VACATION RENTAL AGREEMENT & ADDITIONAL RULES AIRBNB RESERVATIONS IMPORTANT NOTICE

THE RIGHTS AND OBLIGATIONS OF THE PARTIES TO THIS AGREEMENT ARE DEFINED BY LAW AND INCLUDE UNIQUE PROVISIONS PERMITTING THE DISBURSEMENT OF RENT PRIOR TO TENANCY AND EXPEDITED EVICTION OF RENTERS. YOUR SIGNATURE ON THIS AGREEMENT, PAYMENT OF MONEY OR TAKING POSSESSION OF THE PROPERTY AFTER RECEIPT OF THIS AGREEMENT IS EVIDENCE OF YOUR ACCEPTANCE OF THIS AGREEMENT AND YOUR INTENT TO USE THE PROPERTY FOR A VACATION RENTAL.

This Vacation Rental Agreement and Additional Rules are part of the terms of your Airbnb reservation with Isle Stay Awhile Vacation Rentals. Airbnb's applicable terms, policies and requirements also apply. If an Airbnb requirement conflicts with this Agreement, the Airbnb requirement will control to the extent required by Airbnb or applicable law.

1. PAYMENTS AND FEES

Payment timing, payment methods, collection and processing for Airbnb reservations are governed by Airbnb's applicable terms and payment policies.

Renter remains responsible for amounts properly due in connection with the reservation, including charges for damage, excessive cleaning or other amounts permitted under this Agreement, Airbnb's policies and applicable law.

Optional services requested by Renter, when available, may be charged separately in accordance with Airbnb's policies.

2. RENTER RESPONSIBILITIES

Renter shall comply with the North Carolina Vacation Rental Act, applicable laws, these Additional Rules, posted house rules and applicable HOA or community requirements.

Renter shall keep the Property reasonably clean and safe, properly dispose of trash, cause no unsafe or unsanitary conditions and promptly report damage, maintenance problems or unsafe conditions.

Renter must allow reasonable access for inspections, maintenance and repairs as permitted by law and use the Property only for lawful residential vacation purposes.

Renter is responsible for the conduct of all occupants, guests and visitors associated with the reservation.

Material violations may result in termination of the tenancy and expedited eviction when permitted by law.

3. AGE, OCCUPANCY AND RESERVATION TRANSFERS

The responsible Renter must be at least thirty (30) years old and must occupy the Property throughout the reservation unless Management approves otherwise in writing.

Reservations made on behalf of groups when the responsible Renter will not occupy the Property are prohibited unless approved by Management.

Reservations may not be transferred, assigned or sublet without written approval.

Occupancy may not exceed the maximum permitted for the Property. Unauthorized occupants or material occupancy violations may result in additional lawful charges or termination of the tenancy.

4. CANCELLATIONS AND REFUNDS

Cancellations and refunds for Airbnb reservations are governed by the cancellation policy applicable to the Airbnb listing, Airbnb's applicable policies and applicable law.

Any service fees or other amounts collected or retained directly by Airbnb are controlled by Airbnb and are not controlled by Isle Stay Awhile Vacation Rentals.

Nothing in this Agreement limits any refund or other right required by applicable law.

5. WEATHER, TRAVEL PROTECTION AND MANDATORY EVACUATIONS

Weather and environmental conditions are outside the control of Owner and Management.

Except when otherwise required by law or applicable Airbnb policy, no refund or credit will be provided because of rain, wind, hurricanes, tropical storms, extreme temperatures, flooding, rip currents, beach erosion, beach or ocean conditions, voluntary evacuation, travel delays, transportation problems, late arrival, early departure or Renter's decision not to occupy the Property.

Travel Insurance / Travel Protection

Travel insurance or travel protection, if available for an Airbnb reservation, may be offered separately by Airbnb or another provider.

Isle Stay Awhile Vacation Rentals does not determine the availability, terms or coverage of such protection and does not determine or guarantee payment of any insurance claim.

Renter is responsible for reviewing any available coverage, terms, conditions, limitations and exclusions and deciding whether to purchase coverage.

Mandatory Evacuations

If state or local authorities issue a mandatory evacuation order covering the Property, Renter must comply.

Refunds, if any, resulting from a mandatory evacuation will be determined in accordance with N.C. G.S. §42A-36, other applicable law and applicable Airbnb policies.

Nothing in these terms waives any refund or other right that cannot legally be waived.

6. DAMAGE AND EXCESSIVE CLEANING

Renter is responsible for damage to the Property, furnishings, appliances, equipment, linens or other property caused by Renter, occupants, guests or visitors beyond ordinary wear and tear.

Renter must promptly report damage occurring during the stay.

Renter may be responsible for reasonable costs resulting from damaged or missing property, excessive cleaning, stain or odor remediation, bodily fluids or biohazard cleanup, damaged mattresses or bedding, unauthorized animals, smoking or vaping, improper plumbing use, misuse of appliances or equipment, service calls resulting from guest misuse, lost keys, remotes or access devices and HOA or governmental fines caused by Renter or Renter's party.

The standard cleaning fee covers ordinary turnover following normal vacation rental use. Additional cleaning may be charged when the Property is left in a condition requiring cleaning substantially beyond normal turnover service.

Management will make reasonable efforts to document and substantiate additional charges.

Charges and reimbursement requests will be handled in accordance with applicable law and Airbnb's applicable payment, damage and reimbursement procedures.

7. PETS, SERVICE ANIMALS AND ASSISTANCE ANIMALS

Pets are prohibited unless the Property is designated as pet-friendly and the pet has been disclosed and approved. Required pet fees must be paid in accordance with the reservation terms and Airbnb's applicable policies.

Unauthorized pets may result in additional cleaning or damage charges and termination of the tenancy when permitted by law and Airbnb policy.

Service animals and other assistance animals protected by applicable law are not considered pets and will be accommodated as required by law, including at properties otherwise designated as no-pet properties. No pet fee will be charged solely because an animal is a qualifying service or assistance animal.

Guests traveling with a service or assistance animal are encouraged to notify Management before arrival so the reservation can be properly noted. Management may request information concerning the animal only to the extent permitted by applicable federal, state and local law and Airbnb's applicable policies.

Service and assistance animals must remain under the control of the handler and comply with applicable health and safety requirements. Renter remains responsible for actual damage or excessive cleaning caused by the animal beyond ordinary use to the extent permitted by law and Airbnb policy.

Misrepresentation of an animal's status does not exempt Renter from otherwise applicable pet fees, cleaning charges, damages or other lawful remedies.

Nothing in this section is intended to limit any right or accommodation required by applicable law or Airbnb policy.

8. SMOKING AND VAPING

Smoking and vaping are prohibited inside the Property, including cigarettes, cigars, pipes, marijuana, vaping devices and similar products.

When outdoor smoking is permitted, all debris must be safely and properly disposed of.

A cleaning and remediation charge of up to $500 may be assessed for violations, in addition to actual damages or remediation expenses exceeding that amount when permitted by law and Airbnb policy.

9. PARTIES, EVENTS, DISTURBANCES AND ILLEGAL ACTIVITY

Parties, receptions, weddings and other events are prohibited unless approved by Management in writing and permitted under Airbnb's policies.

Renter and occupants must comply with applicable noise ordinances, HOA rules and community regulations.

Excessive noise, disruptive behavior, illegal activity or conduct interfering with neighbors may result in termination of the tenancy as permitted by law and Airbnb policy.

Fireworks, firecrackers, rockets and sky lanterns are prohibited. Possession and use of firearms must comply with all applicable laws.

10. POOLS, HOT TUBS, SPAS AND RECREATIONAL AMENITIES

Pools, hot tubs, spas, bicycles, kayaks, grills, game equipment and other recreational amenities are used at the user's own risk, subject to applicable law.

Children and individuals who cannot swim safely must be appropriately supervised. Diving is prohibited unless specifically permitted. Glass containers are prohibited in and around pools, hot tubs and spas.

Guests shall not alter, disable or interfere with pool or spa equipment, pumps, heaters, chemicals, controls or safety devices.

Pool and spa temperatures cannot be guaranteed. Weather, outdoor temperatures and equipment limitations may affect water temperature. When heating is purchased, Management will make reasonable efforts to provide the service but does not guarantee a specific temperature.

11. ELEVATORS, APPLIANCES, HVAC AND AMENITIES

Guests must follow all posted elevator operating and safety instructions. Children may not operate or use an elevator without appropriate adult supervision. Guests shall not force elevator doors, interfere with safety mechanisms or attempt repairs.

Management will make reasonable efforts to maintain advertised appliances, equipment and amenities but does not guarantee uninterrupted operation.

Temporary interruption or failure of nonessential amenities or services, including internet, Wi-Fi, television, grills, bicycles, game equipment, pools, hot tubs or elevators, does not automatically entitle Renter to a refund.

Heating and air-conditioning systems must be operated in accordance with the Property's posted or established temperature settings and restrictions. Guests may not bypass, override, remove or alter thermostat lock boxes, temperature limits, HVAC controls or other system restrictions. Weather and environmental conditions may affect HVAC performance.

Problems must be reported promptly and Management must be given a reasonable opportunity to investigate and address them.

Nothing in this section limits rights concerning conditions that materially affect health, safety or habitability under applicable law or rights provided under applicable Airbnb policies.

12. GOVERNMENTAL AND UTILITY RESTRICTIONS

Renter must comply with governmental orders or restrictions affecting the Property, including water conservation requirements, drought restrictions, beach closures, emergency orders and utility restrictions.

Owner and Management are not responsible for restrictions or interruptions imposed by governmental authorities or utility providers.

Such restrictions do not automatically entitle Renter to a refund except when required by law or applicable Airbnb policy.

13. PESTS AND COASTAL CONDITIONS

The coastal environment naturally includes insects, mosquitoes, flies, ants, palmetto bugs, rodents and other wildlife. Management uses reasonable pest-control measures, but occasional pest activity cannot be completely prevented and does not necessarily indicate improper maintenance.

Significant pest activity should be reported promptly so Management has a reasonable opportunity to address it.

Ocean, beach, inlet, canal, waterway and tidal conditions are naturally occurring and may change without notice.

Swimming, boating, kayaking, fishing, bicycling and other recreational activities involve inherent risks. Guests are responsible for evaluating conditions and must comply with posted warnings, beach flags, lifeguard instructions and governmental advisories.

14. PARKING, VEHICLES AND GOLF CARTS

Renter must comply with parking restrictions applicable to the Property and surrounding community.

Vehicles may not block neighboring properties, roads, sidewalks, fire lanes or access areas.

Golf carts are permitted only where allowed by law and applicable HOA and property-specific rules.

Renter is responsible for parking citations, towing expenses, fines or other charges resulting from vehicles associated with the reservation.

15. LINENS, HOUSEHOLD ITEMS AND CHECKOUT

When linens and towels are included, they are provided for use during the reservation and remain the property of Owner, Management or the applicable linen provider. Linens are professionally laundered and delivered to the Property prior to check-in.

Bed making is not included in the rental rate, standard cleaning fee or linen service. Beds are not made prior to arrival unless the optional bed-making service has been requested and purchased. Bed making is available for an additional $100 per reservation. This service is completely optional and is not required as part of the reservation.

Some Properties may have a limited supply of starter household items such as toilet paper, paper towels, trash bags, dish soap or similar items as a convenience to guests. Items and quantities vary by Property and are not guaranteed to be available upon arrival or sufficient for the entire stay. Renter should plan to provide any additional household supplies needed during the reservation.

Renter may be charged for missing or damaged linens, towels or household items beyond ordinary wear and tear. Beach towels are not provided unless specifically stated in the Airbnb listing.

Guests must follow property-specific checkout instructions concerning bedding, trash, dishes and other reasonable checkout requirements.

Early check-in and late checkout are not guaranteed unless approved by Management. Entering before authorized check-in or remaining after checkout without permission may result in reasonable additional charges when it interferes with cleaning, inspection or preparation of the Property, subject to applicable Airbnb policies.

16. RIGHT OF ENTRY

Owner, Management and authorized employees, contractors or agents may enter the Property at reasonable times and with reasonable notice when practical for purposes permitted by law, including inspection, maintenance, repairs, pest control and addressing reported problems.

Management may enter without advance notice when reasonably necessary to protect persons or property, respond to an emergency or when otherwise permitted by applicable law.

Renter shall not prevent reasonable access when entry is permitted by law.

17. PERSONAL PROPERTY AND LOST ITEMS

Owner and Management are not responsible for loss, theft or damage to personal belongings except to the extent liability cannot legally be waived.

Management will make reasonable efforts to locate reported lost items but cannot guarantee recovery. Renter is responsible for reasonable shipping and handling costs associated with returning found items.

Found property will be held for thirty (30) days after checkout. After thirty (30) days, unclaimed items may be discarded or donated as permitted by law. Management is not obligated to store, maintain or return items beyond this period.

18. SECURITY AND PROPERTY-MONITORING DEVICES

Properties may contain exterior security cameras, doorbell cameras, noise-monitoring devices, pool equipment monitors, smart thermostats or other security or property-management technology when disclosed and permitted by applicable law and Airbnb requirements.

Guests may not cover, disconnect, disable, damage or interfere with authorized security, safety or property-monitoring equipment.

No camera controlled by Owner or Management will be located in an interior area where guests have a reasonable expectation of privacy.

Any security cameras or monitoring devices required to be disclosed under Airbnb's policies will also be disclosed in the Airbnb listing as required.

19. PROPERTY AVAILABILITY, CONDITION AND SURROUNDINGS

Owner and Management will make reasonable efforts to provide the Property in a fit and habitable condition.

If the Property becomes unavailable or cannot legally or reasonably be occupied because of casualty, major mechanical failure, governmental action or another circumstance, Management may attempt to offer a reasonably comparable substitute when permitted.

Renter is not required to accept a substitute unless otherwise permitted by law or agreed to by Renter. If an acceptable substitute cannot be provided, refunds will be handled according to applicable North Carolina law, applicable Airbnb policies and the circumstances causing the Property to become unavailable.

Views, neighboring properties, construction activity, road work, beach conditions, traffic and surrounding conditions may change and are outside Management's control. Such changes do not automatically entitle Renter to a refund except when otherwise required by law or applicable Airbnb policy.

20. HOUSE AND HOA RULES

Renter and all occupants must comply with property-specific rules and applicable HOA or community rules.

Rules may address parking, trash, pools, hot tubs, elevators, golf carts, pets, noise, occupancy, beach equipment and similar matters.

Renter is responsible for reasonable fines or charges resulting from violations by Renter, occupants, guests or visitors after notice of the applicable requirement, to the extent permitted by law and Airbnb policy.

21. LIABILITY AND INDEMNIFICATION

To the extent permitted by North Carolina law, Renter agrees to indemnify and hold harmless Owner and Management from claims, damages, injuries or losses arising from the negligent, unlawful or intentional acts of Renter, occupants, guests or visitors or their violations of these terms.

Nothing in these terms releases Owner or Management from liability that cannot legally be waived or eliminates duties imposed by applicable law.

22. TERMINATION AND EXPEDITED EVICTION

Material violation of these terms, applicable law or property rules may result in termination of the tenancy and expedited eviction as permitted by the North Carolina Vacation Rental Act.

Grounds may include exceeding occupancy limits, unauthorized parties or events, illegal activity, unauthorized pets, serious disturbances, intentional property damage or other material violations.

Termination does not relieve Renter of responsibility for unpaid amounts, damages, fees or other amounts lawfully owed.

Any action involving the Airbnb reservation will also be handled in accordance with applicable Airbnb requirements.

23. PAYMENT DISPUTES AND REIMBURSEMENT REQUESTS

Renter agrees to contact Management promptly regarding billing questions or disputes so Management has a reasonable opportunity to investigate and address the matter.

Payment disputes, damage claims and reimbursement requests involving an Airbnb reservation will be handled in accordance with applicable law and Airbnb's applicable payment, reimbursement and dispute procedures.

Management may provide reservation records, these terms, communications, photographs, invoices and other relevant documentation to Airbnb, payment processors or financial institutions in connection with a payment dispute, damage claim or reimbursement request.

24. GOVERNING LAW AND GENERAL TERMS

These terms are governed by the laws of the State of North Carolina, including the North Carolina Vacation Rental Act when applicable.

Venue for legal proceedings arising from the reservation shall lie in the county where the Property is located unless otherwise required by law.

If any provision is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

This Vacation Rental Agreement and Additional Rules, the Airbnb reservation terms, applicable Airbnb terms and policies, property-specific rules and written addenda constitute the terms applicable to the reservation.

Property-specific written terms control over general terms when they address the same subject more specifically unless prohibited by applicable law or Airbnb requirements.

25. ACCEPTANCE

Renter consents to receiving reservation terms, notices, invoices and communications electronically.

To the extent permitted by applicable law and Airbnb requirements, booking or maintaining the Airbnb reservation, making payment or taking possession of the Property after receiving or being provided access to this Vacation Rental Agreement and Additional Rules constitutes acceptance of these terms whether or not a separate handwritten or electronic signature is obtained.

The person making the Airbnb reservation is responsible for ensuring that all occupants, guests and visitors comply with these terms.

By booking or maintaining the reservation after receiving or being provided access to these terms, Renter acknowledges the applicable cancellation and refund policies, understands that travel insurance or travel protection is not included unless separately offered or purchased and agrees to comply with applicable property, HOA, community and governmental requirements.