Welcome! Our goal is to deliver a 5-Star, stress-free stay for our guests. To that end, we’ve minimized house rules so you can fully relax and enjoy your time in our cabin and the beautiful Smoky Mountains. However, we ask that you carefully review the items we’ve identified below to ensure a smooth, enjoyable experience for you and future guests:

*Short-Term Rental Agreement: A signed rental agreement is required by our homeowner’s insurance provider. This agreement is necessary to finalize your reservation. We’ll send it shortly after accepting your reservation, and it must be returned within 48 hours

The Short-Term Rental Agreement (STRA) works in conjunction with Airbnb Terms & Conditions.

The STRA outlines:

• Guest Terms of Use
• Description of The Accommodations
• The Guest's Agreement
• Release and Indemnity
• General Provisions

Should you prefer not to return a rental agreement, you will need to cancel the reservation subject to the documented cancellation policy. It is in your best interest to cancel more than 30 days before the reservation date to avoid penalty.

Lock codes will not be issued if a rental agreement has not been received and the reservation itself may be subject to cancellation.

• Early Check-In: Check-in is at 4:00 PM. Our cleaning team often turns the cabin around the same day a previous group checks out, so we’re not able to accommodate early arrival requests.

If you’d like a guaranteed 2:00 PM check-in, you can add Early Check-In for $50 when no one is departing that morning. If the cabin happens to be ready early on your arrival day, we’ll message you. There’s no need to ask.

*Cameras: For safety, there are two exterior-facing Ring cameras on-site: one at the front entrance and one overlooking the outside stairs to the upper entrance. Tampering with these cameras or WiFi will result in reservation termination without refund.

*Pets: To keep the cabin comfortable for all guests, we don’t allow pets. Service animals, as defined by the ADA, should be disclosed in advance as a courtesy. If a pet is brought to the cabin, the reservation may be canceled without refund, and additional cleaning fees will apply.

*Glass: For safety, please use the provided acrylic drinkware around the hot tub— glass isn’t allowed in this area. Broken glass will result in an additional fee for added clean-up.

*Fire Safety: Fires are a cozy part of cabin life, and fire safety is important. Sevier County requires that all fires be contained with a spark screen, which we’ve provided for your use outside of county-required burn bans.

*Smoking / Vaping: Although covered in our rental agreement, it’s important to know that this is a smoke free property.

*Black bears are active throughout the Smoky Mountains and require some caution. Please keep food and trash secured. Avoid leaving food in your vehicle and always lock vehicle doors. We've seen bears climb into cars and that's no fun!

*Lost or Abandoned Property: Occasionally, we find items left behind by guests. Whether intentional or not, we will retain lost or abandoned property for 14 days following check-out. Items can be shipped at guest expense for the cost of shipping, plus a nominal handling fee.

Beyond these simple requests, we just ask that you treat our cabin with the same care you would your own home. It’s a wonderful space, perfect for creating Smoky Mountain memories.