Welcome It is our goal at Coastal Vacation Rentals to make your stay as comfortable as it can possibly be. We hope our guests create beautiful memories and return to see us often! We have set some house rules intended to create the best experience for everyone.
Please be advised we use a digital document delivery system to ensure all of guests receive the information needed for their stay, no policy appearing in that document supersedes Airbnb policy but we do require initials and signatures throughout the document to draw your attention to the most important information and verify that you have received it.
There is no smoking in or around any of our properties.
No events, weddings, or parties are allowed.
No pets are allowed without prior authorization, and only in select units. Upon approval, a $100 pet fee (per approved pet), plus tax, will be added.
Check in time is 4PM – Check out time is 11AM. Guaranteed early check-in or late check-out can be arranged, based upon dates and availability, with an additional charge.
Complaints must be quickly brought to our attention with photos or other documentation and remedy of the situation will, in all cases, be our primary course of action. Complaints not brought to our attention will prevent any possibility of any amount of refund.
CVR will diligently pursue repairs, but there shall be no relocation, rental rate proration, or refund in the event of circumstances beyond our control, including but not limited to appliance, air conditioning, or other mechanical failures, unfavorable weather, and temporary/limited disruption of utility services, including cable and internet service.
We provide a starter supply of coffee, bath soap, shampoo, paper towels, bathroom tissue, dish soap, dishwasher and laundry detergent. They will not be replenished during your stay.
WiFi information, if available, will be posted in the property and is usually on the fridge along with other important information for your stay.
By local ordinance quiet hours are from 10PM to 7AM.
Guests are allowed daytime visitors up to 50% of the max overnight capacity, for example a property that sleeps a max of 6 may have 3 visitors for a total of no more than 9 people at any time.
Please do not rearrange any furniture, if you absolutely have to, you must return everything to the way you found it or there will be additional charges from the housekeeping service.
Please turn all heating off when you are away or checking out.
At check out, please empty all trash & wash all dishes. Leaving them in the dishwasher or drying rack is fine, the housekeeper will put clean items away. Additional housekeeping charges will apply if housekeepers have to empty trash or wash dishes.
Please contact the office right away if your outside trash is full or if you can't find it.
Unit linens are not to be used for makeup application or removal unless specifically indicated they are for that purpose (such as embroidery or a sign), linens damaged by makeup will result in a replacement charge.
All items (keys/remotes/passes/etc.) picked up from our office must also be returned to the office. Those items in the property at check-in should be left in the same place at check-out. Standard keys that are lost or damaged cost $25 for replacement, specialty keys, garage remotes, and permanent parking passes are replaced at-cost (including the cost of programming if needed) plus $25.
We look forward to many years of vacations with you!