Primary renter must be 25 years of age (proof of age required). -Minimum age to rent is 30 years old -No Subletting. This is Non-Negotiable. The reservation holder must be the primary person checking in and is also the primary renter staying at the home, and is responsible for the actions of your invitees.
-Casago requires you to have your identity verified through Guest Ranger™. This is a courtesy service we provide for your protection as well as ours, and allows us to screen for potential identity theft and fraud. -Management reserves the right to refuse entry and cancel reservations if it feels it's in the best interest of the property owner to refuse access.
-All reservations must have a signed rental agreement prior to check-in. -Casago Management may require additional documentation from the renter, including a photo ID. -All reservations must have the primary renters' home address, cell phone, and email address on file prior to check-in. -No Pets. Violations will result in immediate removal from the property, and no refunds will be issued. -No Smoking inside or outside the property, this includes no vaping, no burning of candles, sage, or anything else that creates smoke. Any smoke damage will be billed to the guests for the actual costs +20% + lost revenue to remediate the property back to the original condition prior to the violation. Violations will result in immediate removal from the property, and no refunds will be issued. -Only the stated guest included in the signed rental agreement up to the maximum number of guests is allowed on the premises. No additional day guests, additional visitors, parties, catered events, weddings, receptions, gatherings, or any group events of any kind are allowed without additional written and signed approval by management. Welcome!
We’re excited to host you and hope your stay is relaxing, enjoyable, and memorable. This short-term Stay agreement helps make sure everything is clear for both you and the property owner, so you can enjoy your time with confidence. By confirming this reservation, you agree to the terms of this short-term Stay. The person signing below confirms they are a legal adult and authorized to enter into this agreement on behalf of all guests staying at the property. If you're bringing any additional guests, please include their names on the Additional Guest List so we can be fully prepared for your stay and stay compliant with local guidelines. This Stay is for a short-term visit only, similar to a hotel, and not a permanent residence. You'll have full access to enjoy the home during your stay and agree to depart by the check-out date listed below.

1. Short-Term Guest Experience Agreement This agreement is made on {current_date2} between {reservations.first_name} {reservations.last_name}, (“Guest”), and the Owner of the property located at {reservations.location_address}, Unit {reservations.unit_name}, {reservations.location_city}, {reservations.location_state_name} {reservations.location_zip}, {reservations.location_country_name} (“the property”). The property is a fully furnished short-term stay that includes basic utilities, furniture, and appliances. The owner has hired Casago Santa Barbara to help manage the property and act as their representative. Casago may sign this agreement on the owner’s behalf. 

Check in Date: {reservations.startdate}
Check in Time: 4:00PM

Check out date: {reservations.enddate}
Check out time: 11:00AM

Total number of days {reservations.days_number}

Check-Out Time
To ensure we can properly prepare the home for our next guests, we kindly ask that you check out by the scheduled time. If a guest stays beyond the agreed check-out time, the owner or property manager may need to access the home, secure the property, and prepare it for incoming guests. In some cases, this may include arranging for personal items to be collected. We truly appreciate your cooperation in helping us keep everything running smoothly for everyone.

 

2. This Stay only allows total maximum occupants: {reservations.unit_max_occupants}
   Your reservation has been approved based on the number of guests listed at the time of booking. In order to comply with local occupancy laws and community guidelines, we’re unable to allow additional visitors, parties, weddings, or events at the property. Thanks for helping us keep things peaceful and in line with the neighborhood! 
 

3. CONDITION OF PREMISES:
   1. The Premises shall be in the same condition upon departure as at check-in, with the exception of normal wear and tear.
   2. Accidents Happen - No Worries!
We totally understand that little accidents can happen during a stay, that’s why all of our properties include accidental damage protection. If something like a dish breaks, a wine glass chips, or linens get stained, just let us know so we can replace it before the next guests arrive. We really appreciate the heads-up and your help in keeping the home in great shape!

   3. Casago may enter the property with notice to make repairs.
   4. The Guest must immediately notify the Owner or agent of fire or other damage to property.
   5. Guest shall be responsible for all acts of their invitees to the Premises.
   6. Guest may not sublet or assign the Premises or this Agreement.
   7. The Guest shall abide by the House Rules of the Owner, Property Manager, Condominium Association.
   8. Guests shall not bring any pets onto the property unless otherwise approved. Bringing an unregistered pet onto or into the Premises will be considered a material breach and will result in immediate cancellation of this agreement and removal from the property. This also includes any VISITING pets of invited Guests.
   9. No Smoking Policy
This is a 100% smoke-free property. Smoking of any substance is not permitted inside the home at any time.
By signing this agreement, {reservations.first_name} {reservations.last_name} agrees to refrain from smoking anywhere inside the premises. In condominium or apartment-style communities, guests also agree to follow all local laws and HOA rules, which may prohibit smoking in outdoor common areas, on patios, balconies, or near entrances.
Violations of this policy may result in early termination of the Stay agreement and removal from the property, including potential involvement of local authorities. Guests will also be responsible for all remediation costs associated with smoke damage or odor removal. These costs typically range from $500–$1,500, depending on the level of remediation required (including ozone treatment or professional cleaning), and will be charged to the guest.

   10. No parties or hosted events are allowed. At no time shall the maximum number of allowable guests be exceeded as stipulated on this Stay agreement. Violation of this clause will be considered a material breach and will result in immediate cancellation of this agreement and removal from the property.
   11. PET POLICY: If a pet was approved guest will be required to sign a separate Pet Policy Addendum and agree to the Terms & Conditions of the Policy. This Pet Policy will be added as an attachment to this Agreement. Additional Pet Fees and Deposits may be added and agreed upon between the Guest and the Landlord. If a pet is brought onto the property without permission and without a signed Pet Policy Addendum, it will be deemed a material breach of this agreement. For guests that are considered Transient or Lodgers, such a material breach can lead to immediate termination of the remainder of the Stay period and loss of prepaid rent and security deposits. For Guests that are staying 30 nights or longer, we will use all available resources within the law to cure the breach. Guest with Pets, Service Animals or Emotional Service Animals must keep their animal with them at all times, and must not leave the animal alone in the home. We welcome guests traveling with animals, including assistance animals such as service animals or emotional support animals. To ensure the safety, comfort, and cleanliness of the home for all guests, animals may not be left unattended inside the home at any time. Animals must remain under the guest’s control while on the property and must not create excessive noise or disturbance. Guests are responsible for cleaning up after their animals and for any damage beyond ordinary wear and tear. No additional pet fee or deposit applies for verified assistance animals, in accordance with California and federal fair housing laws. We reserve the right to take reasonable steps if any animal poses a direct threat to the safety of others or causes substantial property damage that cannot be mitigated by other means. 


4.         KEYS, GARAGE REMOTES: Homes with keys, garage remotes, and gate remotes. Once Guests take possession will be responsible for replacement costs of lost keys and lost remotes.  
 
                5.            AUTHORIZED USE, GUESTS, AND INVITEES:  The Premises are to be used by Guest-only as a temporary personal vacation residence. Additional overnight guests are permitted so long as the number does not exceed the maximum allowed occupancy as stated in this agreement. 
               
                6.            TERMINATION OF AGREEMENT: The Guest agrees to comply with any and all rules and regulations provided within this Agreement. Guests shall not violate any law or local ordinance.  The following rule violations, behavior, activities, or disturbances may result in immediate termination of this Agreement, and/or loss of payments:
 
                a.             Any reservation found to have been obtained under false pretenses.    
                b.             Any breach of any term of this Agreement.
                c.             Occupancy of the Premises by pets owned by Guest or Guest’s Invitees. 
                d.             Exceeding the maximum number of people. 
                e.              Using the Premises for any illegal activity, including but not limited to illegal drug use or serving of alcohol to anyone under the age of 21. 
                f.             Having a party or other unapproved hosted event at the Premises.              
                g.             Complaints from neighbors due to loud music, excessive crowds, or excessive vehicle parking. 
                h.              Causing damage to the Premises or neighboring properties.
                i.              Any other acts which interfere with neighbors’ rights to quiet enjoyment of their properties. 
                j.             No smoking anywhere on the Premises or decks.
                               
                                       
                7. Furniture, Appliances, and Alterations
   

Guests may not move, remove, or replace any large furniture, appliances, equipment, or other items within the property at any time. The home may not be used for storage of personal household furniture, moving boxes, or similar items. If you’re in transition or relocating, please arrange for offsite storage. No alterations to the property are permitted, including (but not limited to): painting, wallpapering, changing locks, modifying fencing or landscaping, or attaching anything to walls or floors using nails, screws, tape, or adhesives. Thank you for helping us keep the property in great condition for all guests. 
 
 8. RIGHT TO ENTRY: The Guest understands and acknowledges maintenance representative may require access to the Premises to inspect, make necessary repairs, and perform routine maintenance. The guest further understands that prior to any access to the Premises, authorized representatives shall contact the Guest to make arrangements in advance so as to not interrupt the Guest’s vacation schedule.
 
 9. MAINTENANCE/CONDITION OF PREMISES: The Guest shall immediately notify Casago or its designated representative of any problem, malfunction, or damage. Guest agrees nothing shall be placed in toilets other than toilet paper. Upon such notice to Casago that a repair needs to be addressed, Casago shall promptly repair or replace the appliance or system. 
 
 
 10. NO FIREWORKS OR BONFIRES: No fireworks and/or any other pyrotechnic devices are allowed. Such use is strictly prohibited and will result in eviction. Open fires and/or bonfires are strictly prohibited on the Premises and surrounding beaches.
 
 11. NO ASSIGNMENT OR SUBLETTING: The Guest shall not assign or sublet the Premises or this Agreement. If the Premises or this Agreement is assigned or sublet, the Guest shall be in material breach of this Agreement and will be required to immediately vacate the Premises, forfeiting the right to any prepaid rent.
 
 12. NOTICE OF ABSENCE: The Guest shall notify Casago in advance if the Guest will be absent from the property for an extended length of time. 

 13. INSURANCE: The Guest understands that the Property Owner and Casago do not carry insurance to cover the Guest’s belongings. The Guest agrees that the Owner and Casago are not responsible for any loss or damage to the Guests' personal property and personal possessions during the term of the Stay agreement. Travelers Insurance has been offered to the guest at the time the reservation was booked. If you wish to have your personal belongings covered Guest need to purchase and carry their own insurance covering all of your personal property located in the unit or bear full responsibility for its damage including damage from fire, water, theft, Acts of God, or any cause.
 
 
 14. JOINT AND INDIVIDUAL OBLIGATIONS: Each adult Guest shall be jointly and severally responsible for the performance of all obligations under this Agreement.
 
 15. INDEMNIFICATION, HOLD HARMLESS, WAIVER AND RELEASE OF LIABILITY: Guest, on behalf of itself and its heirs, assigns, executors, and administrators, hereby agrees to release, discharge, defend, indemnify and hold Owner of the Premises and Casago harmless of and from any and all claims, demands or causes of action arising out of or related to this Agreement, and Guest’s occupancy and use of the Premises, including but not limited to claims for personal injuries of whatever nature, including but not limited to swimming pool or spa use, if applicable, by Guest or Guest’s invitees, death, or property damage. Notwithstanding the generality of the foregoing, this provision specifically applies to any personal property, vehicles, or beach items at the Premises for Guests’ enjoyment. Guest agrees that Casago and Owner shall have no liability arising from any temporary defects or stoppage in supply of water, gas, electricity or plumbing. Guest agrees that Casago and Owner shall have no liability for any loss or damage caused by weather conditions, natural disasters, acts of God, or other reasons beyond their control. By his/her/their signature below, Guest acknowledges they have read the following advisements, and agree to inform all invitees of Guest regarding the same and the use of the Premises.
 
 16. MEDIATION: Any dispute or claim arising out of this Agreement or from the use of the Premises, shall be submitted to mediation before a disinterested neutral, before resorting to arbitration or court action. Mediation fees, if any, shall be divided between the parties involved. If for any dispute or claim for which this paragraph applies, any party commences an action or arbitration without first attempting to resolve the matter through mediation, or refuses to mediate after a request has been made, then that party shall not be entitled to recover attorney fees, even if such fees would otherwise be available to that party in any such action. This mediation provision applies whether or not the arbitration clause below is applicable. 

Initial {{initial}}
 
 17. BINDING ARBITRATION: Any controversy or claim arising out of this Agreement or from the use of the Premises, shall be submitted to binding arbitration in accordance with the rules, then in effect, of the American Arbitration Association, and shall be conducted in Santa Barbara County. The parties hereto agree to the retention of a local retired judge and/or trained attorney-mediator to serve as the arbitrator. If the parties cannot mutually agree upon the selection of one such individual to serve as an arbitrator, then Guest on the one hand and Casago and Owner on the other shall each select one arbitrator. The two selected arbitrators shall select a third arbitrator; all three arbitrators shall serve as the arbitration panel for the dispute. The fees of the arbitrator(s) shall be divided and paid equally by Guest on the one hand, and Casago and Owner on the other; however, a party’s payment of arbitrator fees shall be included in any cost award issued pursuant to paragraph 25, below. Judgment upon the award rendered may be entered in any court having jurisdiction thereof.

Initial {{initial}}
 
 18. ATTORNEY’S FEES: In any action or dispute arising out of this Agreement or from the use of the Premises, the prevailing party shall be awarded, in addition to any damages, injunctive or other relief, the amount of its reasonable attorneys’ fees, costs and expenses incurred. The reasonable costs recoverable by the prevailing party shall include not only the costs set forth in the California Code of Civil Procedure and the Rules of Court but also the costs of expert witnesses and investigators reasonably necessary to conduct the litigation. The term “prevailing party” shall be as defined in the California Code of Civil Procedure. This paragraph shall also apply to any arbitration proceedings between the parties.

 
 19. MISCELLANEOUS PROVISIONS: The headings contained herein are for convenience purposes only. The headings do not define, limit or extend the scope or intent of the language of the sections and the paragraphs to which they pertain. No amendment, change or modification to this Agreement shall be valid unless in writing signed by the party to be bound. 

Initial {{initial}} I agree that this is a legally binding document and I have read all terms and conditions in this document. 
ACKNOWLEDGEMENT:
I/we, the undersigned, hereby apply for the above listed accommodation and warrant that I/we have read, understand and agree to the terms and conditions of this Agreement, and I/we agree to abide by homeowners/agents/association restrictions on use of said property. I/we further understand and represent that I/we are executing this Agreement on behalf of all parties named on the guest list. I/We further understand and agree to be bound by these terms.