Rental Agreement: By booking this property you are agreeing to the following rental agreement: NOW, THEREFORE, for and in consideration of the covenants and obligations contained herein and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereto hereby agree as follows: GOVERNING LAW: This Short-Term Rental Contract is to be governed under the laws located in the State of Tennessee AGE RESTRICTIONS AND VERIFICATION: You must be 18 years old or older to book this property. To protect the host and guest, we will verify all guests ahead your stay. Please note: As a part of the verification process, you will be required to provide a valid and legible copy of your official government-issued driver license, passport, or photo ID and confirm your contact information. THIRD PARTY BOOKING: We do not allow third-party bookings at this location. The guest who places the reservation must be present throughout the duration of the stay. If the guest who places the reservation is unable to attend or appears to be absent, the property manager/police will be alerted, all individuals will be asked to vacate, and no refunds will be given. NO EXCEPTIONS. CHECK IN / OUT: Check in begins at 4pm EST. Check out time is 10AM EST. A lock code will be provided to you just prior to the check in time and will expire on the date and time of check out. If you do not vacate by check-out time, you authorize the property owner, host, co-hosts, or our designated representative to charge a late departure fee of up to one night’s rental. Furthermore, we may remove all Occupants and their personal property from the Property if deemed necessary. REFUNDS: The cabin should be inspected upon your arrival to ensure all equipment is in good working order. In the event of a mechanical failure, we will make every effort to have all reported malfunctions corrected as promptly as possible. If you find any unsatisfactory conditions or damaged item(s) upon your arrival, you should report such conditions within two hours after the time you arrive at the Property. After the two-hour period expires, the Property is provided “AS-IS” in which, we are not responsible for the interoperability or unavailability of any amenities. You further agree to give us a reasonable amount of time to respond to your report and to cooperate with our efforts to address the concern or provide a remedy. The property owner, host, co-hosts, and/or designated representatives will not be obligated to give replacements or refunds at any time within your stay, in the event of failure or absence of any item, or for any public utility including water, electric, television or Internet/Wi-Fi services. We are not responsible for the weather or other Acts of God and there will be no refunds for these occurrences or for early departure. You are responsible for the entire booking. Reservation dates cannot be moved. Reservations are not transferable. WEATHER: In late Fall-Winter-Early Spring it is common to have hazardous road conditions. Although, the Sevier County public works department strives to maintain a safe and accessible surface for driving, winter road conditions and maintenance are not guaranteed. We do not refund due to road conditions or inclement weather, and do not provide transportation or towing services. SECURITY AND COMPLIANCE: Intelligent/AI cameras, capable of recording audio and video, are installed at all entrances and parking areas of the cabin for security, weather monitoring, occupancy compliance. Tampering, disconnecting, or covering any camera in any way will result in cancellation of the reservation with no refund and deposit forfeiture. There are NO cameras or audio recording devices inside the cabin. STUDENT GROUPS / PARTIES: If guests are found to be having a party in the cabin, the property manager/police will be alerted, all individuals will be asked to vacate and no refunds will be given. NO EXCEPTIONS. If more than the stated number of guests are found to be at the property, all occupants will be asked to leave, and no refunds or credits will be given. NATURAL WILDLIFE: The Great Smoky Mountain Natural Park is home to several species of animals. These animals are unaware of the “invisible demarcation” where the park ends, and the cabin’s property begins. As such, you will potentially encounter wildlife during your visit. Some of these animals, like bears, are dangerous and should not be approached. Keep your distance, appreciate wildlife from a distance, and do not attempt to feed these animals. TRASH / CLEANUP: Guests will be expected to clean up spills and messes that they make and throw all their trash in the trash can. Also, it will be the guest's responsibility to do the dishes before they leave. Please protect our local black bear family by placing all trash in the lockable bear proof bin at the cabin. Additionally, do not leave food in your car as bears will attempt to break in to access it. INSECTS: Due to the cabin’s proximity to the Smoky Mountain National Park, we have a large population of insects, including ladybugs, house flies, stink bugs, millipedes, carpenter bees, and wasps. Although all our properties are sprayed regularly by a professional pest control company, the city and park areas are not. During various times of the year, these insects may find their way into and/or around the property. By booking, you understand that is a possibility during your stay and understand that there will be no refunds related to bugs getting into the property. We will be happy to work with you to get pest control back out if necessary. SMOKING / VAPING: There is absolutely NO SMOKING PERMITTED INSIDE the cabin at any time. Smoking is defined by burning tobacco, synthetic, or other plant products, encased in cigarettes, rolling papers, pipes, cigars, bongs, water pipes, hookah, and other smoking apparatuses. If you or a guest smoke inside, a $500 cleaning and deodorizing fee will be assessed. When smoking outside, we kindly ask you to dispose of cigarette butts in the provided receptacles located on the properly to help prevent forest fires. This is strictly enforced. FURNITURE / DECORATIONS: All indoor and/or outdoor furniture, including, but not limited to, chairs, benches, sofas, beds, mattresses, tables, appliances, rugs, and/or game tables are not to be moved from their original location. Decorations, including, but not limited to, pictures, plants, lamps, plaques, and/or seasonal decor, are also not to be moved from their original location. If items are moved, you will be charged a minimum of $150 per item. If we are required to contract a moving company to relocate items, the cost of the relocation and any/all damages will be charged to the guest’s credit card on file. ELECTRONICS: This cabin has been outfitted with smart TVs, game consoles, and other modern electronic devices to enhance your visit. Under no circumstances are you permitted to remove, disassemble, unplug, move, or modify any electronic device during your stay. If any electronic device has been tampered with, a technician fee of $250 will be charged to remediate any connectivity issues. In addition to the technician fee, the cost of replacing any electronic device which is damaged will be charged to the guest’s credit card on file. OUTSIDE VENDORS: This rental does not allow outside vendors to perform service at the property without the express written consent of the owners. Any outside vendor must be an approved vendor of the owners. If renter is found to have used an outside vendor for any services without owner consent, a $500 fine will be enforced. HOT TUB: Guests assume all liability for use of the hot tub. We ask you to please follow the following rules to keep you and others safe and to prevent property damage. 1. Do not use glass while in or around the hot tub. If glass is broken inside of the hot tub, guests will be subject to an additional cleaning charge of $300 2. Do not sit or stand on hot tub cover, as it is made of Styrofoam and will break. 3. Turn off the hot tub and keep the cover closed when not in use. DOORS AND WINDOWS: You are responsible for the security of the property while you are staying at the cabin. When leaving the property unattended, you agree to close and lock all doors and windows. Furthermore, you agree to close all doors and windows while the HVAC (Heat and/or Air Conditioning) are on. PARKING: Renter agrees to park automobiles and other motorized vehicles in designated parking areas only and not drive on or park on grass, landscaping, or other non-approved areas. Renter will not store vehicles or display vehicles for sale, not to grease, change oil, make repairs, improvements, or alterations to such vehicles except where necessary by emergency. A maximum of 2 vehicles are allowed on the property, and no vehicles are allowed that are inoperable, no campers, or trailers are allowed in parking areas. The property owner, hosts, co-host, and or his representatives may enter the leased property at any reasonable time according to the following terms: If guest, or occupant is present: repairers, service providers, contractors, our representatives, or other persons listed in (B) below may peacefully enter the property at reasonable times for the purposes listed in (B) below. If no one is in the cabin, the property owner, and or his representatives may enter peacefully and at reasonable time by unique door code, duplicate or master key (Or by other means, when necessary, in the event of an emergency) if: A. Written notice of the entry is left in a conspicuous place in the cabin immediately after the entry; and B. Entry is for: Making repairs or replacements, Responding to a maintenance or general request, Estimating repair or refurbishing costs, Performing pest control, Performing preventive maintenance, Changing filters, Testing or replacing smoke-detector batteries, Retrieving unreturned tools, equipment, or appliances, Preventing waste of utilities, Delivering, installing, reconnecting, or replacing appliances, furniture, equipment, environmental monitoring sensors, or security devices, Removing or rekeying unauthorized security devices, Removing unapproved or unauthorized window coverings, Stopping excessive noise, Removing health and safety hazards (including hazardous materials), or items prohibited under our rules, Removing unauthorized animals, Cutting off electricity according to statute, Inspecting when immediate danger to person or property is reasonably suspected, Allowing entry by a law-enforcement officer with a search or arrest warrant, or in hot pursuit, Showing property to government inspectors and to lenders, appraisers, contractors, prospective buyers, or insurance agents. PROHIBITED ITEMS: The following items are prohibited inside or outside the property at all times: candles, portable heaters, matches, gas, kerosene, glitter, confetti, canned string (silly string) OFF-LIMIT AREAS: Although the entire property is being rented to you, there are several locations which are off-limits and should not be entered. These locations include the owner’s closet, mechanical rooms, crawl spaces, housekeeping closets, and maintenance rooms. You agree not to attempt to access these locations under any circumstances. BILLING / CHARGES: Renter authorizes the property owner, property management company, or authorized representative to bill the credit card on file for the full amount of the Rental Fee at the time of booking. Renter also authorizes the property owner, property management company, or authorized representative to bill the credit card on file for the full amount of any damages, loss of rent, carryover stays, or fees described herein due to failure to comply with house rules or terms within this agreement. Renter agrees not to make charge-back claims with its credit or debit card issuer. CASUALTY LOSS: Our employees, the property owner, property management company, host, co-host, or authorized representatives are not liable to any guest, or occupant for personal injury or damage or loss of personal property from fire, smoke, rain, flood, water leaks, hail, ice, snow, lightning, wind, explosions, landslides, earthquake, interruption of utilities, theft, vandalism, or violent acts of others on the property. Guests must–for 24 hours a day, during freezing weather (where temperatures could reach below 32°F), —keep the property heated to at least 50 degrees; keep cabinet and closet doors open; and drip hot and cold-water faucets. Guests will be liable for damage to the property if damage is caused by broken water pipes due to guest violating these requirements. INDEMNIFICATION: Guest agrees to indemnify Owner and Owner’s Agent and save Owner and Owner’s Agent from and against any and all claims, actions, damages, liabilities and expenses, including reasonable attorney’s fees in connection with the loss of life, personal injury and/or damage to the property arising from or out of any occurrence in, upon, or about the premises, occasioned by an act or omission by Owner, Owner’s Agent, Guest or other occupants. WAIVER OF LIABILITY: OWNER and OWNER’S AGENT SHALL HAVE NO LIABILITY FOR DAMAGES OR INJURY to Guest or Guests: It is expressly understood and agreed that Owner and Owner’s Agent will not be liable for any damages or injury to Guest or other occupants and their property from whatever cause arising from the occupancy of said premises, both inside and outside of the house, whether on the property or elsewhere. ACKNOWLEDGEMENT: RENTER HEREBY ACKNOWLEDGES THAT HE/SHE/THEY/THEM HAS READ ALL OF THE ABOVE VACATION RENTAL CONTRACT, THE RENTAL APPLICATION AND THE RULES AND REGULATIONS. RENTER UNDERSTANDS THAT THE RULES REGULATIONS MAY BE AMENDED FROM TIME TO TIME AND ARE FOR THE PURPOSE OF PROTECTING THE PREMISES AND PROVIDING FOR THE SAFETY AND WELL BEING OF ALL OCCUPANTS OF THE PREMISES, AND AFFIRMS THAT THIS AGREEMENT WILL, IN ALL RESPECTS, COMPLY WITH THE TERMS AND PROVISIONS OF THIS AGREEMENT. RENTER UNDERSTANDS THAT ANY VIOLATION OF ANY PART OF THIS AGREEMENT WILL CONSTITUTE A BREACH OF THIS AGREEMENT.