Whoever who books the property MUST also be one of the guests residing at the property for the duration of the stay. We do not allow someone to make a reservation on behalf of someone else.

Booking guest must be 25+ years of age. Valid photo ID may be requested at check-in to verify age. If the booking guest does not meet this minimum age requirement, the reservation may be cancelled. Contact us before booking if you wish to request a special exception to this policy.

Pets and Pet Fees: We will allow you to bring your pet dog(s) with you to our property. In order to be allowed the dog(s) will need to be 100% house-trained, nails clipped, groomed, brushed, and bathed, and you must have a way to confine the dog (such as a crate) so it does not have free roam of the home while you are away from the property. A $250 non-refundable pet fee will be added to your invoice at the time of booking and will cover up to 2 dogs. To have your dog approved for your stay, be sure to select the pet option when you book. If the pet option is not selected at the time of booking your dog will not be allowed at our property. Only dogs are allowed at our property. No other pets are permitted. If you bring any other type of pet into the cabin it will lead to eviction. Please do not do it. We WILL NOT allow more than 2 trained dogs to accompany you during your stay. No exceptions. We have a limit of 2 dogs without prior approval.

Area Construction: The Gatlinburg area is growing rapidly, and new homes are being built throughout the area, including on some neighboring lots near the property. From time to time, you may hear construction noise or notice new homes being built nearby. This activity is outside of our control. We want to be fully transparent and make you aware of the possibility of nearby construction before your stay.

Amenities: We always do our very best to ensure all of our amenities are in good working order and function as expected. Despite our best efforts sometimes things do break or malfunction during a guest's stay. During these situations we always do our best to repair these items as quickly as possible. Some non-essential amenities such as hot tubs, arcade machines, Theater and TV Systems, Internet and Wi-Fi, and other small electronic items in rare situations may break or malfunction. This is very rare to happen, but because these types of items are provided for entertainment and convenience we do not allow partial refunds or reservation cancellations beyond our normal policies if they do malfunction during a guest's stay. We do promise we will do our repair these items as quickly as possible if a problem arises. By renting our property through Airbnb you agree to our amenities policy above.

Cameras: Multiple surveillance cameras are located on EXTERIOR of the home and are actively recording the grounds surrounding the home, parking areas, exterior decks, yard areas, and main entrance/front porch area. No cameras are pointed toward private areas, and no cameras are located inside the home. We respect your privacy. Surveillance cameras are only present as a means to protect our property.

Locations of exterior cameras are below:

• Exterior Main Front Porch / Main Door Entry Area
• Front Yard Area
• Parking Area and Driveway

By renting our property you understand and agree to our use of exterior surveillance cameras.

Parties: We do not allow “Partying” at our property. We expect guests to enjoy our property peacefully and quietly. Absolutely no underage drinking is allowed at our property.

Occupancy Limits: The cabin sleeps up to 14 people maximum. We cannot allow more, so please do not ask.

Rental Agreement: After booking we will send you a copy of our standard rental agreement and request your electronic signature. We require the rental agreement to be electronically signed within 48 hours of your reservation being made. If you disagree with any part of our rental agreement, you are more than welcome to cancel your reservation free of charge during the Airbnb 48 hour free cancellation window of time.

Rental agreement Terms:

PROPERTY & TERM:

The rental property (“Property”) is the cabin identified in the reservation confirmation. The rental term begins at the scheduled check-in time on the arrival date and ends at the scheduled check-out time on the departure date, as stated in the reservation confirmation (or the posted house rules). Any early arrival, early entry, late checkout, or continued presence on the Property before check-in or after check-out is strictly prohibited unless specifically approved in writing by the Owner, and if it occurs, it does not create a tenancy or extend any rights of occupancy. If the Owner permits an early check-in or late checkout, this Agreement remains in full force and effect for the entire time the Renter or any guest is on the Property, including any approved early/late access. This Agreement is a short-term vacation rental only and does not create a tenancy under Tennessee law.

SHORT-TERM RENTAL STATUS (NO TENANCY)

This rental qualifies as a short-term vacation rental under T.C.A. § 67-6-205 and is not a lease, residential tenancy, or time-share. No tenant rights, renewal rights, or possessory interests are created.

PAYMENTS, AUTHORIZATION, AND CHARGES

Airbnb processes the reservation payment according to Airbnb’s checkout terms and schedule. The Renter agrees to pay all rent, taxes, and fees as presented on Airbnb at the time of booking.

Reimbursement requests. If the Renter causes damage, missing items, excessive cleaning, rule violations, unauthorized pets/guests, smoking violations, late checkout, or any other costs described in this Agreement, the Renter agrees the Owner may seek reimbursement through Airbnb’s Resolution Center or other Airbnb-approved process, consistent with Airbnb policies.

SECURITY DEPOSITS AND DAMAGE PROTECTION

Airbnb generally does not allow hosts to charge a traditional security deposit for most listings, and damage issues are typically handled through Airbnb’s processes (including AirCover for Hosts and the Resolution Center).

If the Renter purchased any optional damage protection product (if offered), it may provide limited coverage under its own terms; however, it does not eliminate the Renter’s responsibility for damages, missing items, excessive cleaning, unauthorized pets/guests, smoking violations, occupancy violations, or fines/penalties. The Renter remains responsible for all costs and agrees reimbursement may be pursued through Airbnb as allowed.

OCCUPANCY AND USE

Maximum occupancy is stated in the reservation and may not be exceeded at any time. Only registered guests may stay overnight.

Parties, events, weddings, or gatherings are not permitted without prior written approval. Sub-letting or assignment of the reservation is strictly prohibited.

The Renter warrants that the Property will be used solely for personal vacation lodging purposes and not for any commercial use, professional photography or videography, filming, promotional activity, or ticketed event unless expressly approved in writing by the Owner.

Any violation may result in immediate removal from the Property without refund pursuant to Tennessee law.

TERMINATION AND REMOVAL

The Owner may immediately terminate this Agreement and remove the Renter and all guests for any violation, including but not limited to:

✦ Occupancy violations ✦ Unauthorized pets ✦ Smoking inside the Property ✦ Noise disturbances or illegal activity ✦ Falsified or misleading reservation information

Refunds (if any) are handled by Airbnb according to the reservation’s cancellation terms and Airbnb policies. Where permitted by Airbnb policy, the Owner may request reimbursement through Airbnb’s Resolution Center for damages, extra cleaning, rule violations, unauthorized pets/guests, and other costs described in this Agreement. Law enforcement may be contacted if necessary.

ASSUMPTION OF RISK, RELEASE, AND INDEMNIFICATION

The Renter voluntarily assumes all risks associated with occupancy and use of the Property.

The Renter understands and acknowledges that the Property is not childproof or handicap-accessible and includes inherent risks, including but not limited to:

✦ Hot tubs and water features ✦ Stairs, decks, hillsides, and drop-offs ✦ Wildlife ✦ Weather conditions and mountain roads

The Renter acknowledges that the Property is located in a natural mountain environment where wildlife, including bears, may be present, and agrees to follow all posted safety guidance and local wildlife recommendations.

The Renter shall be fully responsible for and shall indemnify the Owner against any claims, damages, injuries, or losses caused by or arising from the actions of any guest, invitee, or visitor of the Renter, whether registered or unregistered.

The Renter agrees to release, defend, indemnify, and hold harmless the Owner, managers, employees, and agents from any and all claims, injuries, death, loss, or damage arising from the use or occupancy of the Property, including those resulting from acts or omissions of the Renter or guests, use of amenities, acts of God, wildlife, weather, or utility outages. This obligation survives termination of the Agreement.

To the fullest extent permitted by law, the Owner’s total liability for any claim arising out of or related to this Agreement or the Renter’s stay, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the Renter for the reservation.

8.) CHILD SAFETY AND SUPERVISION

The Renter acknowledges and agrees that the Property is not childproof or babyproof. While the Property is built and maintained in accordance with applicable safety codes, it is the sole responsibility of the Renter to supervise all children at all times during the stay.

The Renter further acknowledges that the Property includes outdoor areas with inherent risks such as steps, wet surfaces, uneven terrain, water features, and drop-offs, and agrees to supervise all minors at all times and accept full responsibility for their safety.

The Renter understands that the Property may contain features that present potential hazards to unsupervised children, including but not limited to:

✦ Hot tubs and water features ✦ Elevated decks and staircases ✦ Steep hillsides, uneven terrain, and drop-offs

By signing this Agreement, the Renter agrees that children will be properly supervised at all times and will never be left unattended anywhere on the Property.

The Renter accepts full responsibility and liability for the safety and conduct of all children on the Property. The Renter further agrees to defend, indemnify, and hold harmless the Owner, managers, employees, and agents from any and all claims, liabilities, losses, damages, costs, or expenses arising from any injury, death, or property damage involving children during the rental term, whether sustained by the Renter, guests, invitees, or any other persons, to the fullest extent permitted by law.

If the Renter requires child safety equipment during the stay, the Renter acknowledges that such equipment is not provided by the Owner. The Renter may independently arrange for third-party delivery and setup of child safety items such as baby cribs, high chairs, pack-and-plays, baby gates, or similar equipment at the Renter’s sole discretion and expense. Any third-party services are not affiliated with or controlled by the Owner.

HOT TUB AND AMENITY USE

Use of the hot tub and all amenities is entirely at the Renter’s risk. Amenities are provided as a courtesy and are maintained in good faith; however, the Owner does not guarantee uninterrupted availability or functionality. Temporary unavailability of any amenity shall not constitute a breach of this Agreement or grounds for any refund or credit.

Children must be supervised at all times. Alcohol, drugs, soaps, oils, or foreign substances are prohibited. All posted safety instructions must be followed.

The Owner assumes no liability for injury, illness, or death arising from amenity use.

FIRE, GRILLS, AND FIREWORKS

Fireworks are prohibited at all times. Outdoor burning is permitted only in designated fire pits and only when allowed by law. Grills may not be placed on decks or porches. Fireplaces must be used only as instructed.

Violations may result in immediate removal and liability for damages.

CANCELLATION POLICY AND NO-REFUND ACKNOWLEDGMENT

For Airbnb reservations, the cancellation policy that applies is the Firm policy shown on the Airbnb listing and in the guest’s booking details at the time of reservation, along with any Airbnb policies that may apply. This Agreement does not expand refunds beyond what Airbnb allows for the reservation.

All cancellation requests, date changes, and shortening of stay requests must be submitted through Airbnb. Any refund (if any) is processed by Airbnb under the reservation’s cancellation terms and applicable Airbnb policies.

Summary of Airbnb cancellation policy (subject to Airbnb’s rules and any required overrides):

✦ To receive a full refund, guests must cancel at least 30 days before check-in. ✦ If a guest cancels between 7 and 30 days before check-in, they pay 50% for all nights. ✦ If a guest cancels less than 7 days before check-in, they pay 100% for all nights.

In addition, Airbnb’s standard policies include a 24-hour free cancellation period (full refund including taxes) for up to 24 hours after booking confirmation, as long as the reservation was confirmed at least 7 days before check-in (based on the listing’s local time and subject to exceptions).

The Renter acknowledges that purchasing third party travel insurance may cover losses arising from events that are otherwise non-refundable under Airbnb’s cancellation rules. The Renter understands that failure to purchase travel insurance is a personal decision and accepts financial responsibility for any losses not refundable under Airbnb’s policies. The Renter expressly understands and agrees that no exceptions are made to the cancellation policy for any reason, including but not limited to:

✦ Illness, injury, hospitalization, or death of the Renter or any member of the Renter’s party ✦ Severe weather, snow, ice, road conditions, or travel delays ✦ Airline cancellations, vehicle breakdowns, or transportation issues ✦ Work conflicts, family emergencies, or scheduling conflicts ✦ Natural disasters, power outages, or utility interruptions ✦ Decisions to leave early or not arrive at all

Failure to arrive on the scheduled arrival date, failure to occupy the Property for the full reservation period, or early departure for any reason does not entitle the Renter to any refund or credit. Any reschedule offered outside the cancellation window is at the sole discretion of the Owner and does not constitute a refund.

The Renter further understands and agrees that requests to change dates, shorten the stay, or reschedule a reservation are treated the same as a cancellation if made within 30 days of the scheduled arrival date.

For Airbnb reservations, payments and disputes are governed by Airbnb’s terms and payment processes. The Renter agrees to address any issues first through Airbnb’s platform (including the Resolution Center where applicable). The Renter further agrees not to initiate a payment dispute for charges that are properly due under Airbnb’s policies and this Agreement, and acknowledges the Owner may provide this Agreement and supporting documentation to Airbnb in the event of a dispute.

PET POLICY

Pets are prohibited unless pre-approved in writing.

✦Only dogs are considered; cats are never allowed. ✦Unauthorized pets result in immediate removal and forfeiture of all rent. ✦Pet fees apply unless the animal is a legitimate ADA-recognized service animal.

The Renter is responsible for all pet-related damage, which is not covered by any damage waiver.

Fee Type Fee Amount Pet feces or urine discovered inside home $250

Excessive shedding $200

Scratches on hardwood floors or walls Actual cost of repair

Destruction of furniture Actual cost of repair

Unauthorized pet on premises Termination of stay and loss of all rent

If the Renter lists a dog above but pets were not disclosed/approved on the Airbnb reservation, the Owner may send a request for the required pet fee through Airbnb’s Resolution Center (or other Airbnb-approved process), consistent with Airbnb’s fee rules.

The pet fee is $250 per stay and covers up to two dogs. Each additional dog is an additional $250. Any taxes will be handled as permitted by Airbnb and applicable law.

If dog(s) are brought to the Property and the required pet fee is not paid through Airbnb and/or pets were not approved on the Airbnb reservation, the pet(s) are considered unauthorized, which is a material violation of this Agreement and may result in termination and removal without refund to the fullest extent permitted. Where permitted by Airbnb policy, the Owner may request reimbursement through Airbnb for applicable fees, damages, and additional cleaning.

SMOKING

Smoking is strictly prohibited inside the Property. Violation results in a minimum $500 charge plus any additional cleaning or damage costs.

CLEANING AND CHECKOUT

Late checkout is charged at $200 per hour, billed by the minute.

The Renter understands that standard cleaning is included in the reservation; however, standard cleaning does not include excessive mess, misuse of amenities, or conditions requiring additional labor or specialized cleaning.

The Renter agrees that the Property does not need to be cleaned prior to departure; however, the Property must be left in a reasonable condition and the checkout procedures provided must be followed.

The Renter specifically agrees to the following checkout expectations:

✦ All trash must be fully bagged to prevent leaks. Trash must be placed in the designated trash cage outside or left bagged inside. Double-bagging is required if leakage is possible. ✦ All dishes must be loaded into the dishwasher and the dishwasher started prior to departure. ✦ No soaps, bubbles, oils, or foreign substances may be introduced into the hot tub.

For Airbnb reservations, the Renter agrees the Owner may seek reimbursement for these additional costs through Airbnb’s Resolution Center or other Airbnb-approved process, consistent with Airbnb policies.

✦ Introduction of soap, bubbles, oils, or any substance other than water into the hot tub resulting in additional cleaning will result in a $100 fee. ✦ Dirty dishes left in sinks or throughout the cabin, rather than placed in the dishwasher, will result in a $50 fee. ✦ Trash that is not properly bagged or causes leakage will result in a $100 fee. ✦ If the Property is left excessively messy and requires additional labor beyond standard cleaning, a minimum $200 excessive cleaning fee will be charged. Additional charges may apply if actual cleaning costs exceed this amount.

WEATHER AND FORCE MAJEURE

No refunds are issued for weather conditions, road closures, power outages, illness, or travel disruptions. The Renter is strongly encouraged to purchase travel insurance.

In the event the Property becomes uninhabitable prior to check-in due to circumstances beyond the Owner’s control, the Owner’s sole obligation shall be to issue a full refund of amounts paid, or at the Owner’s sole discretion, offer a substitute property if available.

SURVEILLANCE

Exterior surveillance cameras are used solely for security, safety, and property protection purposes. No recording or surveillance devices are located inside the dwelling. Recorded footage is retained for a limited period and is not shared except as required for security, legal, or insurance purposes.

RIGHT OF ENTRY

The Owner or Owner’s authorized agents may enter the Property at reasonable times and without prior notice in the event of an emergency, to make necessary repairs, to protect the Property, or to investigate a suspected violation of this Agreement. Such entry shall not constitute a breach of quiet enjoyment.

WEAPONS

Firearms and weapons are not permitted inside the Property. Weapons must remain secured inside vehicles at all times. This prohibition applies regardless of whether the weapon is lawfully owned or permitted.

INTERNET AND ILLEGAL ACTIVITY

Illegal downloading, streaming, or other unlawful internet activity is prohibited and grounds for removal without refund. Any fines, penalties, or legal costs arising from such activity shall be the responsibility of the Renter.

ITEMS LEFT BEHIND

Returned items are subject to a $40 handling fee plus actual shipping costs.

GOVERNING LAW AND VENUE

This Agreement is governed by the laws of the State of Tennessee.

For reservations made through third-party booking platforms, including but not limited to Airbnb and Vrbo, this Agreement supplements the platform’s terms and applies to the fullest extent permitted.

Venue shall be Sevier County, Tennessee.

The prevailing party is entitled to recover reasonable attorney fees and costs.

ENTIRE AGREEMENT AND NO WAIVER

This Agreement constitutes the entire agreement between the parties and supersedes all prior communications.

Failure to enforce any provision does not constitute a waiver of future enforcement.

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall continue in full force and effect.

ACCEPTANCE

By signing this Agreement, the Renter confirms the following:

✦ The Renter is the booking guest and will occupy the Property ✦ The Renter accepts full financial responsibility ✦ The Renter agrees to follow and also enforce this Agreement with all members of their party

The Renter represents and warrants that all information provided during the booking process and in any required reservation questions is true, accurate, and complete. Any material misrepresentation or omission shall constitute a breach of this Agreement and grounds for cancellation without refund.