Limits of Liability
We rent strictly to families and adults over 25 only. Violations of this regulation will be denied occupancy and forfeit full rental amount.
Grand Strand Resorts cannot be held liable or responsible for errors in printing, pictures or rates on this website or any other website. Our staff works diligently to find and correct all mistakes. Errors can happen for many reasons and this may result in incorrect information being sent. We apologize for any inconvenience unintentional error might have caused you.
Check-in & Check-out times
Daily rentals have a minimum of 3 nights stay
Check-out is 10 a.m. NO EXCEPTIONS!
Late Check-outs are subject to a $75.00 an hour late fee.
Check-in is 3 - 5 p.m. subject to unit availability
Late arrival check-in (after 5 p.m.) is available with advance notice and MUST BE PAID IN FULL. We have a late arrival lock box next to our office door. Please call ahead for combination. For lost, late arrivals, and emergencies, we have a live answering service ready to help you after hours. Please be sure to contact us.
Our office will send a text message to the cell phone on file if your unit is ready before 3 p.m. Please be aware that on occasion a unit may be ready later than 3 p.m. but will be ready before 5 p.m.
Reservations
A $500 deposit is due upon booking to confirm your reservation; reservations will automatically be cancelled if deposit is not received within 7 days.
All reservations are subject to a $150.00 processing fee for a 7 day or monthly stay. Daily processing fee is $25 a day.
Checks are accepted if received 30 days before stay. Returned checks will incur a $35.00 bank fee.
On-line reservations require payment by Discover, Visa or Master Card at time of booking.
Upon receipt of payment, you will receive confirmation showing your rental charges, processing, insurance and damage waiver fee for all rental services
Final balance MUST be paid in full 30 days before check-in and a final confirmation will be mailed or emailed to you at this time. The credit card on file will be charged automatically 30 days before arrival unless you ask us not to charge the credit card at the time of booking.
ANY RESERVATION THAT REQUIRES A DATE OR UNIT CHANGE WILL BE CHARGED A $35 FEE TO MAKE THE CHANGE.
We do accept Visa, MasterCard and Discover Card. The Rental Agent shall place the advance rental payments in an interest bearing Trust Account with an insured South Carolina bank with accrued interest payable to the Agent.
11. No Pets
Absolutely No Pets are allowed in our units. Any pet found in or around any unit will result in a $400 charge and will result in immediate eviction and forfeiture of all rents paid along with any damages that resulted because of pet. This rule is checked and strictly enforced.
Restrictions
Departure cleaning and Linens are provided for all weekly and daily rentals. This is reflected on your rental statement.
All beds will be made upon arrival, Not including sofa beds and Murphy pull outs. We ask that at departure, you remove all items from the refrigerator and freezer, carry all trash out and turn on the dishwasher.
Linens for sleeper sofas or Murphy beds can be rented for $35.00 a set if needed. (Each set includes 1 flat sheet, 1 fitted sheet, 2 pillow cases, 4 towels, and 4 wash clothes. Goody Bag to be given at check-in, includes a starter kit of paper products. (Hand soap, and dishwasher soap etc.) Come to the office for Goody Bag the next day if late arrival.
Suggested items to bring:
Paper products including toilet paper & Paper towels
Hand Towels, Kitchen Towels and Pot Holders
Trash bags, plastic wrap & foil
Soap, shampoo & tanning lotion
Hair dryer & camera
Beach chairs, floats, beach bags, umbrella
CD's, videos, paperback books, games & puzzles
Credit cards & cash
15. Dog Friendly Condos
We offer a limited supply of dog friendly condos. There is an additional $400 fee for these units. The fee is used to clean and deodorize after each departure. Please contact us for units and availability.
Locked Closets
Many owners have their personal items locked in a closet for their convenience. These areas are not included in any rental. Please DO NOT attempt to open these locked closet doors - they are for homeowner use only. If you break into the closet your account will be charged for repairs and any missing items.
All units are Non Smoking
There will be a $300 charge to your account for any evidence of smoking inside a rental unit, this includes the balcony, as it is considered "common area".