PANORAMA BLISS CABIN RULES AND RENTAL AGREEMENT:

We advise all guests to read the cabin rules and rental agreement below in entirety prior to booking. Upon booking their stay at Panorama Bliss, the guest making the booking will be required to digitally sign a copy of the renter's agreement on behalf of the group staying at the property. No refunds will be issued on account of not understanding, accepting and / or signing the rental agreement once the cancelation window has expired.

Reviewing, understanding and adhering to the house rules and rental agreement by everyone in the guests party is the responsibility of the guest making the booking. If you have any questions, we suggest reaching out prior to booking.

Kindly remember that you're staying in a cabin, not a hotel. Please treat our cabin with respect. If any problems arise, we will do our best to take action ASAP.

PANORAMA BLISS RULES:

★ BOOKING ★

• Must be 25+ to book and a member of the group staying at the property
• All guests must be 25+ (children with parents are always welcome)
• 16 Human Max
• NO Smoking
• Upon booking, the guest booking the property will receive a link to a secure form containing the rental agreement, ID upload and ask for names / ages. We require the Guest to review / sign the rental agreement, upload front and back of their (i.e, the Guest making the booking) Govt. issued ID (State ID, Driver's license, Passport), and provide names / ages of all persons in their party NO LATER THAN 24 HOURS from when the booking is made. Your booking isn't confirmed until these steps completed, and failure to complete within 24 hours will result in auto-canceling the booking. No exceptions. We request all guests to complete these steps as soon as possible.
• Guest must provide the host the names and ages of everyone in their group that will be staying at the property at any time during the booking. This information will be requested as part of the Rental Agreement that the Guest will receive upon booking.
• Guest must provide a credit card for a security deposit hold, if we don't already have one, via the rental agreement. This information will be requested as part of the Rental Agreement that the Guest will receive upon booking. Read the next section "Security Deposit" for more details.
• Guests must provide the host a front and back copy of Govt. issued ID (State ID, Driver's license, Passport) prior to checking in. Only clear and legible copies will be accepted. This information will be requested as part of the Rental Agreement that the Guest will receive upon booking.
• Guests will not be able to check-in until the required details above are provided, and no refunds will be issued.

★ SECURITY DEPOSIT ★

• As part of confirming your booking, we will "hold" a refundable security deposit of $1000 on a credit card on file, 2 days before the start of your booking (in certain special cases, the amount may change with the Guest's agreement).
• The security deposit may be used to cover property damage, excessive cleaning, missing items, smoking remediation, unauthorized guests, unauthorized parties or events, quiet-hour violations, camera tampering, unauthorized pets, inspection costs arising from rule violations, and any other violations of this Rental Agreement, together with any associated administrative, enforcement, security, remediation, repair, replacement, cleaning, neighbor-relations, inspection costs or lost-revenue costs.
• Guest acknowledges that certain material violations of this Rental Agreement may result in forfeiture of up to and including the entire security deposit, even if physical property damage is not present.
• Most of our guests receive their entire security deposit back after their booking. However, in cases where there is damage or a deduction, we will let you know the amount we will be deducting from your security deposit with an explanation for the amount and associated supporting documentation (photos and other documentation).
• If no damages are reported, the hold will be released 3 days after your check-out date.
• We recommend using a credit card and NOT a debit card, as typically release holds from debit cards take longer. In certain cases, your bank may take additional time to release the hold after it has been released from our end. This is to be expected, and the best course of action if that happens is to contact your bank to expedite the hold release or patiently wait.
• As part of signing the rental agreement, you will need to provide your credit card details via a secure form if we don't already have one on file, that will be used for the security deposit hold.

★ CHECK-IN/CHECK OUT ★

• Keyless check-in. The front door is equipped with an electronic keypad. The door code will be shared as part of the check-in instructions
• Check-in any time after 4pm
• Check-out any time before 10am
• Your door code will be active from 4pm on check-in day to 10am on check-out day.

★ NOISE AND QUIET HOURS ★ Quiet hours are enforced from 10:00 PM to 8:00 AM. Guest understands and agrees that they, and all members of their rental party, will respect neighboring properties, including driving slowly on the road to the property and not creating any noise (including music) which the neighbors can hear, especially in the evening and during the night. Loud music, amplified sound, disruptive behavior, excessive noise, parties, events, or gatherings that disturb neighbors are strictly prohibited. Violation of this provision may result in immediate termination of the reservation without refund, removal from the property, forfeiture of up to and including the entire security deposit, and assessment of any additional costs incurred by Owner.

★ SMOKING ★ Absolutely NO SMOKING on the premises. You are welcome to smoke 10ft away from the cabin. We kindly ask that you dispose of your cigarette butts in the trash. Smoking inside the cabin constitutes a material violation of this Rental Agreement and may result in immediate removal from the property without refund and forfeiture of up to and including the entire security deposit, in addition to any remediation, cleaning, or damage costs incurred.

★ PRIVATE PARKING ★

• 3 vehicles maximum. Main driveway accommodates two vehicles comfortably. Downstairs deck can accommodate one, but please make sure you don't pull in all the way until the house downstairs as you will run over the outdoor games there, and damage your car, the game equipment or both.

★ INDOOR POOL ★

• The pool is cleaned every Thursday at 11am by a service professional who will enter your cabin. In most cases, cleaning should not take more than 15 minutes. We ask guests not to use the pool while it's being cleaned.
• The pool is also chlorinated. An automatic pool pump treats and filters the water to keep it hygienic and safe for use by guests at all times.
• No food, alcohol or glass is allowed in the pool.
• Do not use the pool if you have consumed alcohol recently and your ability to stay safe in the pool might be impaired.
• No children under the age of 18 permitted in the pool at any time without adult supervision. When using the pool, remember there is a certain health risk associated. USE AT YOUR OWN RISK.
• The pool area can be accessed through a door (w/ access code) in the main foyer. There is a second entrance through sliding doors that can be accessed through the upper deck. Guests are requested to keep all doors locked when not in use to prevent unsupervised entry by minors and anyone else in their party who requires supervision.
• Reviewing and adhering to the Safety Precautions sign posted next to the hot tub is the guests' responsibility.
• No diving, somersaulting, cannonballing or jumping of any kind in the pool at any time.
• Our pool staff maintains the pool at a comfortable temperature. We are unable to change the temperature upon a guest's request.

★ HOT TUB ★

• Hot tub is cleaned prior to your arrival.
• No food, alcohol or glass is allowed in the hot tub.
• Do not use the hot tub if you have consumed alcohol or if you are pregnant.
• No children under the age of 18 permitted in the hot tub at any time without adult supervision.
• When using the hot tub, remember there is a certain health risk associated. USE AT YOUR OWN RISK.
• Our housekeepers drain, sanitize, refill, and replenish chemicals in all tubs prior to your arrival; therefore, it may not reach a comfortable temperature for use the first night of your stay.
• Hot tub is for enjoyment only. Do NOT place any products in it (soap, shampoo, bath oil, bath bombs, etc.) because they could damage the hot tub.
• Reviewing and adhering to the Safety Precautions sign posted next to the hot tub is the guests' responsibility.
• No jumping, standing or sitting on a hot tub cover. Any damages to the cover will incur a damage fee equal to cost of replacing with a new one. Hot tub covers are for insulation purposes and are not designed to support a person or persons.
• Remember to leave the hot tub on when not in use so the hot tub will stay nice and warm.
• NOTE: the hot tub is NOT a swimming pool. DO NOT turn the heat down or shut the power to the hot tub off and use as pool for your kids to play in. If this is done, bacteria will grow rapidly and can cause illness or other skin irritations. The cost to sanitize after bacteria becomes present is $500.00. This will be charged to the guest. The heat setting must remain between 99 and 102 degrees. Hot tub chemicals will not work below a certain temperature.

★ PLUMBING AND SEPTIC SYSTEM ★ The septic system is very effective; however, it will clog if improper material is flushed. DO NOT FLUSH anything other than toilet paper. No feminine products should be flushed at any time. Please use only the toilet tissue that is provided. If there is a clog in the system, Guest will be charged damages accordingly.

★ PROPERTY DAMAGE AND ABUSE POLICY ★ Guest acknowledges and understands that he/she is financially responsible for any and all property damage that may occur during the stated rental period which can reasonably be attributed to the rental party's negligence or abuse.

★ OUTDOOR FIRE PIT ★ There is an outdoor fire pit outside for your enjoyment. We prefer you don't roast marshmallows on it, but if you must please be careful that it doesn't drip, as the drip clogs the fire rings. Do not place anything else to burn on top.

★ FIREPLACES ★ There are two fireplaces located in the cabin. Both fireplaces are for aesthetic purposes only, and should not be used. The gas firepit outside in the upper deck should be used if guests wish to convene together around a fire. For inside the cabin, guests may use the thermostat to set it to a comfortable temperature.

★ SECURITY ★ Security cameras are located outside at all entrances into the cabin for your security. NO cameras inside the property. Tampering with, disabling, obstructing, covering, disconnecting, or otherwise interfering with security cameras or safety devices constitutes a material violation of this Rental Agreement. If you touch or tamper with the camera, you will be asked to leave the property immediately, and may forfeit all or a portion of the security deposit.

★ WILDLIFE ★ You are likely to encounter wildlife (deer, bears, racoons, snakes, birds and bugs of various types, including wasps, bees and/or hornets, etc). We ask that if you do see wildlife, please admire these creatures from a safe distance and please DO NOT FEED THE WILDLIFE. We want to preserve the wildlife in its natural state and try not to humanize the animals for their safety as well as yours.

★ EATING IN THE OUTSIDE AREAS ★ You are welcome to enjoy your meals al fresco on our deck patio, gazebo or other outdoor areas. But please do not leave food outside when you are done, including the grill. Open food attracts animals, especially bears, and they can be destructive and dangerous. Please do not attract them. This is for your own safety.

★ LOCKING ALL ACCESS DOORS ★ Plese keep patio and outdoor access doors closed and locked especially at night, when you are not at the property or when you check-out to prevent break-ins and wildlife from entering (bears can open doors if they are not unlocked). This is for your and the property's safety.

★ FIRES ★ Absolutely NO FIRES inside or out. Unauthorized fires (including candles) will be charged $500 plus damages.

★ WEIGHT RESTRICTION ON BUNK BEDS ★ There are two queen-over-queen bunk beds at the cabin. While these can be used by children or adults, there is a weight restriction of 350lbs total on the upper bunk, and 450lb on the lower bunk. Please do not exceed these limits.

★ PETS ★ Pets (dogs only) allowed, but we ask guests agree to the following pet rules.

• Up to 2 potty trained dogs only
• $200 pet fee or $231 if booking through Airbnb, for up to 2 pets
• Pets not allowed in pool or hot tub
• Pets must be in a crate if left alone
• Pets are not allowed on the beds; please bring a crate for them to sleep in
• Please bring a blanket for your dogs when sitting on the couch to limit allergies for future guests.
• The towels are for humans only. Please bring towels for your pets to limit allergies for future guests
• Please report any accidents to ensure they are cleaned up properly. This will discourage future guests' dogs to relieve themselves there.
• For their own safety, dogs should be on a leash when outside to limit interaction with bears.
• Please pick up all waste when you let your pet out for relief
• Damages caused by the pets will be passed on to the guests
• Undisclosed pets constitute a material violation of this Rental Agreement. Undisclosed pets will be charged a penalty of $500 per pet and may result in removal from the property and forfeiture of up to and including the entire security deposit.

★ FIRE ARMS, WEAPONS, FIREWORKS ★ No Firearms - No Fireworks - No ATVs

★ CRITTERS ★ We are serviced regularly by pest control but please keep in mind we are located in the mountains near a National Park. It is impossible and unreasonable to think there will be no encounters with critters. You will likely see and hear critters.

★ REFUNDS ★ Absolutely NO refunds or discounts due to weather, natural disasters, or any other situations beyond our control. We recommend that you purchase TRAVEL insurance to protect your trip.

========================================== #2 RENTAL AGREEMENT

PANORAMA BLISS CABIN RENTAL AGREEMENT

This Renter Agreement ("Agreement") is made and effective ("Agreement Date") between Owners of "Panorama Bliss" and ("Guest") regarding the property known as ("Rental Property").

This Agreement applies to the Guest's stay at Rental Property from CHECK IN DATE to CHECK OUT DATE but also applies to any other dates which may be included if the reservation is changed.

We advise all guests to read the rental agreement below in entirety prior to signing. Review, understanding and adherence to the terms stated in this agreement by everyone in the guests party is the responsibility of the guest making the booking. If you have any questions, we suggest reaching out prior to signing. No refunds will be issued on account of not understanding, accepting and / or signing the rental agreement terms once the cancelation window has expired.

Kindly remember that you're staying in a cabin, not a hotel. Please treat our cabin with respect. If any problems arise, we will do our best to take action ASAP.

For good and valuable consideration, the sufficiency of which is acknowledged, the parties hereby agree as follows:

1. Property. The property is furnished and includes household appliances, furnishings, decorations, artwork, linens, towels, kitchenware, audio/video equipment and personal property.

2. Rental Party/Maximum Occupancy: The rental party shall be limited to the number listed on the rental reservation. The maximum number of guests is limited to 16 persons for Panorama Bliss, unless a specific written exemption has been made by the Owner. At all times during said rental period, Guests agree to have no more than the allowed number of guests for occupancy, (including children). If more than the stated number of guests are found to be occupying the unit, without prior written permission, Owner has the right to terminate this contract and Guest will forfeit all monies paid, including rent, cleaning, and deposits.

3. Term of the Lease. The rental period begins at 4pm on the dates in the reservation and will end at 10am, on the check out date. Check in time is 4pm and check out time is 10am.

4. Rental Rules: Guest agrees to abide by the Rental Rules attached as Addendum A at all times while at the property and shall cause all members of the rental party and anyone else Guest permits on the property to abide by the following rules at all times while at the property. Should Guest violate these rules, Owner reserves the right to cancel this rental immediately with no refund due to Guest.

5. Noise: Guest understands and agrees that they, and all members of their rental party, will respect neighboring properties and comply with quiet hours from 10:00 PM to 8:00 AM, including driving slowly on the road to the property and not creating any noise (including music) which the neighbors can hear, especially in the evening and during the night. Loud music, amplified sound, disruptive behavior, excessive noise, parties, events, or gatherings that disturb neighbors are strictly prohibited. Violation of this provision may result in immediate termination of the reservation without refund, removal from the property, forfeiture of up to and including the entire security deposit, and assessment of any additional costs incurred by Owner.

6. Access: Guest shall allow Homeowner access to the property for purposes of repair and inspection. Homeowner shall exercise this right of access in a reasonable manner.

7. Maintenance: Maintenance is not available during your stay unless it's an emergency. If something is broken or breaks during your stay, please report to the host immediately.

8. Moving Furniture: Please do not move, rearrange, or remove furniture, fixtures, decorative items, or any other items in the room. Everything inside the room belongs to the room. All costs associated with replacing any missing or damaged items will be the financial responsibility of the guest.

9. Housekeeping: There is no daily housekeeping or regular trash service. While linens and bath towels are included in the unit, daily maid service is not included in the rental rate. We do not permit towels or linens to be taken from the units. Before you leave, we ask that the items below be completed to help our housekeeper quickly prepare for the next guest.

10. Load all used dishes into the dishwasher and run it on the normal cycle.

11. Place used towels and washcloths on the bathroom floor.

12. Do not wash towels prior to departure.

13. Leave sheets and comforters on the beds (do not strip the beds)

14. Leave any unused food in the refrigerator. The cleaning staff will dispose it off. That keeps wildlife from getting into the trash.

15. Dispose of all trash in the bear-proof trash cans located outside.

16. Empty the outdoor grill of any food or trash and make sure is turned off when you leave. Do not dispose of hot ashes, fire logs or coals from your grill or fireplace in the trash cans.

17. Turn off all lights, TVs and the electric stove.

18. Set the temperature on thermostats to 68F and ensure the mini-split unit in the theater and the a/c unit in the downstairs bedroom are turned off.

19. Return any rearranged furniture to its original location, including on the patio deck.

20. Ensure the hot tub cover has been placed securely back on the hot tub.

21. Make sure you are not leaving your personal belongings before you leave. We do not have the staff to facilitate returns of personal items.

22. Lock all doors (including sliding doors) and all windows upon departure. Leave the pool room window behind the hot tub open for ventilation, please. It is typically always open unless someone closes it.

23. Guest Communication: Guests agree to communicate any issues, concerns, maintenance requests, cleanliness concerns, pest concerns, amenity concerns, or other problems directly to the Host through the booking platform messaging system as soon as reasonably possible so that the Host has an opportunity to investigate and address the issue during the stay.

24. Complaints, Inspections & Refunds: If Guest experiences any issue during the stay, including but not limited to cleanliness concerns, pests, maintenance issues, amenities, utilities, or other concerns, Guest agrees to notify Owner promptly through the booking platform messaging system and provide Owner a reasonable opportunity to investigate and address the issue.

Owner may inspect, or arrange for inspection of, any reported issue before determining whether any refund, credit, compensation, relocation, or other remedy is appropriate. Except in the case of a genuine health or safety emergency requiring immediate action, no refund, credit, compensation, relocation, reservation cancellation, or other remedy shall be owed, promised, approved, or issued until the reported issue has been investigated.

Guest agrees to provide reasonable access to the property for inspection and to provide any photos, videos, or other information reasonably requested by Owner. To the extent practical, Guest agrees not to disturb, alter, clean, remove, or otherwise interfere with the reported condition before inspection.

If Guest chooses to leave the property before an inspection is completed, Guest may do so; however, departure shall not entitle Guest to an automatic partial or full refund. Any refund, credit, compensation, or other remedy, if applicable, will be determined after investigation of the reported issue and based on the findings.

Guest acknowledges that inspection findings may differ from Guest's observations, and any determination regarding refunds or compensation shall be based on the findings of the inspection and other available evidence.

Owner will review all complaints in good faith and determine any appropriate remedy based on the facts, inspection results, supporting evidence, and circumstances of the reported issue.

12. Rental Rate and Fees: The rental rate shall be as stated on the booking platform.

13. Security Deposit: Guest shall provide a security deposit per the terms of the booking platform. The security deposit may be used to cover property damage, excessive cleaning, missing items, smoking remediation, unauthorized guests, unauthorized parties or events, quiet-hour violations, camera tampering, unauthorized pets, inspection costs arising from rule violations, and any other violations of this Rental Agreement, together with any associated administrative, enforcement, security, remediation, repair, replacement, cleaning, neighbor-relations, inspection costs or lost-revenue costs.

Guest acknowledges that certain material violations of this Rental Agreement may result in forfeiture of up to and including the entire security deposit, even if physical property damage is not present. Said security deposit shall be returned to Guest after departure, less any deductions. In addition, should damages, costs, or losses exceed the security deposit amount, Guest hereby assumes all liability for reimbursement to the Owner within 5 (five) business days of receipt of invoice from Owner.

14. Condition of Property: Guest shall return the premises in the same condition as received. As a part of the rental agreement, Guest will pay a cleaning fee as disclosed on the booking platform which includes normal "turn" cleaning. Guest agrees they will be responsible for excessive additional cleaning if needed, and hereby agrees to have excessive cleaning deducted from their security deposit, at Owner's sole discretion. Guest also agrees to leave the property in good condition with all items, furniture, etc in the same place as where they found them upon move in.

15. Cancellation Policy: Guests are advised that cancellation policy shall be enforced as described on the booking platform.

16. No Assignment or Subletting: This Agreement shall not be assigned, nor the premises sublet without the prior written consent of the Owner. Guest acknowledges that they will personally occupy the property for the entire lease or rental period and will not sublet any portion of the property. Violation of these terms shall give Owner the right to immediately evict Guest and terminate this Agreement, and Guest will forfeit any right of return of any monies paid to date including any security deposit.

17. Imperfect Listing Disclosure: This listing is a vacation home we share with others when we are not using it. We are not a 5-star hotel facility, and we are not perfect. From time to time, mistakes and nature happen. We are located in the Smoky Mountains, where there is wind, storms, snow, ice, insects and wild animals. Dust and dirt on the deck and porch are inevitable, and dust on surface areas of the interior of this listing is also inevitable, as our guests frequently open the doors to enjoy the view and breeze from the balcony. Insects and bugs may also enter from both the outside or from the public hallway of the building from time to time, which may be out of our control. While our cabin is beautiful, it is not brand new. Many guests have enjoyed this cabin over the years, and there may be scratches, blemishes, or discolorations on the furnishings and fixtures throughout the space. While our housekeepers always strive to do their best, we are all human and unfortunately, imperfect. From time to time, you may find a price tag under the table, a hairband behind the cabinet, hair on the floor, or a piece of trash that we accidentally missed, etc. Please do not book our unit if these types of mishaps and discoveries will make your stay any lesser than a 5-star experience. Upon checking into our cabin, please advise us of any and all conditions of the room that are below your expectations via platform messages, within 1 hour of checking in (even if it's late at night), to give us the opportunity to fix the issue as soon as we can. Unless we receive a message detailing any issues within 1 hour of your check-in, it is agreed that you acknowledge the room is to your satisfaction upon check-in.

Guest agrees to provide Owner a reasonable opportunity to investigate and remedy any reported issue before seeking a refund, credit, or other compensation.

18. Indemnification: Guest agrees to indemnify Owner and Owner's Agent and save Owner and Owner's Agent from and against any and all claims, actions, damages, liabilities and expenses, including reasonable attorney's fees in connection with the loss of life, personal injury, illness, and/or damage to the property arising from or out of any occurrence in, upon, or about the premises, occasioned by an act or omission by Owner, Owner's Agent, Guest or other occupants.

OWNER and OWNER'S AGENT SHALL HAVE NO LIABILITY FOR DAMAGES OR INJURY to Guest or Guests: It is expressly understood and agreed that Owner and Owner's Agent will not be liable for any damages or injury to Guest or other occupants and their property from whatever cause arising from the occupancy of said premises, both inside and outside of the house, whether on the property or elsewhere.

THE SUPERVISION AND SAFETY OF ALL CHILDREN ARE THE DIRECT RESPONSIBILITY OF GUEST OR PARENTS, OR CARETAKERS OF ANY CHILDREN ON THE PREMISES, including but not limited to decks, indoor pool, hot tub, stairs and any and all other activities on the premises.

Guest specifically accepts ALL liability for use of indoor pool and hot tub on the property and understands that Owner and Owner's Agent shall have no liability from any accidents, injuries, or death that may result from the proper or improper use of said indoor pool and / or hot tub. Guest accepts said liability by voluntary use of said pool and / or hot tub.

19. Entire Agreement: This document and any attached addenda constitute the entire agreement between the parties. No oral statements shall be binding. This Agreement may only be amended by a written document duly executed by all parties. It is the intention of the parties that if any portion of this Agreement is invalid for any reason, such invalidity shall not void the remainder of the Rental Agreement.

20. GUEST ACKNOWLEDGES THAT THEY HAVE REVIEWED AND UNDERSTAND THE TERMS OF THIS AGREEMENT and the Rules and Regulations attached, and agree to be bound by them.

21. Guest and Owner acknowledge that this document is available for review on the booking platform and is implied that this Agreement is legally binding acceptance of all terms and conditions, the same as if Guest had actually executed the Agreement in person.

ADDENDUM A RENTAL RULES

By making a reservation at Panorama Bliss Cabin, Guest agrees that Guest and Guest's party will abide by these Rules and Regulations, as well as any other Rules and Regulations posted in the Guidebook or on the property.

1. The Guest understands and agrees that the Owner and/or Owner's Agent of Panorama Bliss Cabin are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. Guest specifically indemnifies and holds the Owner and Owner's Agent harmless from any liability. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise. If all guests on this reservation do not personally sign this waiver of liability, then the primary renter accepts liability for all guests and hereby waives any Owner or Owner Agent liability on their behalf.

2. Owners have locked closets for their personal possessions and extras for the rental. These closets are private and are not to be opened by tenants or guests under any circumstances.

3. Owner and/or Owner's Agent are not responsible for the loss of personal belongings or valuables of the guest. There is a $40 charge plus shipping to return any forgotten items.

4. Access to the property will be available at 4pm, the starting day of your rental. Guests will be given a code for the keypad on the door, for private access to the cabin. The code will be provided to you via check-in instructions.

5. People other than those in the Guest party set forth in the Rental Agreement may not stay overnight in the property. The property shall not be used for gatherings of any kind for anyone other than registered Guests (i.e. dinner parties, weddings, etc.) without advance express written permission of the Owner.

6. Material Rule Violations: The following are considered material violations of this Rental Agreement:

• Smoking inside the cabin
• Unauthorized guests or exceeding occupancy limits
• Unauthorized parties, events, or gatherings
• Violations of quiet hours (10:00 PM to 8:00 AM)
• Tampering with, disabling, obstructing, covering, disconnecting, or otherwise interfering with security cameras or safety devices
• Providing false or misleading information regarding occupancy, guests, pets, events, or the purpose of the reservation

Guest acknowledges that these violations create substantial risk to the property, neighboring residents, future bookings, and Owner's business operations. In the event of a material violation, Owner reserves the right to immediately terminate the reservation without refund and retain all or a portion of the security deposit to cover resulting damages, remediation, administrative costs, neighbor complaints, additional inspections, security responses, lost revenue, and other costs associated with the violation. Owner may also pursue reimbursement for any damages, costs, losses, remediation expenses, inspection costs, administrative costs, or lost revenue exceeding the security deposit amount.

Evidence of a violation may include, but is not limited to, security camera footage, noise monitoring data, neighbor reports, photographs, videos, communications, admissions by Guest or members of Guest's party, or observations made by Owner, Owner's agents, cleaners, inspectors, maintenance personnel, or other service providers.

Guest agrees that a material violation may result in forfeiture of the entire security deposit, regardless of whether physical property damage is present.

7. Guest promises to keep the property and all furnishings in good order and to leave the property in the same (or better) condition than when it was rented.

8. Guest promises to only use appliances and amenities of the vacation rental for their intended uses.

9. Children: Panorama Bliss cabin is family friendly and welcomes well-behaved children who are respectful of the property. Parents hereby agree to supervise their children both indoors and outdoors, especially in and around the indoor pool, hot tub, and stairs.

10. Fireplaces: The two fireplaces located inside the cabin are for aesthetic purposes only. Guest agrees to not use the fireplaces, or burn wood or any other materials in it.

11. Plumbing: The septic system is very effective; however, it will clog if improper material is flushed. DO NOT FLUSH anything other than toilet paper. No feminine products should be flushed at any time. Please use only the toilet tissue that is provided. If there is a clog in the system, Guest will be charged damages accordingly.

12. Pool: Guest understands that the indoor pool available on the property is for their private use. Guest assumes any and all liability from use of said indoor pool. The indoor pool is to be used at guest's risk. There are no lifeguards on duty. The owners are not responsible if the pool is shut down for repairs.

Guest understands and agrees to the following pool rules:

• The pool area can be accessed through a door (w/ access code) in the main foyer. There is a second entrance through sliding doors that can be accessed through the upper deck. Guests are requested to keep all doors locked when not in use to prevent unsupervised entry by minors and anyone else in their party who requires supervision.
• The pool is cleaned every Thursday at 11am by a service professional who will enter your cabin. In most cases, cleaning should not take more than 15 minutes. We ask guests not to use the pool while it's being cleaned.
• The pool is also chlorinated. An automatic pool pump treats and filters the water to keep it hygienic and safe for use by guests at all times.
• No food, alcohol or glass is allowed in the pool.
• Do not use the pool if you have consumed alcohol recently and your ability to stay safe in the pool might be impaired.
• No children under the age of 18 permitted in the pool at any time without adult supervision.
• Pool is for enjoyment purposes only. Do NOT place any products in it (soap, shampoo, bath oil, bath bombs, etc.) because they could damage the pool. When using the pool, remember there is a certain health risk associated. USE AT YOUR OWN RISK.
• Reviewing and adhering to the Safety Precautions sign posted next to the hot tub is the guests' responsibility.
• No diving, somersaulting, cannonballing or jumping of any kind in the pool at any time. Doing so could cause a serious injury, life altering disability or death.
• Our pool staff maintains the pool at a comfortable temperature. We are unable to change the temperature upon a guest's request.

13. Hot Tub: Guest understands that a hot tub is available on the property for their private use. Guest assumes any and all liability from use of said hot tub. Guest is aware that using the hot tub while drinking alcohol increases the alcoholic effect of the alcohol. Guest will keep the hot tub closed and cover locked when not in use, and will supervise any children when using the hot tub. By using the hot tub, Guest agrees to assume all liability from said use and hereby indemnifies Owner.

Guest understands and agrees to the following hot tub rules:

• Hot tub is cleaned prior to your arrival.
• No food, alcohol or glass is allowed in the hot tub.
• Do not use the hot tub if you have consumed alcohol or if you are pregnant.
• No children under the age of 18 permitted in the hot tub at any time without adult supervision.
• When using the hot tub, remember there is a certain health risk associated. USE AT YOUR OWN RISK.
• Our housekeepers drain, sanitize, refill, and replenish chemicals in all tubs prior to your arrival; therefore, it may not reach a comfortable temperature for use the first night of your stay.
• Hot tub is for enjoyment only. Do NOT place any products in it (soap, shampoo, bath oil, bath bombs, etc.) because they could damage the hot tub.
• Reviewing and adhering to the Safety Precautions sign posted next to the hot tub is the guests' responsibility.
• No jumping, standing or sitting on a hot tub cover. Any damages to the cover will incur a damage fee equal to cost of replacing with a new one. Hot tub covers are for insulation purposes and are not designed to support a person or persons.
• Remember to leave the hot tub on when not in use so the hot tub will stay nice and warm.
• NOTE: the hot tub is NOT a swimming pool. DO NOT turn the heat down or shut the power to the hot tub off and use as a pool for your kids to play in. If this is done, bacteria will grow rapidly and can cause illness or other skin irritations. The cost to sanitize after bacteria becomes present is $500.00. This will be charged to the guest. The heat setting must remain between 99 and 102 degrees. Hot tub chemicals will not work below a certain temperature.

14. Weather: Panorama Bliss cabin is located in a mountain setting. While the road is typically clear and accessible in any vehicle, winter weather is possible during certain months. We love the snow but local roads can be snow covered, curvy and steep. Owner highly recommends four wheel drive and/or chains during winter events, and cannot refund anything due to road conditions or power outages caused by inclement weather. No refunds for weather/natural disasters/power outages/other things that are beyond the owner's control. Travel insurance is recommended.

15. FALSIFIED RESERVATIONS: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in.

16. STORM POLICY/ROAD CONDITIONS: No refunds will be given for storms. If your vacation is during the winter months, please come prepared to drive in snow and/or ice to reach your rental property. We do not refund due to road conditions.

17. WINTER CONDITIONS: Tenants are notified that this home is in a mountain location where winter conditions may apply. Walkways, driveways, sidewalks, stairs, etc. may be slippery due to ice and snow. These areas may be slippery even when they do not appear to be. It is advised that caution be used. Please step carefully on all outdoor surfaces. It is further advised that shoes be removed upon entering the home as wet or icy soles can cause slippery conditions on floors inside the cabin.

18. Pets: Pets allowed, but guests must agree to the following pet rules.

• Up to 2 potty trained dogs allowed
• $200 pet fee for up to 2 pets
• Pets not allowed in pool or hot tub
• Pets must be in a crate if left alone
• Pets are not allowed on the beds; please bring a crate for them to sleep in
• Please bring a blanket for your dogs when sitting on the couch to limit allergies for future guests.
• The towels are for humans only. Please bring towels for your pets to limit allergies for future guests
• Please report any accidents to ensure they are cleaned up properly. This will discourage future guests' dogs to relieve themselves there.
• For their own safety, dogs should be on a leash when outside to limit interaction with bears.
• Please pick up all waste when you let your pet out for relief
• Damages caused by the pets will be passed on to the guests
• Undisclosed pets constitute a material violation of this Rental Agreement. Undisclosed pets will be charged a penalty of $500 per pet and may result in removal from the property and forfeiture of up to and including the entire security deposit.

19. Smoking: Smoking is NOT allowed inside Panorama Bliss. If Guest chooses to smoke outside, all cigarette butts and smoking materials must be properly disposed of, and hot embers or cigarette butts must not be thrown over the deck as it is a fire hazard. Smoking inside the cabin constitutes a material violation of this Rental Agreement and may result in immediate removal from the property without refund and forfeiture of up to and including the entire security deposit, in addition to any remediation, cleaning, or damage costs incurred.

20. Alcoholic Beverages & Drugs: Guest agrees that there will be no illegal activities on the premises, including but not limited to: possession, serving or consumption of alcoholic beverages by anyone under the age of 21; or the possession or use of any illegal drugs by anyone on the premises.

Additionally, Guest accepts full responsibility and liability and hereby indemnifies Owner and/or Owner's agents for anything that happens in reference to Guest and/or Guest's party partaking of any alcoholic beverages or drugs on the property.

21. Fireworks: Although fireworks may be legal in Tennessee, they are not permitted at Panorama Bliss cabin at any time.

22. This cabin is located in a residential community with a mix of rentals and long term residents. Quiet hours are enforced from 10pm to 8am.

By making a reservation at Panorama Bliss cabin Guest agrees that Guest and Guest's party will abide by the full terms above, and as well as any other Rules and Regulations posted on the property.