1. Rental agreement & verification- After booking you’ll receive a short digital rental agreement to sign — it takes about 2 minutes. You’ll also receive a secure ID verification link. Both must be completed before we send your check-in instructions. This protects you and ensures a smooth arrival.

2. Check-in & check-out Standard check-in: 4:00 PM via smart lock (self check-in — no waiting around). Standard check-out: 10:00 AM. Early check-in / late check-out: Available at $30/hr, subject to availability. Just ask at least 24 hours in advance and we’ll do our best to accommodate you. Unauthorized late check-outs over 15 minutes = fee equal to the nightly rate.

3. Smoke-free & fire-free property This is a strictly smoke-free, vape-free, and drug-free community. No smoking of any kind — including cigarettes, cigars, vapes, or marijuana — anywhere on the premises, indoors or out. Please also avoid lighting candles, incense, or sage inside the home. A $500 remediation fee applies if this rule is not followed.

4. Quiet hours & neighborly conduct Quiet hours run from 10:00 PM to 8:00 AM. We have wonderful neighbors — please be considerate of them throughout your stay. No parties, loud gatherings, or high-volume music at any time.

5. Registered guests & occupancy For safety and insurance reasons, everyone staying at the property must be listed on your reservation. The maximum occupancy is 16 guests. Please don’t exceed this limit. If someone not on your reservation is found at the property, a $50/person per day fee will apply. The person who books must be the one staying — no third-party bookings, please.

6. Pets We love well-behaved pets! Dogs are welcome (up to 2, each under 20 lbs) with prior approval. Please reach out before booking so we can confirm. No Cats due to Allergies, Sorry! Pet fees: $25/night per pet 28+ nights: $300 flat per pet Pets must be house-trained, non-aggressive, and crated if left alone. Please clean up after them outdoors.

7. Pool, grill & community amenities The pool, grill, and outdoor areas are managed by the apartment community and are available to you throughout your stay. Please be aware that they may occasionally be closed for routine maintenance — this is outside our control, but we’ll give you a heads-up if we know about planned closures. No glass containers near the pool. Plastic cups are provided. Children must be supervised at all times near water.

8. Cleanliness & check-out We ask that you leave the home in a reasonably tidy condition — similar to how you found it. Our cleaning team handles the deep clean, so there’s not much to do: Load the dishwasher Gather used towels and place them in one spot Remove all personal belongings Take the trash to garbage bins outside Turn off lights and lock the doors That’s it — our team handles the rest! If you notice any cleaning concerns within the first 2 hours of arrival, please let us know right away so we can make it right.

9. Parking Please park only in the designated spot provided in your check-in instructions. Unauthorized parking may result in towing at your expense.

10. Damages & inventory All items in the home are inventoried. Accidents happen — if something breaks or is damaged during your stay, just let us know as soon as possible and we’ll work through it together. Guests are responsible for any missing or damaged items beyond normal wear. Depending on your booking platform, a small damage deposit hold will be placed on your card 2 days before arrival and released after check-out.

11. Local & under-23 bookings If you are a local resident or under 23 years of age, please reach out before booking. We may ask for a little extra information — nothing complicated, just a quick conversation.

12. Extended stays (14+ nights) For longer stays, we schedule a bi-weekly check-in clean. A $150 fee covers the inspection and refresh and will be collected through your booking platform or deposit.

13. Mail & packages Please do not send mail or packages to the property. Nearby Amazon Lockers and FedEx/UPS locations are great options. We’re unable to receive or forward mail on your behalf.

14. Items left behind Please do a final sweep before check-out! If you leave something behind, we’re happy to mail it back. A $50 handling fee applies (separate from postage). We’ll get it out to you within a week.

15. No-shows & travel interruptions If you don’t arrive on your check-in date, your reservation will be marked as a no-show and is non-refundable per our cancellation policy. We’re not responsible for travel delays, flight cancellations, or weather events. We strongly recommend purchasing travel insurance for peace of mind.

16. Security & noise monitoring There is one exterior security camera facing the front door, and a noise monitor in the living room. These are for the safety and security of all guests and the property. Please do not cover or tamper with any devices.

17. Drain care A small one, but it matters! Please dispose of hair in the trash rather than washing it down drains. This keeps the plumbing clear for everyone.

18. Disruption of future guests If a rule violation requires us to discount or refund a future reservation, the guest responsible will be liable for those costs.

19. Cleanliness & Trash Please leave the premises in reasonably tidy condition. Excessive mess beyond normal use may result in additional cleaning fees. Please leave no more than one bag of trash in the bin at checkout. Please leave garbage bins outside the garage at all times.

Final Agreement By booking this reservation, you agree to follow all House Rules and terms. Any violations may result in charges to cover additional cleaning, odor remediation, property damage or neighbor disturbance costs. Reimbursement and/or immediate cancellation of your stay without refund can result depending on the severity of the violation as evidenced by photos, videos, noise monitoring alerts or third party reports.