We would truly appreciate it if you as our Responsible Guests follow these - HOUSE RULES - and it has been reviewed on booking. Thank you in advance and truly appreciate your cooperation! ⌘ For new AirBnB/VRBO/Other Platform users, please note that we are not a hotel and you are booking a one of a kind, privately owned property, hosted directly by the owner. ⌘ Quiet time is between 10PM and 7AM. ⌘ To be eligible to book as our responsible guests, please ensure you have uploaded your Government issued ID, selfie & mobile phone number to complete your AirBnB/VRBO/Other Platform profile. ⌘ This living space is designed to be comfortable for a maximum of 14 persons only. ⌘ No Parties or gatherings ⌘ A live wireless CCTV with remote server is installed just outside the door to verify guest identities and number of occupants. Only the number of guests listed on the AirBnB/VRBO/Other Platform are allowed. ⌘ Do not touch the decor. Kindly respect our property and do not move any furniture, decor, or remove any items on the property. ⌘ We keep inventory of items stored on site. Loss of any items on our property, large or small will be reported as theft and may be mentioned on your review. AirBnB/VRBO/Other Platform will reserve the rights to charge your credit card for any lost or damaged items from our property. ⌘ As in AirBnB/VRBO/Other Platform terms of service: 11.1 As a Guest, you are responsible for leaving the Accommodation (including any personal or other property located at the Accommodation) in the condition it was in when you arrived. You are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the Accommodation, excluding the Host (and the individuals the Host invites to the Accommodation, if applicable). ⌘ Smoking and vaping is allowed in the driveway. ⌘ No dirty shoes within the house. ⌘ Do not touch any of the BARE canvas prints on the walls! If once it is stained, it will be permanently damaged. ⌘ Please acknowledge that occasionally, we or other guests may leave consumables such as condiments or snacks when it's available. In our intentions we try our very best to ensure that it is not expired or stale. However, ultimately, it is up to the guests’ discretion and inspection to consume these items if they wish. The host does not take any responsibility for the consumables. ⌘ Check-In time is between 4p and 8p. Most of the time we can accommodate after 8p please ask. ⌘ Early Check-In is available with host permission, the charge is $20 per hour ⌘ Late Check-out is not always available as we will arrive shortly after 10 AM to prepare the space for our next incoming guest, if available the charge is $20 per hour ⌘ Overstay Fee. As in AirBnB/VRBO/Other Platform Term of Service point 8.2.2 If you stay past the agreed upon checkout time without the Hosts consent, you no longer have a license to stay and you agree to pay fees up to 2 times nightly fees paid by you to cover the inconvenience suffered by the host plus other fees. ⌘ Again, because this is an AirBnB/VRBO/Other Platform community not a hotel, please be respectful of our personal property and keep it as clean as you first enter it. It will be very clean on your arrival, and I ask that you leave it neat and free of rubbish on your departure. ⌘ Pool Heat is $30/Night ⌘ An extra charge will incur for Pool Heat please ask the host if you would like this added to your stay, it is recommended from October through April. ⌘ The Pool Heater is set at 85 degrees Fahrenheit, increasing the temperature beyond this is not allowed and may place additional wear and tear on unit. Fee may be assessed if it is found to be changed. ⌘ No Glass bottles or breakable foodware is allowed near the pool, please use the plastic dishes provided. ⌘ Please wash all dishes used before departing. ⌘ Please inform the host if anything breaks or is damaged, any damage unreported we will assume it was guests fault and they will be charged for the repair. ⌘ Remove any sand from items placed in washer outside before putting in washer. ⌘ Please place dirty towels in washer. ⌘ Guests must comply with all local laws and regulations ⌘ Any violations of house rules will result in either evictions, charges, fines, and/or loss of deposit at the discretion of the host. ⌘ A charcoal BBQ is provided for out BBQ, guest is responsible for purchasing charcoal. ⌘ Trip Insurance is highly recommended, especially since Florida is known to have severe storms and hurricanes, refunds will not be given due to weather or any other issues. ⌘ A damage deposit is required from the guest. ⌘Same day or last minute bookings may require later check in then the standard 4P time please inquire about checkin time. ⌘ No parking in the grass ⌘ No refunds will be given if an amenity is not working or malfunctioning, we will diligently work to get it back up and running. ⌘ Guests are required to sign and agree to house rules. If you have read it this far, THANK YOU for being a 5 STAR GUEST!!!

Community Entry & Rules All visitors must be pre-registered into Proptia.

All drivers MUST have a VALID driver's license or a military ID (with proof of insurance on the vehicle). State IDs, voter's card, passports, and/or bank issued card will NOT be accepted as a driver's license. International driver's licenses are acceptable if current.

Uber/Lyft/Taxi drivers must have a valid Windsor Hills address and a driver's license. Pin dots are not valid addresses.

All vehicles and trailers MUST have license plates and tags. The vehicle registration must be up-to date. 

Guests MUST comply with entry procedures - their driver's license will be read into Proptia  so that a parking pass can be issued. 

 Guests must have their reservation paperwork with the property address ready for review. This can be on a smartphone but NOT in text message format.

Only ONE vehicle is allowed through the gate at a time.

Check in through the LEFT lane at the Front Guard House.

Homeowners MUST NOT share their owner access card with their guests. If shared, they will be confiscated.

Registered Guests MUST NOT share their parking passes with their guests, If shared, they will be given daily passes. 

Parking There is a THREE CAR MAXIMUM per Windsor Hills property address - exceptions MUST be: approved by the General Manager PRIOR to arrival or ENTERED INTO DWELLING LIVE prior to arrival.

Parked vehicles CANNOT block sidewalks.

Parked vehicles CANNOT park on the streets or grass.

Up to THREE vehicles may be parked at the home (the third must parallel park and not block the sidewalk). A 4th vehicle is allowed only with permission and MUST park in the designated overflow parking lot, not the driveway. 

Registered guests CANNOT share parking passes with unregistered guests. 

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If guests cannot comply with the community access rules they will not be allowed on property. PLEASE HELP US ENFORCE THIS and keep your investment and your community safe!

Visitors Visitors (including family & friends) must be pre-registered in Proptia.

*Please be advised that each home is designed to sleep a certain number of people due to fire code. Every properly licensed home has a certificate showing the total occupancy permitted by law. Overcrowding of homes is prohibited & violators will be evicted. 

Trash & Recycling At Windsor Hills, each condominium, town home & pool home is equipped with a bench-mate to store trash until it is collected. The bench-mate for your home is located just outside the home's front door. 

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Trash is collected every day after 7:00 AM. 

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Compactors are located at the corner of Comrow St & Almaton Loop, next to the playgorund on Dinville St, at the corner of Archfeld & Teascone Blvd (at the hilltop) & also in the recreation area parking lot. 

Mail Deliveries  Due to limited & unsecured space at the clubhouse, Windsor Hills Welcome Center does not accept deliveries of mail/post, parcels/packages, child strollers, wheelchairs, motorized wheelchairs or any other items.  ​

Owners & guests should coordinate rental & mail deliveries (this includes FedEx, UPS & the United States Postal Service) to coincide within their arrival & departure dates. 

Packages/deliveries sent to the Welcome Center will be declined & returned to sender. If pre-arranged, many of the rental companies will deliver directly to the home. 

Vehicles can/will be towed at the vehicle's owner's expense. If the issue escalates, guests can be trespassed by the Osceola Sheriff's Department and the property manager/owner will be notified. 

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