RENTAL RULES FOR (Viking River Retreat): Non compliance of any of these rules is subject to eviction and/or further charges.
Must sign rental agreement upon booking
Must submit a $500 off-platform security hold that will be collected upon signing rental agreement but it will not be placed until 2 days prior to arrival and released 7 days after departure, if no damages are reported. Please note we are API Connected to a hotel-style software called OwnerRez to safely and securely take off-platform security deposits.
CHECK-IN/CHECK-OUT - Check in is 4pm EST and check out is 11:00AM EST.
MAXIMUM OCCUPANCY – The maximum number of guests is limited to ten (10) persons in and on the property. This is NOT negotiable.
MINIMUM AGE REQUIREMENT - You must be at least 25 years old to rent the Viking River Retreat, and the person renting the Viking River Retreat MUST BE one of the guests who remain with the rental party throughout the stay. If this rule is not followed, all guests will be evicted immediately with no refund of rental monies paid. Guest who initiates the rental will remain responsible for all other guests, children, or visitors during occupancy of the property.
SORRY, NO ANIMALS - Animals are not permitted in the Viking River Retreat, or on the property. If evidence of an animal is found, fees will be charged.
NO SMOKING - This is a NON SMOKING rental. Smoking is permitted outside, but you must dispose of cigarette butts properly. This means, DO NOT throw them over the deck or in the yard, we don’t want to see your butts. There are ashtrays for this purpose. All ashtrays must be emptied and cleaned before your departure if you use them. If evidence of smoking inside the house is found, fees will be charged.
CAMERAS: We have outdoor surveillance cameras that view the front entrance, driveway and back yard. Cameras are for property protection. Do not tamper with the cameras. Do not disconnect or turn off the Wi-Fi. Subject to immediate eviction.
HOUSEKEEPING SERVICE – While linens and bath towels are included in the Viking River Retreat, daily maid service is not included. Should you arrive and have issues with the cleaning, please contact the owner as soon as possible. If you wait more than 24 hours to notify us of the problem, we will assume the problem is a result of your stay. We will make every effort to resolve the problem asap. There is a washer and dryer for your use, and there will be a small supply of laundry detergent for your use during your stay.
PARKING – There is enough room to comfortably fit five regular sized vehicles on the circle driveway and in the back / under the house. Parking on the grass or on the road is not permitted. Recreational Vehicles are not permitted.
RESPECT FOR NEIGHBORS/NO PARTIES – Please be respectful of the neighbors when you are outside. We request that you respect a rule of reasonable quiet time from 10pm EST to 9am EST when you are outside. No parties or events are allowed. We live in the neighborhood and keep an eye on the property at all times. If it gets too rowdy and the police show up, you will forfeit any amounts paid, and all guests will be evicted immediately.
TV/INTERNET/PHONE - The TVs are smart TVs. YouTube TV is available to watch Network Tv programs. No pay programs should be charged to them. Don’t forget to log out of any apps that you log into. Please do not change the TV or DVR connections. Do not unplug or disconnect any of the wires. We are located in the mountains and internet is not the best, sometimes this affects the reception, so no refunds will be made in this case. If the Free wireless internet is available; you may not disconnect the internet for any reason.
FIREPLACE –. The fireplace is a gas fireplace. Please do not leave the fireplace on while you are not in the living room area. DO NOT put wood in the fireplace.
WATER AND SEWER – DO NOT FLUSH anything other than toilet paper, including, but not limited to, feminine products, paper towels, baby wipes, flushable wipes (they are not flushable no matter what the package states). If it is found that anything other than toilet paper has been flushed and clog the system, you will be charged for damages.
FIREARMS AND FIREWORKS - The use of firearms including, but not limited to, BB or pellet guns, fireworks, firecrackers, or explosives of any kind are strictly prohibited inside or outside the Viking River Retreat.
RIGHT OF ENTRY - Guests agree that owners and caretakers reserve the right to enter the rental property at any time to investigate disturbances, check occupancy, check for damages, or make repairs as owners and caretakers deem appropriate with advance notification. Of course, this would be in extreme situations and not the norm.
REPAIRS AND SERVICE CALLS – Equipment should be in working order. However, the owners cannot guarantee against mechanical failure of heating, air conditioning, TV’s, or other appliances. Please report any equipment that is not working properly immediately. The owners will make every effort to resolve the problem as quickly as possible. Should a repair person make a call to The Viking River Retreat and find equipment is in working order, and the problem was due to Guest’s oversight or neglect, the charge for the service call will be the Guest’s responsibility. Guests understand and agree that the owners, caretakers, or its repair people might need access to the cabin for the purpose of making the repair.
CLEANING REQUIREMENTS - Guests are required to leave the property in the same general condition as it was when Guests arrived. This does not mean that we want you to put away the towels or sheets or sweep or mop the floors. However, please make sure that any cookware that you have used is clean like it was when you arrived. All dishes should be rinsed, loaded in the dishwasher and turned on before you leave with the detergent provided. . Please bag all trash and place in OUTSIDE bear proof garbage shed. All trash MUST be bagged. DO NOT leave trash (especially food) inside the house. Guests are responsible for any damage, abuse, excessive clean-up, or loss caused by any member of the Guest’s party to the property or its contents during Guest’s occupancy. We understand that accidents happen and things get broken. We do visit the cabin often, but if you find something that isn’t in working order (burned pan, broken appliance, missing game pieces, etc), please let us know. Even if it didn’t adversely affect your stay, we would like to know so we can fix it for the future. SAFETY - There are no child safety gates in this house, and the house is not baby or child proofed. Guests must exercise extreme caution and completely monitor minors and themselves while in or around the Viking River Retreat. All recreational activity on or off the property shall be done at the Guest's own risk. This shall include, but is not limited to: Hiking on the property, accessing the river, using stairs inside or outside the cabin, approaching or viewing wildlife, etc.
ACCIDENTS/INJURIES/LOSS OF PERSONAL PROPERTY -The owners are not liable or responsible for any accidents, injuries, or illnesses that occur while on the premises. The owners are not responsible for the loss of personal belongings of the guest. The owners are not responsible for any damage to your person or property. All guests are expressly assuming the risk of any harm or damage arising from their use of the premises or others whom they invite to use the premise. Guests are responsible for their own actions.
STORM POLICY/ROAD CONDITIONS – No refunds or discounts will be given for storms or road conditions. Mountain roads can be curvy, rough, and steep. Be careful. Any damages are your responsibility. Please keep in contact with the owner if dangerous conditions are anticipated and we will work with you to rebook your vacation at another available date. ACTS OF
GOD/CONSTRUCTION NOISE –The owners will not be liable for events out of their control, including but not limited to: Acts of God, acts of governmental agencies, fire, strikes, war, inclement weather, disruption of electricity, television, or internet service, road repair, construction noise, etc.
WILDLIFE AND PESTS - We do have scheduled exterminator services, however you are in the mountains, so there are pests and wildlife all around, and it is to be expected. During all seasons, but especially during the Spring and Summer, black bears tend to forage for food in trash cans. Guests need to remain aware that even if a bear or other wild animal does not appear aggressive, the animal should be considered dangerous and should never be approached, fed, or teased. To minimize the risk of injury, food should not be left outside and garbage bags should be secured in closed garbage containers. Because the cabin is located in the mountains, Guests can anticipate encounters with wildlife including, but not limited to, deer, raccoons, snakes, bugs of various types, wasps, yellow jackets, hornets, ants, etc. Guests should prepare for these encounters, never approach wildlife, and always exercise extreme caution. Guests should remember to look into trees and along the roof of the Cabin to insure no nests or other concentration of said insects are located nearby. There is wasp spray located under the kitchen sink.
FALSIFIED RESERVATIONS – Any reservation obtained under false pretense will be subject to forfeiture of all amounts paid, including the deposit and/or rental money, and the party will be evicted immediately. There are no subleases permitted.
INDEMNIFICATION & HOLD HARMLESS – You agree to indemnify and hold harmless the Owner for any liabilities, damages, costs, or expenses whatsoever arising from or related to any claim in connection with your use and/or occupancy of the Vacation Rental, including, but not limited to, any claim or liability for personal injury, damage to property, loss of personal belongings or theft of property which is made, incurred or sustained by you and/or anyone you invite to use the Vacation Rental as your guest. Owner shall not be liable for any injury or loss sustained by tenant, tenant’s family members, guests, or invitee under any circumstances whatsoever. Tenant assumes all risk of loss and shall indemnify Owner from any and all such claims.
EXPEDITED EVICTION - Guest is hereby expressly informed that O.C.G.A. § 16-8-5 prohibits a person from knowingly obtaining accommodations for free when said accommodations are available only for compensation. A material breach of this Agreement by Guest is the sole determination of the owners which results in damage to the premises, personal injury to Guest or others, a nuisance to others, or a violation of criminal law or local codes shall be ground for termination of Guests tenancy. Violation of any of the rules contained in here will result in IMMEDIATE EVICTION and forfeiture of any monies paid, including security deposit.
GENERAL TERMS – If any section, clause, paragraph or term of the Rental Agreement is held or determined to be void, invalid or unenforceable, for any reason, all other terms, clauses or paragraphs herein shall remain in force and effect. This Agreement is taken in full compliance with federal, state and local Fair Housing Laws, without regard to race, color, religion, sex, country of origin, handicap, or familial status.