condition of those amenities is outside Premium Vacations control.

R. Indemnity. You agree to hold harmless and indemnify Premium Vacations and Owner, and their respective affiliates, for and from all claims for property damage, personal injury, illness or disease, or monetary loss resulting from your actions or omissions, and the actions or omissions of other Occupants, during or relating to your stay.

S. Substitution of Property. On rare occasions, due to ownership changes, properties being removed from rental use, or a need for extensive repairs or maintenance, the Property may not be available for rental on the dates of your reservation. In this unlikely event, Premium Vacations reserves the right to substitute a comparable property. If comparable accommodations are not available, you will have the option of (1) selecting from other available properties (in which case you are responsible for, or will receive the benefit of, any difference in cost) or (2) receiving a complete refund of your reservation payment. In the event of a substitution of rental properties, all Terms in this Agreement, plus any Unspecific Terms specific to the substituted property, shall apply to your stay in the substituted property.