Important: Before you arrive you will be asked to complete a rental agreement within 48hrs of booking. There will be a guest verification through Hospitable or our verification partner. This is done to ensure we are keeping up-to-date with short-term rental regulations as well as providing both our guests and our properties with extra protection. Hospitable or our verification partner will contact you via email and/or text to complete the verification. Please do so prior to arriving at the property to enable a quick and easy check-in process.

Please note that in the event of any damages during your stay, please let us know right away. We or our partner may reach out to assist with the resolution process.

House Rules

1. Supervision of Children:

• Please keep an eye on your children at all times.
• We do not take responsibility for accidents or injuries.
• Adult supervision is required around the pool area at all times. Do not leave children unattended.
• Please use the bunk beds responsibly and ensure that children are supervised at all times. We are not liable for any accidents or injuries resulting from improper use of the bunk beds.

2. Pool Safety:

• The pool area can be slippery; please exercise caution.
• No running or rough play near the pool.
• Swimming is at your own risk, as there is no lifeguard on duty.
• Keep the pool safety fence closed and in place whenever children are around, and keep the patio door alarm switched on.
• Keep the gate leading to the pool area closed and locked at all times, as the side gates in the pool area are not secured.

3. Noise and Respect:

• Please respect quiet hours between 10 PM and 8 AM
• Be mindful of neighbors and keep noise to a reasonable level.

4. No Smoking:

• Smoking is prohibited inside or outside the house. A $500 fine will apply if the no-smoking policy is not followed.

5. Pets:

• We love pets too! But since many of our guests have allergies, we're unable to host furry friends. Thank you so much for understanding. 🐾

6. Damages and Responsibility:

• Guests are responsible for any damages to the property or furnishings.
• Please report any accidents or issues promptly.

7. General Cleanliness:

• Please keep the property clean and tidy during your stay.
• Dispose of trash in the appropriate bins provided.

8. Appliance and Furniture Use:

• Please use all appliances and furniture responsibly.

9. Parking and Gate Entry:

• Maximum 3 vehicles, per Windsor Hills community rules.
• Park 2 cars on the driveway and 1 alongside it. Street parking is not allowed in Windsor Hills.
• Please send the full list of guest names at least 48 hours before check-in for gate entry.
• Resort wristbands must be picked up at the Windsor Hills Welcome Center.

10. Late Check-out:

• Check-out is at 10:00 AM ET. Our cleaning team arrives right after, so late check-outs not approved in advance will be charged $50 for every 30 minutes (or part of it) after 10:15 AM.
• Need more time? Message us the day before and we'll do our best to arrange it.

11. Guests:

• No additional guests or visitors beyond those listed on the reservation without our prior approval. Please message us in advance if you'd like to add anyone.

I hope that you will have an enjoyable stay at The Colorful Cove!