Check-In/Out: Check-in is available after 16:00, and check-out is by 10:00. We offer a seamless self-check-in via smart lock, with instructions sent 48 hours before your arrival.
Early Check-In/Late Check-Out: Enjoy early check-in or late check-out free of charge if there's no same-day turnover. Please notify us 36 hours in advance during business hours. Our office is closed on weekends and holidays (emergencies only), so for weekend/holiday requests, please confirm timing at least 1 business day prior. Last-minute late check-out requests (within 24 hours) cannot be accommodated and will incur a $50 fee.
Occupancy: This apartment accommodates up to 4 people at the listed rates. Additional guests incur a fee of $65 per guest per night, with a maximum occupancy of 6 guests. Children under 3 years old are not considered additional guests but should be included in the booking for proper preparation.
No Smoking: Please note: This apartment and the building are strictly non-smoking environments. We kindly ask all tenants and their guests to respect this policy to ensure a clean and healthy living space for everyone. Thank you for your understanding and help with following this rule.
Quiet Hours: Please note the quiet hours are 23:00 – 07:00.
Meeting & Conference Fee: Business meetings and conferences require prior consent and are subject to an additional fee of $250 per hour. This fee helps cover any additional wear and tear associated with extended use of the space for professional purposes.
Prior Approval for Events: Should you wish to host a small gathering, kindly seek our approval beforehand. This allows us to manage guest expectations and potential noise concerns. Guests who hold parties will be asked to leave and will be charged $400 per hour for the duration of the event.
Peaceful Enjoyment: We request that guests refrain from hosting parties, events, or large business meetings in the home without prior written consent. This ensures a peaceful environment for all residents in the home and neighborhood.
Pet Policy: We are pet-friendly with strict cleaning protocols. Guests with allergies should be mindful that we cannot guarantee the complete removal of all pet hair and cannot be held liable for any allergy attacks that may occur.
Mid-Stay Cleaning Fee: For stays longer than two weeks, a mid-stay cleaning fee of $125 applies. This service helps maintain a fresh and comfortable space, with our cleaner changing bed sheets, dusting, and tidying up. Regular upkeep ensures a pleasant stay and helps prevent any unexpected deep cleaning fees at checkout.
Optional Housekeeping: Light cleaning services are available upon request for a discounted fee, with 48 hours' notice to guarantee availability.
Baby Items: Baby high chairs and portable Pack and Plays are available upon request with 48 hours' notice.
Additional Amenities: An air mattresses is available upon request with at least 48 hours' notice.
Shoes: We kindly request that no shoes be worn inside the house, especially on carpets.