Guest Expectations

Before you embark on your much‑deserved vacation, we’d like to share what you can expect from Tilah Stays, and what we kindly expect from our guests.

What can you expect from us?

1. You’ll enjoy a clean, tastefully decorated home that looks just like the photos.

2. The property is fully equipped to anticipate your needs, so no late‑night store runs are necessary. If something essential is missing, we kindly request to let us know and we’ll be happy to take care of it.

3. Our team is genuine, responsive, and committed to your comfort. We’re available from 8 AM to 8 PM, seven days a week. While appliances are maintained regularly, we understand that unexpected issues can happen. If so, just give us a call and we’ll be happy to help as soon as possible.

4. Our goal at Tilah Stays, is to help create memorable experiences. Ask us about car rentals, birthday set‑ups, bachelor/bachelorette decorations, and more. We’d love to make your stay extra special.

5. For birthday set‑ups, bachelor/bachelorette, or special decorations, to ensure we can prepare everything smoothly, we kindly ask that you share any special requests at least 24 hours prior to your check‑in time. This allows our team to arrange the details promptly and have everything ready to welcome you.

What is expected of you?

More than just a property, this is a home that’s very dear to us, and we love sharing it with you! In order to have a wonderful stay and avoid any hiccups, we’ve set a few friendly guidelines. We kindly ask that you take a moment to read them carefully and confirm that you’ve understood. Think of it as our way of keeping the good times rolling.

1. We kindly ask to please respect the neighborhood. Our homes are located in residential areas, and neighbors may not be on vacation. Keep noise to a minimum both indoors and outdoors, and please note that quiet hours are strictly enforced from 8 PM to 8 AM.

2. Please help us maintain the property by treating it respectfully and keeping it in great condition during your stay. We understand that accidents happen, but we ask that you let us know so we can replace items in time for the next guest.

3. Important Pool Notice:

Pool hours are from 8:00 AM to 8:00 PM, perfect for enjoying a refreshing swim during the day.

Proper swimming attire is strictly required at all times within the pool area.

For everyone’s comfort and safety, dogs are not allowed in the pool. Please note that a $250 fee applies if this rule is not respected.

The pool is a shared family space, and children may be present during your stay. For everyone’s safety, we kindly ask that glass bottles and cups are not used in or around the pool area.

After enjoying the pool, please take a moment to tidy up so the area stays pleasant for all guests. Let’s care for the pool area as if it were our own home.

4. Check‑in and check‑out at the agreed times. We operate on a tight schedule, with new guests often arriving the same day you depart. Lawn maintenance and cleaning services are also on a set schedule and needed to keep the property in great condition. Please be aware that these services cannot be rescheduled.