Important: We are committed to protecting our properties and staying compliant with short-term rental regulations. As part of our protection plan, included in your booking price, you will be required to complete an independent third-party verification through Truvi. Before your booking begins, you will be contacted via email and/or text to confirm your details and complete the verification process.
To ensure a smooth check-in experience, you'll also be asked to review and sign the House Rules, Emerald Stay Terms & Conditions, provide a copy of your ID and credit card details for incidentals and reason for visit via the Guest App Link sent in your reservation confirmation. Please make sure to complete both steps at least 24 hours before your arrival to receive your arrival instructions.
Please note that payments over $1,000 require a quick verification step. Guesty Pay Protect will contact you via email before your payment is processed to complete this verification. If the verification isn’t completed within 15 minutes, the reservation will unfortunately be canceled due to non-payment.
House Rules:
- Max Occupancy [20]
- You must be 21 years or older to rent this property and present for the entirety of the reservation.
- Please be respectful of the property and your neighbors.
- Neighborhood has a strict NO NOISE policy from 10PM - 7AM, so please help us be good neighbors :)
- Please adhere to the designated check-in and check-out times provided in your arrival instructions to ensure a smooth transition between guests.
- Early check-in and late check-out are subject to availability and with an associated fee.
- If any furniture is moved, please place it back in the original space where it was found.
- Additional charges (including shipping fees) may apply if personal items are left behind.
- In the event that you need to use the hard key, please place it back in the lockbox before departing. Failure to return any keys used to the lockbox will result in a $50 replacement fee per key.
Parties and Events:
- Parties or events are prohibited unless explicitly approved in writing. This includes hosting non-guests or exceeding the designated occupancy. Approved events are subject to event fees and/or an additional fee per occupant exceeding the original occupancy limit.
Pet Policy:
- A maximum of 4 pets are allowed for an additional fee of $100 per pet. Please clean up after your pets.
Parking Policy:
- There is free parking for multiple vehicles on premises.
- 2 covered spots are available in carport of Oaks.
Pool and Hot tub Rules:
- No lifeguard on duty. Swim at your own risk.
- Supervise children at all times.
- Please rinse off any sand from the volleyball court before entering the pool or hot tub.
- Please do not touch or move the pool vacuum at the property. Fees may apply.
- No glass or food allowed in the pool and hot tub areas. Additional fees may apply if glass or food is found.
- Please return the covers back on the hot tub after each use.
- Please ensure that the gates remain shut at all times due to the presence of an unsupervised water feature (swimming pool) on the premises.
- Please ensure to close the umbrellas after each use. It is very windy and they can break. Guests will be responsible for the cost if they break from non-compliance with this rule.
- For health, safety, and maintenance reasons, pets are strictly prohibited from entering the pool and hot tub. A $500 fine will be charged if this rule is violated.
- An additional fee of $50 will be charged if the pool TV isn't covered back up.
- Please allow 3–5 hours after pool servicing before swimming. This ensures the water is safe and properly balanced for you and your guests.
Fire and Safety Precautions:
- Smoking is not allowed.
- Minimum smoking fee: $250/home. However, the total charge may be higher if the property's condition renders it temporarily unrentable.
- Fireworks are not allowed.
- No shooting firearms or weaponry on the property.
- There is a fire pit on site for guest use. We kindly ask you to bring your own supplies and extinguish any flames/coals after each use. Please be aware of the status of county burn bans. This can be checked on the county website. There is a $500 fine for burning during bans.
- Please do not leave any personal items on the patios.
- The back lot is serene but please do not enter the gated area behind the property. This is private property.
- Exterior cameras are installed for security purposes. Tampering with or disabling them is strictly prohibited.
Hot Water:
- Please note that the hot water tanks are shared between each home so prolonged usage could affect temperatures.
HVAC Rules:
- Please do not set the home's thermostat above 76 (heating) or below 68 (cooling). To avoid overloading the system, please adjust the thermostat by no more than 2 degrees per hour and keep the doors and windows closed as much as possible. If you encounter any issues, don’t hesitate to contact us.
Wi-Fi note: This rural property uses satellite internet, which has limited and costly data. Please be mindful of heavy streaming, large downloads, gaming, or extended video calls. Wi-Fi is best suited for light browsing, email, and messaging.
Please note that this is a rural property out in the Texas Hill Country, where it's common to encounter wildlife such as birds, reptiles, deer, and other local fauna. Rural areas like ours may have limited or different services compared to urban settings, including cell phone and delivery services.
As you may know, Texas is known for its bug inhabitants. Rest assured, we take proactive measures to manage this, and it shouldn't pose a problem during your stay. To help us keep them outside, please keep all windows and doors closed. Please feel free to use the bug spray underneath the sink.
