Terms &Conditions :

Upon arrival, I agree to promptly notify Evoque Resort Homes within two (2) hours if there are any pre-existing damages to the propertyI acknowledge that I am liable for any costs associated with damages to the property during my stay. This includes, breakages, or any additional cleaning required beyond normal use. Events cannot be held at the home, this will result with eviction without refund. I acknowledge i am 26 years old or olderThe guest agrees to comply with all rules set forth by the HOA association, which include adhering to quiet hours from 11 pm to 7 am, following parking regulations, placing trash cans out of street view once serviced, and observing the no-events policy. Please note that Resort HOAs maintain 24/7 security with guarded and gated access to monitor resort entry.

Check-InStandard check-in time is4:00 PM. Your vacation home will be equipped with an electronic lock for easy, keyless entry. The door code will be provided once your final payment has been received and the rental agreement has been signed. The door code will be activatedat 4:00 PM on the day of your arrival, which is the official check-in time. Early check-in may be available for an additional fee if the home is not scheduled for same-day guest departure. This must be arrangedin advanceand is only availablewithin 10 days of arrival. Same-day requests for early check-incannot be accommodated. Check-OutCheck-out time isno later than 10:00 AM. Guests are not required to perform full cleaning, launder linens, or wash dishes before departure. However, an additional cleaning fee may apply if the home is left in a condition that requires excessive or specialized cleaning. Please be sure to follow the trash removal guidelines as posted in the property, and take out trash on the designated days. If a guest fails to vacate the home by10:00 AMwithout a pre-approved late check-out, and this delay preventsEvoque Vacation Homesfrom preparing the property for incoming guests, the departing guest agrees to be responsible for any resulting damages or costs. These may include, but are not limited to, costs associated with relocating incoming guests to an alternative home. Late check-out may be available for an additional feeonly if there is no scheduled same-day arrival. This must bearranged in advance, as same-day requests cannot be accommodated. Pool and spa heatPool heating is an optional amenity and is available for anadditional fee, which varies by property. If selected, pool heat must be purchasedfor the full duration of your stay. Once pool heat is requested and added to your reservation, the pool heater will be turned on24 hours prior to your check-inand will run for approximately8 hours per day. Please note that pool heaters operate on atimer, typically set to activate in the morning and shut off in the evening.

Smoking & Pet PolicySmoking is strictly prohibitedin all properties managed byEvoque Vacation Homesat any time. If evidence of smoking is found inside the home, the Guest will be contacted and held responsible for all cleaning and deodorizing costs, which may include treatment of carpets, furniture, window coverings, and other affected items. These charges will be applied to the credit card on file associated with the reservation. Pets are not permittedin any property managed byEvoque Vacation Homes,unless previously authorized in writing. Unauthorized pets brought onto the property will result in additional cleaning fees and may lead to immediate eviction without refund. Guests with authorized pets are still fully responsible for any damages caused and must ensure pets are not left unattended. Evoque Vacation Homesassumes no responsibility for any injury, loss, or action taken against a pet or pet owner during the rental period, whether on or off the premises.

Limitation of Liability All community and home amenities are used at the Guest’s own risk. Guests are encouraged to exercise caution when using stairs, elevators, showers, bathrooms, and walkways. Evoque Vacation Homesand the property owner(s) accept no responsibility for personal injury, illness, or loss, and cannot be held liable for the safety of the Guest or their travel party. By entering a home managed byEvoque Vacation Homes, the Guest voluntarily assumes all risks associated with potential exposure to COVID-19. Evoque Vacation Homesand/or the property owner will not release the physical address of the property until a valid and signed Rental Agreement has been received and full payment for the rental has been made. At that time, the Guest will receive a Rental Voucher via email, which will include the property address and all necessary arrival information. Evoque Vacation Homesand/or the owner are not responsible for the failure of equipment or services within the property. In the event of a malfunction, the Guest must notifyEvoque Vacation Homeswithin one (1) business day to allow an opportunity for resolution. The Guest is solely responsible for their personal property. Evoque Vacation Homesand/or the property owner are not liable for any lost or stolen items during the rental period. Any incidents should first be reported to the appropriate authorities, followed by a report toEvoque Vacation Homes. Children must be supervised at all times. It is the policy ofEvoque Vacation Homesthat no child under 18 years of age is to be left unsupervised in the property at any time. All use of games, toys, baby equipment, strollers, and rental cribs is at the Guest’s own risk. The Guest acknowledges that there is no lifeguard on duty. Use of the pool is entirely at the Guest’s own risk. Diving, roughhousing, and running around the pool area are strictly prohibited. Non-swimmers and children must always be supervised by a capable adult or swimmer. Any issues with pool alarms or safety fencing must be reported immediately. Per Chapter 515. 33 of the Florida Residential Swimming Pool Safety Act, tampering with or disabling pool alarms is a second-degree misdemeanor, punishable by up to a $5,000 fine or one (1) year in jail. Tampering is strictly prohibited. Evoque Vacation Homesis not liable for acts of violence, natural disasters, fire, flood, war, civil unrest, or other force majeure events that may impact the Guest’s stay. We are not responsible for the failure of public utilities such as water, electricity, gas, or internet, nor for the actions or inactions of third-party providers or any authority. We also do not accept liability for the malfunction of household appliances, air conditioning, pool heaters, or BBQs. Prompt efforts will be made to arrange necessary repairs by local professionals. We accept no responsibility for any loss, damage, or changes to your reservation caused by events beyond our control. This includes, but is not limited to, war, terrorism, civil disturbances, flight delays or cancellations, airport closures, weather conditions, fires, floods, or labor disputes. No credit or refund will be issued for shortened stays due to late arrivals, early departures, or weather-related cancellations. Use of BBQ grills is strictly at the Guest’s own risk. Evoque Vacation Homesassumes no liability for any injuries or incidents arising from BBQ use. Guests are responsible for correctly connecting gas bottles and for keeping children away from BBQs, whether in use or not. Evoque Vacation Homesis not responsible for inadequate pool heating when temperatures drop below 55°F. Pool heaters using electric heat pumps do not function efficiently in such conditions, and performance under these temperatures is considered outside ofEvoque Vacation Homes’control and an act of nature. Failure to comply with any of the terms outlined in this agreement may, at the sole discretion ofEvoque Vacation Homes, result in the Guest’s eviction from the property without refund.

Property Descriptions & UseAll property descriptions provided on Evoque Vacation Homes’ website(s) are offered in good faith. Evoque Vacation Homesand the property owner(s) assume no liability for any errors, omissions, or misinterpretations. The Guest agrees that the rental period will begin and end on the dates specified in the Rental Agreement and reservation confirmation. The use or occupancy ofRVs, enclosed trailers, tents, or any form of temporary shelteron the property is strictly prohibited. The Rental Agreement may not be assigned or transferred to any third party, nor may the property be sublet. Guests are not permitted to break, change, or add locks to the premises. The Guest is granted a limited license to occupy the property for the designated rental period. This agreement does not create a tenancy or confer any rights under Chapter 83 of the Florida Statutes.

Lost & FoundIn the event that a Guest leaves personal belongings behind,Evoque Vacation Homeswill make a reasonable effort to locate and recover the item(s). However,Evoque Vacation Homesis not liable for any loss under any circumstances. If located, the Guest will be contacted and provided with the contact information for alocal shipping servicethat specializes in packaging and mailing guest belongings. It is the Guest’s responsibility to arrange pickup and cover all associated costs. Dispute ResolutionAny disputes arising from this agreement will be resolved exclusively throughbinding arbitrationin accordance with the rules of the American Arbitration Association for commercial disputes. Arbitration will take place inOrange County, Florida, and Florida law shall govern the proceedings. Each party is responsible for their own legal fees and costs. The State of Florida shall retain exclusive jurisdiction over any such matters.