The City strictly enforces regulations related to parking, noise, and occupancy for licensed vacation rentals. A 24/7 Neighborhood Disturbance Hotline is available to support enforcement of the Good Neighbor Policy, which is posted inside the home and available on the City’s website. Tenants are responsible for any fines, penalties, or violations that occur during their stay. This includes liability for lost rental income resulting from the suspension or revocation of the property’s City Lodging Permit. Thank you for being a respectful guest.

Occupancy Maximum overnight occupancy is 2 guests (after 9:00 PM). Maximum daytime occupancy is 2 guests, unless otherwise approved in writing by management.

General Rules Primary guest must be at least 30 years old to book Same-day reservations may have a 5:00 PM check-in No smoking, vaping, or marijuana use — $500 fine No parties or unauthorized gatherings Children under 18 must be supervised at all times Follow the posted trash schedule

ID Verification All guests are required to provide a valid government-issued ID. Verification is completed through our secure third-party system to confirm guest identity and age. Guests may also email their ID or present it in person at our Costa Mesa office during business hours. Failure to complete ID verification may result in a cancellation without refund.

Reservation Requirements The primary reservation holder must be present at check-in and throughout the stay. If police or management visit the property and the reservation holder is not present, Tower 17 Properties & Management reserves the right to immediately cancel the reservation and evict all occupants. Any exceptions must be pre-approved in writing.

Same-Day Bookings Guests booking on the day of arrival must contact Tower 17 Properties before submitting a reservation request. Same-day check-ins may be delayed until 5:00 PM to allow for proper cleaning and inspection.

Check-In & Check-Out Policy Guests who arrive before or depart after the scheduled times without prior written approval will incur a $299 fee plus tax. Departures after 1:00 PM will be charged an additional night at the advertised rate. If an unauthorized late departure delays the next guest’s arrival, the departing guest may be liable for additional fines or reimbursement

Noise Policy Quiet hours are from 9:00 PM to 7:00 AM, in accordance with City Code 10.26.015. Amplified music is not allowed at any time. Music must not be audible beyond the property lines, even when played inside the home

Pets Pets are not allowed. Service animals are accepted with prior notice. Unauthorized pets will result in a $499+ fee.

Enforcement Guests are responsible for any and all fines or penalties, including violations of cityMunicipal Codes 5.95.020 and 5.95.050(A). A $1,000 fee will be charged if police or city compliance officers are dispatched for a violation. Guests are also liable for any lost rental revenue resulting from permit suspension or revocation. A valid driver’s license matching the reservation name must be submitted within 24 hours of booking.

Utilities Guest is responsible for agreed upon flat rate utility fee of $250/mo