HOUSE RULES LISTED ON RENTAL AGREEMENT

Booking & Identification Age Requirement: You must be 25 years or older to book and must be a member of the group staying at the property.

Verification: A government-issued photo ID is required for all bookings.

Credit Card Policy: If the credit card used does not match the name on the booking and rental agreement, an ID for the credit card holder is also required.

Signature Deadline: Rental agreements must be signed within 48 hours of booking.

Occupancy Maximum Occupancy: 12 guests.

Bringing more guests than listed on your reservation will result in immediate eviction without a refund.

Check-In / Check-Out Early Check-In / Late Check-Out: Typically not available to ensure thorough cleaning and sanitization between stays.

Please respect the posted check-in and check-out times so our cleaners have adequate time to prepare the cabin.

Supplies A starter supply of essentials is provided (toilet paper, paper towels, trash bags, etc.).

Guests may need to purchase additional items based on the length of stay or group size.

Do not remove host-provided supplies from the property.

Housekeeping & Trash No daily housekeeping or mid-stay trash service is provided.

Please place all trash in the bear-proof garbage receptacle located near the driveway.

Do not leave trash outside—it attracts bears.

Plumbing We are on a septic system.

Flush toilet paper only.

Do not pour grease or food waste down the sink.

Hot Tub Use at your own risk.

No one under 18 years old may use the hot tub without adult supervision.

Do not use if pregnant or under the influence of alcohol.

Always keep the cover on when not in use.

Do not stand, sit, or play on the cover.

Our team sanitizes and refills the hot tub before each stay, so it may take several hours to reach full temperature.

Do not add soaps, oils, or foreign substances.

Guests are responsible for additional cleaning or damages caused by misuse.

Fireplaces & Firewood Firewood is typically provided October–February, based on supplier availability.

Use fireplaces responsibly and never leave fires unattended.

Pets Dogs only. Please clean up after your pet and keep them off furniture and bedding.

Smoking & Substances Absolutely no smoking or drug use anywhere on the premises.

Noise & Parties Quiet Hours: 11:00 PM – 8:00 AM.

No parties or events are permitted. Violations will result in immediate eviction without a refund.

Fire Pit Fires must be completely extinguished before leaving them unattended or before going to bed.

Personal Belongings The homeowner is not responsible for loss or theft of personal items.

Items left behind can be returned for a $25 handling fee plus shipping (charged by our cleaning/maintenance team).

Injuries & Safety All units are privately owned. Owners are not responsible for accidents, injuries, or illness that occur on the property.

The cabin contains multiple stairs—no running or horseplay indoors.

Guests are responsible for their own safety.

Wildlife & Critters The property receives regular professional pest control. However, being in the mountains near a National Park means occasional encounters with insects or wildlife are possible.

Do not feed or approach bears or any wild animals.

This is part of the authentic Smoky Mountain experience—please exercise caution and respect.

Asian Lady Beetles At certain times of year, the Smoky Mountains experience brief regional surges of Asian Lady Beetles. These harmless insects can appear suddenly—especially when the sun warms up after cold weather—and are most common on the south-facing side of cabins.

The presence of beetles does not reflect cleanliness.

The property is professionally treated monthly, but standard sprays are not effective against these beetles unless applied directly.

They do not bite, cause damage, or pose health risks.

The best way to remove them is to vacuum or sweep them up and dispose of them.

Security Exterior Ring cameras are installed facing the driveway for security purposes.

Do not tamper with or disable security cameras—doing so will result in immediate eviction without refund.

Damages Please treat the home respectfully.

Report any broken or damaged items to the host immediately.

Guests are financially responsible for any damages, missing items, or excessive cleaning required.

Refunds & Cancellations No refunds or discounts are issued due to:

Weather, natural disasters, or travel delays

Mechanical or equipment failure (HVAC, Wi-Fi, hot tub, etc.)

Early departures or late arrivals

Eviction due to rule violations

The owner will make every reasonable effort to resolve maintenance issues promptly but cannot guarantee uninterrupted access to all amenities.