IMPORTANT – BOOKING REQUIREMENTS
Within 2 hours of booking, or before check-in if sooner, the reservation holder must acknowledge and agree to all House Rules, including the scheduled property service access described in Rule # 6. If this acknowledgment and consent are not provided within the required timeframe, the reservation will need to be canceled and all amounts paid will be refunded in full.
All reservations are also required to complete and sign our Rental Agreement and Grill Waiver within 24hs hours of booking, r before check-in if sooner.
Failure to sign within the required timeframe may result in cancellation of the reservation.
Violation of any House Rule may result in cancellation of the reservation without refund.
1- Copy of an unexpired Government ID will be required for the name on the reservation.
2- Minimum Age requirement to rent this property is 25 years old
3- Quiet hours after 10 pm
4- There can not be more than 12 guests in or on the property at any one point in time (not more than 8 overnight). No unregistered guests overnight allowed.
5- You agree to the following smoking charges (no smoking allowed, inside or outside on the patio):
- This property is non-smoking. If there is evidence of smoking, you will incur a minimum deep cleaning fee of $500 charged to your airbnb account, plus applicable taxes. The guest will also be responsible for the cost of any lost profit on any booking following their stay that results in cancellation due to the smoke smell issue. Please note that e-cigs, vapors, hookahs, marijuana, etc. fall under our non-smoking policy.
6 - Scheduled Property Services:
By booking this property, guests acknowledge and consent to routine exterior service access during their stay for the following scheduled services:
1- Pool service: Mondays and Fridays
2- Landscaping: Mondays
3- Trash service: Tuesdays/Wednesdays and Fridays/Saturdays, as needed to place containers out and return them after collection
All of these services require access to gated exterior areas of the property.
Arrival times for these services cannot be provided. Timing varies based on each technician’s daily route, weather, workload, and other operational circumstances.
Schedules may occasionally change due to holidays, weather, technician availability, or other circumstances beyond our control. When this occurs, service may be moved to an adjacent day before or after the regularly scheduled date. By booking, guests consent to service occurring on an adjusted date after notification from us.
These are routine property services necessary for the maintenance and operation of the home.
7 - Check out time is 10am. Late Check outs are subject to availability, a fee and require authorization. Unauthorized late check-outs will be subject to a charge equal to one day, plus the cost of refunding next guests due to not completing the cleaning on time.
Late check outs must be requested and paid with at least 24hs prior departure. We do not guarantee availability if requested within 24hs of departure.
8 - We are not responsible for theft or loss of personal property
9 - Lost and found policy: Valuable items (For example money, gold, jewelries, phones) will be kept at the home for 1 months. After 1 months of keeping found items they will be transferred to the nearest police station. Other items such as clothes will be kept for 1 week before disposal. Used items such as food and personal care will be disposed of immediately. To mail items back to guests, an additional charge of $60 applies for small items (subject to change). Property Manager reserves the right to charge more for larger items. Guests are responsible to send a paid shipping label and box/envelope for any items they want to be shipped. Items can be picked up at the house without a charge ONLY while the home is being cleaned after the guest's check-out. Once cleaners leave the home, guests will need to wait until the next scheduled cleaning to wither retrieve items at the house or have us mail them back.
10 - No refunds will be provided due to inoperable appliances, pools, hot tubs, etc. The Property Manager will make every reasonable effort to assure that such appliances will be and remain in good working order. No refunds will be given due to power blackouts, water shortage, flooding, snow, construction at adjacent properties, or mandatory evacuations of the area by county officials due to hurricanes or other potentially dangerous situations arising from acts of god or nature
11- Guests acknowledge and grant specific permission to Property Manager to enter premises at any time for inspection purposes should Property Manager reasonably believe that Guests are causing or have caused any damage to Rental Property.
12-Guest agrees to grant Property Manager access to Rental Property for purposes of maintenance and repair.
13- We have exterior surveillance cameras (at the front door, on driveway, on east side entrance by the trash cans and on the patio pointing to the dock) and an interior noise monitoring device that monitors decibels (it does not record sound). Tampering with or blocking these devices or the WiFi is prohibited.
14- No street parking, driveway only (up to 5 cars). No garage access.
15- Washing cars on the driveway or street is not allowed
16- Boat trailer parking not allowed
17- A $60/day fee applies to use the dock for boats.
18- We allow boats of up to 30 feet. Longer boats may be allowed upon request. The dock is shared with the owners’ boat, so the full dock shown in some photos is not fully available for guest's boat usage.
19- The use of confetti and/or glitter anywhere in the home is strictly prohibited. The use of tape is not allowed on walls, wood & cabinets. Violations will incur a $600 charge.
20- We reserve the right to request a picture of the credit card used to make the reservation, showing only the name and the last 4 digits and covering the rest. This is to prevent fraud. Failure to provide this if requested will result in an immediate cancellation.
21- Third party bookings are not allowed without prior authorization from host. Violations will result in an immediate cancellation with NO refund.
22- For your own safety, we do not provide pool floats. You are welcome to buy them for your stay. Any pool floats left at the house upon check out will be discarded.
23- No glass is allowed in the pool.
24-Guests must remove all toys and/or trash from the pool upon check out. A $200 pool cleaning fee will be charged if there is trash and/or toys left inside the pool upon check out.
25- Guests will be charged $200 for any pool cleaning needed outside of the normal pool cleaning schedule due to contamination caused by guests (such as but not limited to: drink spills, trash, feces etc).
26- The following items are strictly prohibited in the house: weapons, ammunition & illegal drugs.
27: Owner’s Boat (Not for Guest Use)
There is a privately owned boat docked year-round at the property. It is for owner use only. Please do not board, sit on, or handle the boat or its equipment.
A security camera is mounted on the boat and faces only the water, not the home or guest areas.
28- Payment Verification & Fraud Prevention: For fraud-prevention purposes, we reserve the right to require additional verification for any reservation, especially last-minute reservations. This may include requesting a photo of the credit card used for payment showing only the cardholder name and the last four digits. All other numbers, expiration date, and security details must be fully covered. We may also require a brief video call to verify that the booking guest matches the government-issued ID provided. Required verification must be completed within one (1) hour of the request. Failure to complete the verification within that timeframe will result in cancellation of the reservation, subject to the applicable cancellation policy and platform rules.
29- Routine Exterior Maintenance:
Guest understands and agrees that routine exterior-only service visits may occur during their stay. These may include pool service approximately twice per week, landscaping approximately once per week, mosquito control approximately every two weeks, and exterior pest control approximately every two months. These services follow regular schedules, are part of the property’s ongoing upkeep, and may occur while the property is occupied.
Copy of the Dock/Pool/Grill waiver below:
DOCK & POOL LIABILITY WAIVER
I have adequate experience regarding docks & pools.
I take responsibility for any person on the property, excluding the mgt. co., the property owner, and their agents, to the fullest extent allowable by law.
Failure to follow safety norms will result in the immediate termination of rights and privileges without
warning and without a refund.
I understand a dock and pool is dangerous, even when using caution, and I accept personal responsibility for damages and injuries caused by my actions or the actions of others on the property, excluding the mgt. co., the property owner, and their agents.
I will hold Maven Vacation Rentals, the property owner, and their agents harmless for any damages or injury due entirely or in part to the forementioned danger, my lack of care, my negligence, the acts of a third party, an act of nature, or any other cause, except for gross negligence on the part of Maven Vacation Rentals, the property owner, or their agents, in which case damages will be limited to actual medical expenses incurred.
I will indemnify Maven Vacation Rentals, the property owner, and their agents, for damages and legal fees resulting from any legal action taken by a third party or members of my group due to my actions or inaction.
This waiver can be severed and modified to the extent necessary to be legally enforceable.
Unclear terms herein will be interpreted based on the intent of Maven Vacation Rentals to minimize liability.
I will ensure: No person who is intoxicated, or who lacks full mental capacity will use any of the items listed in this waiver
Further, I agree to the following specific rules:
I will remove any boat and any other belongs and will not use the dock if there is a severe storm warning or tropical storm watch in effect for the property.
Boats over 30 feet are prohibited (Exceptions might be made for longer boats pending Home Owner’s approval)
I will comply with all Florida boating regulations, including Chapters 327 & 328 of the Fla. Statutes, which are available upon request.