All renters will be required to sign a guest agreement after booking.

For 1-4 bedroom properties, guest must be at least 18 years of age to book. For 5+ bedroom properties, guest must be at least 25 years of age to book.

Should an event be held at the property that hosts a higher number of guests than the property can sleep, an additional charge of $750 will be imposed.

Should a student organization be interested in booking the property, they must inform the host of their college club. Additionally, at least one guest staying at the property must be 25 years of age or older.

*Community pool access is provided and managed through a third party. Host is not liable for amenity availability, maintenance, downtime, or pool closures under any circumstances.

Rental Agreement Please read your vacation rental agreement carefully before you begin your vacation.

Any monies received by Cabins For You for occupancy of vacation property indicated the acceptance of the terms of our vacation rental agreement in full. All policies are strictly enforced. It is the responsibility of all guests and members of their party to be familiar with all policies pertaining to rental. Vacation Guidelines for YOU Keep in mind that YOU will be vacationing in the Great Smoky Mountains and YOU may encounter steep driveways/roads, snow/icy weather, curious wildlife, and cellular/connection issues. We sincerely strive to provide a wonderful, stress-free vacation during the moments YOU occupy one of our professionally managed properties. Amongst the staff, we often refer to this belief as our “vacation philosophy.” Cabins for YOU Member check-in starts at 3 PM. Non-member check-in starts at 4 PM. All reservations are guaranteed a check-in by 6 PM. Departure (checkout) time is before 10:00 AM. Hot tubs are drained, cleaned and refilled after each stay. Please allow several hours for the water to reach its optimum temperature. Leave the lid on when the unit is not in use. Be a conscious advocate of your temporary vacation home and the time it takes to properly prepare for each new guest. Please report any issues as soon as possible, but no later than 24 hours from your listed arrival time. Be cautious of potential noise ordinances. Excessive noise and foul language should be avoided. We call this approach our “Good Neighbor Policy.” Keep all electronics, appliances, and furniture in working order. We love pets; however, please respect the pet policy of each individually owned property. Please be respectful when choosing to smoke while on vacation. All of our properties prohibit smoking inside of the cabin.
Please follow and observe all applicable Tennessee state laws during your vacation. As time may present, we humbly ask that YOU observe our basic departure requirements as YOU prepare to leave our wonderful community. This approach encourages each guest to help facilitate in the success of each future reservation.

Short-Term Lease Agreement The Agent and Owner agree to lease the Premises to Guest for the term specified above and on the terms and conditions set forth herein. This short-term lease agreement ("Lease") is entered into by the undersigned Guest (“Guest”) and Cabins for YOU, Inc. ("Agent") as manager for the owner ("Owner") of the cabin/condo/property ("Premises"). It is expressly acknowledged and agreed by the parties hereto that the Premises are being leased on a short-term basis as a vacation rental. Should you need any assistance, please do not hesitate to call us.

Check-in Time Check-in starts at 4:00 p.m. and is guaranteed by 6:00 p.m. (EST). Guests are not permitted on the premises before the property is ready for occupancy. If you are in the area prior to check-in time, please enjoy the area's many attractions and restaurants.

Checkout Time All properties must be vacated no later than 10:00 a.m. (EST). As Agent deems necessary, checkout time may be extended to facilitate Guest, though current occupancy rates and availability will determine plausibility. All late checkouts are subject to certain conditions and an additional charge.

Property Use Guest agrees that the Premises are to be used and occupied by Guest as a private dwelling, and for no other purpose. Listed occupancy for each property should be observed. In the event there is a change in occupancy, the application process and approval from Agent is required in advance. No parties, receptions, large gatherings, weddings, or similar events are permitted without prior written authorization from Agent. Complaints of excessive noise and foul language or any other unlawful activity may result in immediate eviction from Premises. The entire amount of any rent, fees, and deposits will be forfeited if guest is evicted.

Greek Life & Event Parties Cabins for YOU does allow Greek and Specialty Organizations book Certain cabins. Due to a proven history of having more risk for damage claims, we have implemented a special process for serving these reservations. This could include an impact fee, a mid-stay visit, and an increased deposit. We also require these groups to announce themselves before signing this agreement, so that we can start the proper process. If we discover infidelity or misleading information, it can cause an eviction or cancellation of reservation(s).

Construction While we try our best to keep up with growth in surrounding areas, we cannot always predict construction plans in the area. There is a possibility that construction projects may be in progress near any rental property during the time of your stay. Therefore, we have no control in these situations and no compensation or substitutions to other properties will be considered.

Surveillance Equipment For added safety, security and property protection; some vacation rental properties may have surveillance equipment installed. Such video/audio devices will be legally installed in very limited exterior locations. We will make every attempt to ensure Areas under surveillance are clearly disclosed and marked in such a way to protect your privacy.

Furthermore, registered guests may not, under any circumstances, install any such surveillance device during their stay without the expressed, written permission of Cabins For You.

Cabins for YOU does not monitor or manage surveillance equipment.

Pet Policy Unless specifically approved in writing, pets, as well as animals of any kind, are not allowed, with the exception of recognized and approved service animals. Properties that allow pets are limited to two (2) animals of no more than seventy-five (75) pounds each, and as such will be subject to an additional non-refundable pet fee per approved animal. Pets are not allowed in pools, hot tubs, bathtubs, or showers.

The pet fee covers entry to the property and does NOT cover any of the following: Urine on floors, carpet, linens, furniture, etc. Scratched floors, walls, doors, trim, furniture, etc. Damage to carpet, rugs, blinds or any other items in the property Excessive pet hair and slobber Extra cleaning and flea treatments In the event a guest allows an unapproved or non-allowed animal of any kind on the Premises, Guest will be assessed an additional non-refundable fee of $500.00 and may also be subject to immediate eviction pursuant to Agent’s eviction policy set forth herein.

Unforeseen Conditions It is our mission to offer you the cleanest cabin in the Smokies so you can have a comfortable and wonderful stay. We want you to consider us your go-to for cabins in the mountains! We will do everything we can to ensure your cabin is ready for your stay; however, on rare occasions your cabin may not be ready by 4 p.m. or the hot tub may not be completely heated until later that evening. Our cabins are also outfitted with many amenities; just like home appliances, they sometimes malfunction or break down. While we can’t offer a refund for this, we will do our best to fix them as quickly as possible. In the rare event your cabin is sold and management is transferred, we can move your reservation to a similar property. *Cabins for YOU is not responsible for weather conditions or natural disasters.

Addressing Cabin Issues We service cabins based on immediacy and severity of issues, so low priority items (minor appliances, trash, etc.) or items that require work from an outside vendor can take up to 48 hours to be resolved. High priority items ( alarms, large appliances, etc.) will be addressed within 24-48 hours, and immediate issues (cleaning, HVAC, plumbing, etc.) will be addressed by end of day. You may also request a confirmed 1-hour service window for the next morning.

Maintenance and After-Hours Emergency Calls It is expected that major systems in and around the Premises including, but not limited to: air conditioning, washer, dryer, refrigerator, hot tub, etc, as well as utility services such as electric, water, cable/satellite TV, internet, and natural gas could potentially break or be disrupted from time to time. Agent and Owner will attempt, during normal business hours, to repair the problem as soon as possible. Agent and Owner assumes no liability to Guest if such should occur, as all products have a useful life and break down occasionally. For after hours assistance, call our office. For life-threatening emergencies, call 911.

Cabin Access Agent reserves right to access the property at any time. We will attempt to notify you should we need to do so, but if we are unable to reach you, we reserve the right to enter into the property.

Security Deposits We reserve the right to charge a security deposit on any reservation.

Damage to Premises Any damages or issues found by the guest must be reported within 24 hours of standard check-in time. If damages or issues are not reported within this timeframe, Guest will not be reimbursed. Please call to report any damages that would interfere with your overall satisfaction. By renting and staying in the Premises, you are accepting full responsibility for all damages, defacement, and/or stolen items, except for normal wear and tear, acts of the Owner or Agent, defective products supplied by or repairs authorized by Owner, acts of third parties not invitees of the Tenant, or natural forces. All damages will be the responsibility of the reserving party and their credit card; as such, their credit card will be charged and/or security deposit withheld for any violations. Any excessive cleaning required will also be billed to Guest. Guest shall be liable for the full cost of replacement or repair, at Owner or Agent’s discretion, for any lost, missing, or damaged items of furnishings or equipment, including but not limited to: personal property that the Owner may deem necessary such as electronics and remotes, video game controllers, DVDs, dishes; excessive cleaning; missing linens or other items; intentional damage due to willful negligence, moving, cleaning or repairing furniture; carpet cleaning; damage to the hot tub or its cover, pool equipment and/or any other special features. Guest agrees to pay the minimum hourly expense of $100 per hour, per employee, in addition to the cost of materials. Cabins For You retains the exclusive and sole right to determine the cost of the value lost as a result of any and all damages. Agent reserves the right to pre-authorize Guest’s card at Agent’s discretion.

Owner or Agent shall have the right to proceed against Guest to recover sums (exceeding or excluding the limits of the Property Protection or Enhanced Property Protection) for excessive cleaning, painting, or repairs to the Premises or replacement of lost or missing items for which Guest is responsible, together with any reasonable attorney's fees as provided by law.

Guest will be notified regarding said charges or deductions. Guest agrees that charges can be processed on Guest’s credit card; held security deposit; or, in the event that amount is not sufficient to cover all of the damage expense, Guest agrees to send payment within 14 days of notification.

Protecting Installed Equipment Our teams work hard to provide reliable AV and Wi-fi setup and equipment, such as signal boosters and surround sound systems. Under no circumstances should Guest ever disconnect electronics or any other technical equipment in the property without the consent of Agent. Do not adjust, attempt to rewire, connect or disconnect any items that are in place upon arrival. In the event a system is upset or damaged during a stay, Guest will be 100% responsible for any technician calls and services charges incurred by Agent.

Guest Notice for Hot Tub, Swim Spa, and Pool Use Guest acknowledges and accepts all responsibility for the safety of all individuals, approved or unapproved, including children, while using hot tubs, swim spas, pools, or other adjacent or nonadjacent natural bodies of water. Guests understand there is no lifeguard on duty and supervision is their responsibility. Guest agrees to release all liability of Agent and Owner. Guest agrees to report all cleanliness issues regarding hot tubs, swim spas, or pools upon arrival. Guest agrees to pay a cleaning fee if said cleanliness issues are reported more than 24 hours post arrival. Hot tubs may take up to 24 hours to reheat completely after cleanings. Please leave lid on unit when not in use to allow the water temperature to heat appropriately. Guest also should not put any soaps, detergents, or bubble bath into hot tub, swim spa or pool.

Restricted and Unlawful Activity No smoking is allowed in property or anywhere on the Premises. Guests who violate this provision will be assessed an additional non-refundable deodorizing and cleaning fee up to $1,000.00 and may also be subject to immediate eviction pursuant to Agent’s eviction policy set forth herein. Though most of our properties are keyless-entry enabled, a small percentage does still carry physical keys; If these keys are lost or misplaced by the guest, there will be a rekey fee passed to the party listed on file and on this agreement. Tampering or removing of any smoke detectors, carbon monoxide detectors, or any associated alarms located in or around the Premises will result in the Guest being charged a non-refundable, non-disputable fire safety violation fee of $1,000.00. No fires, except in installed fireplaces, are allowed unless in approved and designated fire pits during times of low fire risk when there is no burn ban in effect. No fireworks may be stored or discharged on the Premises at any time. Under no circumstances shall any illegal drugs or illegal activities be allowed on the Premises. Guest understands that possession and use of any such substance, or engaging in such activity, is grounds for immediate eviction and forfeiture of payment.

Falsified Bookings If a reservation is made under fall pretense, including, but not limited to, a falsified name, age or size of party, guest will be subject to immediate cancellation of reservation, removal from the property, and forfeiture of all amounts paid.

Eviction Guests and their guests agree to adhere to local laws, rules, and regulations, to not disturb the peace, to keep the property in a clean and sanitary condition, and to comply with the no-smoking and no-pets rules. Guests are subject to immediate non-judicial eviction from the rental for the following reasons: (1) Smoking anywhere inside Premises or on decks, patios, or terraces attached to Premises; (2) Pets on the rental property, unless allowed with paid pet fee; (3) Violation of the illegal drug or activity provision; (4) Guests under the age of 21 years who are not related to Guest; (5) Complaints of noise, loud music, foul language, or otherwise disturbing of the peace; (6) Violation of any fire safety policy; (7) Destruction and/or damage of the Premises; (8) Failing to vacate the Premises by the aforementioned checkout date and time; or (9) For any reason the Owner or their Agent deems appropriate in order to maintain the safety and security of the Premises and surrounding areas. The entire amount of rent and security/damage deposit will be forfeited for violation of any of the foregoing reasons, regardless of whether Guest is evicted.

Limitation of Liability You acknowledge and agree the entire risk arising out of your booking, your stay at the Property, and your interaction with Cabins For You, LLC or our respective affiliated companies (Georgia CFY, LLC, Florida CFY, LLC, Alabama CFY, LLC - collectively known as CFY)), remains with you. You represent and warrant that you have authority to enter into this Agreement on behalf of your entire booking party, including this limitation of liability. Neither us nor any of our respective shareholders, directors, employees, agents and representatives, individually and collectively will be liable for any delays, accidents, loss, damage, injury or death, including without limitation any incidental, special, exemplary, or consequential damages, suffered by you, any individuals whom you invite (or otherwise provide access) to the Property, or any other person in connection with or incidental to booking or use of the Property.

To the maximum extent permitted by law, no event will the aggregate liability of Cabins for You, LLC arising out of or in connection with this Agreement and the booking and use of the Property exceed the greater of the amounts you have paid to us in connection with the booking or one hundred US dollars (US$100). Guest agrees that all personal property on the Premises shall be at the risk of Guest except as provided by Tennessee State Law. Owner and Agent shall not be liable in any manner for loss due to theft or damage sustained by fire or water, howsoever caused, or by any other cause to Guest’s personal property. Except as provided by Tennessee State Law, Owner and Agent shall not be liable for claims, demands, causes of action, judgments, attorney's fees, costs, and expenses arising from or connected with Guest’s use or occupancy of the Premises or that Premises adjacent thereto; nor claims, demands, causes of action, judgments, attorney's fees, costs and expenses for property damage, bodily injuries or death suffered or caused in or about said Premises or the Premises adjacent thereto, resulting directly or indirectly from the acts or neglect of Guest.

Additionally, Owner and Agent shall not be liable should items be left behind in the cabin after Guest’s stay. Agent will attempt to return items, at the cost of the Guest, should they be located, however, no guarantee is made. Agent will attempt to return items, at the cost of the Guest, should they be located, however, no guarantee is made.

Indemnification You agree to release, defend (at our option), indemnify, and hold Cabins For You, LLC harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of this Agreement, (ii) your improper use of the Property or any of our services, (iii) your interaction with Cabins For You, LLC, your stay at a Property, or participation in or use of any service or product/equipment owned or facilitated by Cabins For You, LLC, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, stay, participation or use, or (iv) your breach of any laws, regulations, private agreements or third party rights.

Dispute Resolution and Arbitration Agreement The Parties agree to use commercially reasonable and good faith efforts to promptly resolve any disputes related to this Agreement prior to initiating arbitration or litigation.

The Parties mutually agree that any controversy or claim arising out of or relating to this Agreement, or the breach thereof shall be settled by arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. If there is a dispute about whether this arbitration agreement can be enforced or applies to our dispute, the Parties agree that the arbitrator will decide that issue. Unless the arbitrator determines that your claim was frivolous or filed for the purpose of harassment, Cabins For You, LLC agrees it will not seek, and hereby waives all rights it may have under applicable law or the AAA rules, to recover attorneys’ fees and expenses if it prevails in arbitration.

This Agreement will be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to conflict-of-law provisions. Judicial proceedings brought in the United States (other than small claims actions) that are excluded from the parties’ Arbitration Agreement must be brought in state in Georgia, unless both Parties agree to some other location. The Parties both consent to venue and personal jurisdiction in Georgia. The Parties acknowledge and agree that they are each waiving the right to a trial by jury as to all arbitrable disputes.

The Parties acknowledge and agree that they are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney-general action, or any other representative proceeding as to all disputes arising under this Agreement. Further, unless both Parties otherwise agree in writing, the arbitrator may not consolidate more than one Party’s claims and may not otherwise preside over any form of any class or representative proceeding.

Force Majeure Cabins For You, LLC shall not be liable for any default or delay in the performance of their respective responsibilities under the Agreement if and to the extent such default or delay is caused, directly or indirectly, by fire, flood, earthquake, hurricane, tornado, drought, ocean phenomena, elements of nature or acts of God, riots, strikes, civil disorders, acts of war, quarantine restrictions, epidemics, pandemics, or any other cause beyond the reasonable control of such party.

Disclosure of Information on Lead-Based Paintand Lead-Based Paint Hazards Housing built before 1978 may contain lead-based paint. Lead from paint, paint chips, and dust can pose health hazards if not managed properly. Lead exposure is especially harmful to young children and pregnant women. Before renting pre-1978 housing, lessors must disclose the presence of known lead-based paint and or lead-based paint hazards in the dwelling.

Agent/Owner DISCLOSURE: Agent/Owner has no knowledge of lead-based paint and/or lead based paint hazards in the housing. Agent/Owner has no reports or records pertaining to lead-based paint and or lead-based paint hazards in the housing. Agent/Owner will provide, at the Guest’s request, a copy of the federally approved pamphlet on lead poisoning. Agent/Owner has informed the lessor of the lessor's obligation under 42 U.S.C 4852d and is aware of his/her responsibility to ensure compliance.