RENTERS AGREEMENT & SECURITY DEPOSIT - Guest must complete & sign a Renter Agreement (RA) within 24 hours of booking to confirm and hold the reservation, and to avoid auto cancelation. A Security Deposit (SD) of $500 is also required and the amount would be automatically placed on hold 2 days prior to arrival day. Security Deposit will be processed on Primary Guest's Credit Card. If your booking date and check-in time is less than 24 hours, then Renter Agreement and Security Deposit must be signed, paid and returned ASAP. RA & SD request will be requested/sent automatically to guest by our booking system. The reservation name, the credit card name, and the Renter Agreement signature must all match. If any of these do not match, your booking will be automatically canceled.
INSTANT BOOK GUESTS (if your arrival time/date is less than 24 hours after booking):
- Check-in period: Between 6 to 11PM EST
- Instant Booking guests need to complete both RA (Renter Agreement) and SD (Security Deposit) before check-in information will be shared and access to property granted.
AGE - All guests must be 25+ years of age (with the exception of children with their parents). Primary guest/renter that is to sign a Renter Agreement must be over 25+ to book our cabin. Primary guest/renter must be present at all times (during check-in and the entire stay).
RATINGS - Guest must have a rating of at least 4.5 Star from previous stays.
MAXIMUM OCCUPANCY - Our cabin's maximum occupancy is 8 persons which include the total of adult/infant/toddler. If your stay will have more than 8 person at any given time, your reservation will be canceled, all monies paid (not limited to Reservation, Cleaning fees and Security Deposit, etc) will be forfeited, and you will be asked to leave immediately. Please note: Maximum occupancy is established by local law & regulations.
SMOKING - There is absolutely no smoking or vaping in the cabin, which includes but not limited to cigarettes, cigars, marijuana or electronic cigarettes. This is a smoke/vape free cabin. Please respect our property and the comfort of our next guests. Violation of this rule will result in total loss of security deposits, a cleaning charge of $500 and an additional charge of $150/room where smoking occurs and/or smoke smell persists.
SECURITY CAMERA - There are two (2) security Ring cameras that are motion activated and recording audio+video (once activated) around the exterior perimeter to protect our property and guests. They are mounted near the main entry and 1 side of the cabin We encourage guests to get familiar with its exact location immediately upon check in and contact us for any questions. Any tampering efforts of the camera will result in immediate revocation of access, ALL monies paid (not limited to Reservation, Cleaning fees and Security Deposit, etc) will be forfeited, you will be asked to leave immediately, and local authorities will be contacted to assist when necessary.
WEATHER, REFUNDS AND CANCELLATION - There are no refund for cancellation due to weather conditions/power outages/natural disasters and all things that are beyond our control. Please purchase travel insurance to cover the unexpected.
HOT TUB - Hot tub usage is ONLY for guests that are 25+ years of age. Alcohol, alcohol consumption and glasswares are NOT permitted near the hot tub area. This is for the safety of current and future guests of our cabin. Kindly use common sense. If you have consumed alcohol prior, do not use the hot tub. If you think you might be expecting (pregnant), do not use the hot tub.
++ Guests need to SECURE the hot tub cover back properly with the STRAP after every usage (the wind in the area is very strong).
++ Do NOT use any kind of bubble bath gel, bath bombs, essential oils or any kind of soaps in the hot tub as it will clog the filter and jets.
++ Failure to properly secure the hot tub cover and/or usage of any kind of soaps/oils/gels will result in guests reimbursing the cost of replacement or repair and extra cleaning fees.
++ Enjoy and use the hot tub at your own risk.
WATER USAGE - Our cabin’s water source is from a well, thus, excessive water usage will drain water’s availability before it can replenish itself. There are different non-specific times throughout the year where well water produces less water. Please respect what nature has given us and exercise water conservation. Timing is also an important consideration during simultaneous water usage - meaning: running a washing machine, filling up a jacuzzi tub, filling up a soaking tub, and taking multiple showers all at the same time will result in loss of water.
PETS - Pets/animals are NOT allowed in our cabin. If you bring your pets, your reservation will be canceled, all monies paid (not limited to Reservation, Cleaning fees and Security Deposit, etc) will be forfeited, and you will be asked to leave immediately. We are pet lovers, however, some of our family members, guests and housekeepers have severe allergic reactions to pet dander. Kindly be considerate and choose alternative vacation properties that are pet friendly. If you need recommendations for pet friendly accommodation in the area, feel free to reach out to us.
FIREPLACE - Please remember to always turn off the fireplace after usage. No other fires (inside or outside) are allowed - including candles.
FIRE EXTINGUISHERS - There are 3 fire extinguisher throughout the cabin. One on each floor. Please get familiar with their location immediately upon check-in.
TRASH - Please empty out liquids to the sink and NOT the trash bags. Kindly place all trash into trash bags and secure them with a tie. There are bearproof trash compartment to the left of the property as you walk out from the main door. Please ensure to safely close and secure the trash compartment’s door.
GARBAGE DISPOSAL - Do not put/throw fibrous foods into the garbage disposal. It will clog the unit which results in an overflowing sink. If this occurs, repair and damage costs will be deducted from the security deposit.
OUTDOOR GRILL - BBQ propane gas grill is provided for our guests’ enjoyment while staying in our cabin. It is located on the back porch close to the hot tub area where you can enjoy the view while grilling your favorite food. Kindly clean excess food from the grill to prevent ants and most importantly bear visitation. Exercise caution when using the grill and supervise children at all times when they are near.
PEST CONTROL - Monthly pest control is part of our cabin’s list of care. Our contracted pest control company made their best effort to minimize pest's existence inside our cabin. However, bugs & insects whether they crawl or fly cannot be 100% eliminated. For guests that have EXTREME anxiety about coming across small/medium/big insects, we CANNOT offer a 100% guarantee of insect or bug free environment as our cabin is surrounded by living things and nature such as dense trees, plants and leaves.
WIFI - WiFi is a complimentary service in our cabin. Though outages are rare, they do happen. This is a service that is provided by a 3rd party (telecommunication company) and is beyond our control if there is an outage. For guests that have the option to work remotely, and whose work is dependent on a steady and guaranteed uptime of internet access, such guests might want to consider bringing in their own internet device that offers guaranteed uptime. Please reach out to us if you’re having internet connectivity issues. Any tampering efforts of any WiFi equipment will result in immediate revocation of access, termination of rental agreement, loss of security deposits, and local authorities will be contacted to assist.
SAFETY - Our cabin is situated as close to nature as possible, sitting on at least half an acre of land. While we try our best to care and maintain the perimeter of our cabin, we are also highly appreciative of nature offering its own unique feel & experience. To name a few but not an exhaustive list: steep slopes, shallow slopes, strong sudden current, slippery slopes/rocks, packs of dry/wet leaves, dry sharp branches, dull and sharp rocks, high winds, and wild animals (the common ones: squirrels, turkeys, and bears) could be present/occur around the property at any given time. Nature is their home so let's appreciate them. Please exercise cautions and self awareness of your surrounding at all times. Water can rise without any time. There are NO LIFEGUARD ON DUTY at any given time.
NO climbing, leaning, or hanging on to the railings or trees.
DO NOT try to chase or catch wild animals.
DO NOT leave food or traces of food around the cabin.
DO NOT leave doors or windows open.
Please practice common sense and situational awareness at all times. Guests will be responsible for all repair & restoration costs associated with damages caused by the above negligence.
NO REFUND will be provided due to the following but not limited to:
-
Inoperable appliances, pools, hot tubs, HVAC, Wi-Fi etc. Owner, Operator and/or Manager will make every reasonable effort to assure that such appliances will be and remain in good working order.
-
Power blackouts (either partial, rolling or the entire say), water shortage, flooding, snow, construction at adjacent properties, or mandatory evacuations of the area by county officials due to hurricanes or other potentially dangerous situations arising from acts of god or nature. For WINTER MONTHS bookings (December, January, February), all guests are highly recommended to purchase a CFAR (Cancel For Any Reason) TRAVEL INSURANCE. If the cabin is NOT ACCESSIBLE due to downed trees, power outage, blizzard, or any other factors due to weather related events, we will provide documentation to our guests for your insurance claim.
-
Weather related events (high humidity, snow, rain, wind, cold/freezing temperature during winter, warm/hot temperature during summer).
-
Burst water pipes (especially due to freezing temperature during winter months).
-
Mechanical failure of HVAC system due to extended cold, hot and/or humid weather (during summer/winter months).
Please note: we service our HVAC systems regularly, however, no technicians can predict when components will fail.
-
Presence of bugs and/or insects or wild animal sightings - (dead or alive). Our cabin is located in the mountain where the presence of bugs/insects/wild animals are quite common. There will most likely be a sighting of such living creatures during your stay, but NOT an infestation as we subscribe to a Pest Control service.
-
Murky, greenish, muddy, dry or any other conditions that are beyond our control that prevents the river from looking clear or accessible.
-
Flooding on the river might occur (with or without rain/storm) and/or with or without warning, thus, making it non-accessible. This is part of mother nature that is beyond human's control.
-
For new services offered through Airbnb: For the safety and enjoyment of our space, we do NOT participate in nor support any additional services suggested or offered through Airbnb, including but not limited to third-party experiences, on-site vendors, or concierge-style offerings. We do NOT allow outside vendors or service providers to operate on our property at any time.