By booking this reservation, you agree to the additional policies, terms, and conditions below.

UNIT SPECIFIC TERMS

• Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.
• No dog(s) are welcome in this home. No other animals are allowed without specific Vacasa approval.
• The property shall not be used by more than the number of adults and children listed in your reservation.
• All guests shall abide by Vacasa’s good neighbor policy and shall not engage in illegal activity.
• If early check-in is available for your reservation, you will be notified by 9am on the morning of your arrival by email. Late check-out is offered whenever possible for a small fee.
• No smoking of any kind is permitted anywhere on the premises.
• No commercial photography or filming is permitted on the property. Tents or other structures may not be erected.
• Renter is liable for any damage to the property and agrees to accept charges to the card on file should damage occur during occupancy.
• Due to local laws, regulations, or Homeowner Association rules, guests may be required to agree to additional terms of service. A signed paper contract is required to be completed and returned to Vacasa.
• Property Specific terms:

24-Hour Contact Information: If you have concerns about the unit’s safety or overall cleanliness, or if you have concerns about your neighbors, please call the 24-hour contact number listed in your rental agreement. The contact information is posted in a prominent location within the property.

General Respect for Neighbors: Please be friendly and courteous and treat your neighbors in the manner you want to be treated. Respect your neighbors’ privacy and property.

Noise: We ask our guests to be considerate of the neighborhood and of your neighbors’ right to the quiet enjoyment of their home and property, especially after 10 pm. Public disturbance noises include the creation of loud, frequent, repetitive, and/or continuous sounds that exceed a reasonable standard and/or disturb the peace and comfort of another person. Noise complaints generated from your party may even result in a civil penalty and/or the owner’s rental license revocation.

Parking and Traffic Safety: A copy of the county-approved parking plan must be provided to all renters in the rental agreement and posted in a prominent location within the property. Please do not park on lawns or in a manner that blocks driveways, sidewalks, alleys, or mailboxes. There should be 1 parking space per bedroom, as well as 1 space for the owner/manager. Please observe posted speed limits and watch for children and pedestrians.

Trash and Recycling: Please place trash and recycling in appropriate containers at the designated place and time for pick-up. Return trash and recycling containers to the designated location within 12 hours after pick-up. Cigarette butts should be properly extinguished and disposed of in the garbage.

Fire Safety and Prevention. Wildfires are a serious risk here and fire restrictions may be in place, depending on current conditions and time of year.

Please abide by all seasonal and emergency bans. Even if fire restrictions are not in place, we ask guests to be vigilant. Only use approved outdoor devices, and ensure a responsible adult is always present until a fire is completely out.

Pets: If pets are allowed at this short-term rental, clean up after them promptly. Prevent excessive and/or prolonged barking. Keep pets in designated areas and obey local leash laws to avoid roaming. Please control aggressive pets. Store pet food in secure containers and indoors if possible to avoid pest problems.

Respect for Wildlife: Chelan County is populated by diverse wildlife. While it can be exciting to see wildlife, it is best to do so at a safe distance. Most dangerous and potentially harmful encounters with wildlife happen because people fail to leave wildlife alone, allow pets to disturb wildlife, or leave out food or scraps.

Property Maintenance: Please be sure to pick up after yourself and keep the property clean, presentable, and free of trash.

Tenant/Guest Responsibility: Approved guests are expected to keep the number of day-use and overnight visitors within the permitted maximum and follow the Good Neighbor Guidelines. Be sure to read your rental agreement for additional terms and restrictions.

Thank you for reserving your Lake Chelan vacation. We hope you are looking forward to your vacation. As a reminder, we don't allow any large parties of any kind including bachelorette/bachelor parties, weddings, receptions or large gathering over the allowed occupancy of the home you have reserved. We have a local operations team in Chelan and have a zero tolerance policy if these rules are broken. Please refer to the rental agreement for additional information.

DAMAGE WAIVER

The total cost of your reservation for this Property includes a damage waiver fee of $10 per night, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.)

The Damage Waiver covers you for up to $2,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to Vacasa prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit.

How to Report Damage

Damage Waiver Additional Terms and Conditions A. The Damage Waiver only covers damage that occurs during the authorized rental period and that Renter or an authorized guest reports PRIOR TO CHECK OUT. B. The Damage Waiver does not cover intentional damage or damage caused by smoking, pets or other animals brought onto the Property, or criminal activity. C. The Damage Waiver does not cover damage to any structure other than the Property covered by your confirmed, non-fraudulent reservation. D. Renter is responsible for any accidental damage that exceeds $2,000. Damages for covered claims in excess of $2,000 or for uncovered claims will be charged to the Renter’s credit card. E. The Damage Waiver program is provided and administered by Vacasa and is not an insurance policy. The Damage Waiver does not provide liability coverage and does not cover vehicles or guest personal items.

ADDITIONAL TERMS FOR VACASA ACCOMMODATIONS

These Additional Terms for Vacasa Accommodations, including any applicable Unit-Specific Terms (as defined below) (collectively, the “Vacasa Terms”), apply to your Airbnb booking of the vacation rental property specified in a confirmed reservation (the “Property”). In case of any conflict between the Vacasa Terms and the Airbnb Terms of Service (“Airbnb Terms”) that apply to your reservation, the Airbnb Terms will control.

These Vacasa Terms are between: (1) Vacasa (“Vacasa,” “we,” or “us”), acting for itself and for the owner of the Property (“Owner”), and (2) the person who is the responsible renter of the Property (collectively “Renter” or “you”). You acknowledge that you have read and understand, and agree to be bound by, all terms, conditions, and policies in these Vacasa Terms.

Certain jurisdictions, resorts, and specific homes require renters to agree to additional terms and conditions (“Unit-Specific Terms”). If any provision of the Unit-Specific Terms differs from the general provisions of the Vacasa Terms, the provision of the Unit-Specific Terms will control.

Vacasa operates using different legal entities in different geographical regions. As used in these Vacasa Terms, the term “Vacasa” means the entity specified in the Unit-Specific Terms, if any. If no entity is specified in the Unit-Specific Terms, then: · If the Property is located in the United States or Mexico, Vacasa means Vacasa LLC. · If Property is located in Europe (meaning one of the countries of the European Union or Switzerland), Vacasa means Vacasa Europe AG. · If the Property is located in Canada, Vacasa means Vacasa Canada ULC. · If the Property is located in South Africa, Vacasa means Vacasa South Africa (PTY) Ltd. · If the Property is located in one of the following countries in Latin America or the Caribbean, then Vacasa means: o In Belize: Vacasa Belize Ltd. o In Chile: Vacation Rental SpA o In Colombia: Vacasa Colombia S.A.S. o In Costa Rica: Vacasa del Pacífico Central de Costa Rica Ltda o In the Dominican Republic: Vacasa, S.A.S. o In Honduras: Vacasa Honduras S. DE R.L. o In Nicaragua: Vacasa Nicaragua S.R.L y CÍA LTDA o In Uruguay: Vacasa Uruguay, S.R.L.

POLICIES AND ADDITIONAL TERMS

A. Minimum Age. The “Minimum Age” to rent the Property is the age specified in any Unit-Specific Terms. If no age is specified in the Unit-Specific Terms, the Minimum Age is 21 years of age (or the minimum age required by law in the jurisdiction where the Property is located, if different). You agree to provide us with proof of age upon request. A parent or legal guardian must accompany all guests who are under the Minimum Age for the entire duration of the rental.

B. Maximum Occupancy. The number of people present at the Property may not exceed the maximum posted occupancy.

C. Good Neighbor Policy. Because the Property is a privately owned home, all Occupants must comply with this good neighbor policy:

• Please treat the Property with the same care you would use with your own residence and leave it in the same condition it was in when you arrived.
• To prevent theft of or damage to furnishings or your personal property, you agree to close and lock doors and windows when you are not present at the Property and upon check-out.
• You and other Occupants agree to conduct yourselves throughout your stay in a manner that is respectful of and not disruptive to neighbors, traffic flow, or the community and that will not prompt complaints to Vacasa from police, neighbors, or neighborhood or homeowner associations.
• Noise audible outside the Property is prohibited between 10 p.m. and 8 a.m.
• You and other Occupants agree to abide by all applicable parking restrictions and limitations.

D. No Smoking. No smoking is permitted at the Property (including porches, decks or outdoor areas) at any time.

E. No Permanent Residence. You agree that your use of the Property is on a temporary and transient basis only; that you may not use the Property as a permanent residence; and that your permanent residence is and will remain elsewhere than at the Property.

F. Animals. We accept assistance animals in line with Airbnb's Nondiscrimination Policy. No other animals or pets of any kind are permitted at the Property except as specifically authorized in your reservation. You also agree that we cannot and do not guarantee that no animals have been in the Property prior to your use or that the Property is free of animal or pet allergens, even if the Property listing states that pets are prohibited or includes a similar description.

G. Events; Commercial Photography; Structures; Charcoal Grills. Parties and other events are prohibited at the Property. Commercial photography and filming are also prohibited at the Property without our express written permission. (If approved, applicable occupancy limits and other rules under Airbnb's Party and Events Policy will apply, and additional conditions and fees may apply.) No tents or other structures may be erected on the property. The use of charcoal grills is prohibited.

H. Criminal Activity Prohibited. Use of the Property for any criminal activity is prohibited and may result in fines, prosecution, and/or your immediate removal from the Property. This prohibition extends to use of the Property’s internet service, if any, for criminal activity, including but not limited to unlawful downloads of copyrighted material, including movies, music, software, or other material. We may cooperate with any investigation of alleged criminal activity that occurred at the Property during your stay.

I. Consequences of Breach; Charges for Damage. Any failure by you or any other Occupants to comply with any of the terms, conditions, or policies above is a breach of these Vacasa Terms and may result in a forfeiture of your rights to rent the Property, up to and including immediate removal from the Property without refund and with or without the assistance of law enforcement. Vacasa may terminate your occupancy of the Property for breach, and if you are notified of such termination you agree to leave the Property immediately. In addition, subject to Airbnb’s damage claim policies, you are responsible for (1) any damage or loss that occurs at the Property during your stay; (2) a charge of up to $1,000 for violations of the pet policy, including for bringing more pets or different types of pets than specifically authorized; (3) an additional cleaning fee of up to $500 (or the actual cost of cleaning services, if greater) for violations of any of the guest policies above (other than the pet policy) or for excessive cleaning required by the acts or omissions of any Occupant during your stay; and (4) any fines issued by police, other government officials or agencies, utility providers, and/or homeowner associations for violation of any law, ordinance, or rule during your stay, and any damages (which may exceed the amount of fines) that result from the violation. If any unauthorized download of copyrighted material via the Property’s Internet service occurs during the period of your stay, you agree that we may obtain and share your contact information with the internet service provider or any other party we believe, for any reason, has enforcement rights.

J. Early Check-In/Late Check-Out. Early check-in or late check-out may be available; additional charges may apply. If you do not vacate by check-out time (or late check-out time as agreed by Vacasa), you authorize us to charge a late departure fee of up to one night’s rental and we may remove all Occupants and their personal property from the Property.

K. Maintenance or Housekeeping Issues; Property Conditions. The Property is provided as is, and we are not responsible for the inoperability or unavailability of any amenities. You agree to contact Vacasa, using the contact information provided in your confirmation email, as soon as you notice any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. You further agree to give Vacasa a reasonable amount of time to respond to your report and to cooperate with Vacasa’s efforts to address the concern or provide a remedy. We will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. We may enter the Property at your invitation to remedy any problem you report, at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that we reasonably deem an emergency that threatens persons or property. You acknowledge that if the Property has access to amenities that are shared with other properties, such as a shared pool, hot tub, parking lot, or fitness center, that the availability and condition of those amenities is outside Vacasa’s control.

L. Choice of Law; Jurisdiction and Venue; Dispute Resolution.

L.1. Choice of Law. Unless otherwise specified in any Unit-Specific Terms or if a different choice of law is required by the law of the jurisdiction in which the Property is located: If the Property is outside Europe, these Vacasa Terms shall be governed by laws of the State of Oregon, U.S.A, without regard to its conflict-of-law provisions. If the Property is in Europe, these Vacasa Terms shall be governed by the laws of Switzerland, without regard to its conflict-of-law provisions.

L.2. Dispute Resolution and Arbitration Agreement: United States. If (a) your claim against Vacasa relates in any way to a reservation for or stay at a Property located in the United States, or (b) you bring any other claim against Vacasa in the United States (to the extent permitted by these Vacasa Terms or the Airbnb Terms) (any such dispute, claim, or controversy under either (a) or (b) a “US Claim”), then you agree to resolve the US Claim as follows:

a. Agreement to Arbitrate. You and Vacasa mutually agree that any US Claim will be settled by binding arbitration rather than in court, such arbitration to be conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, or such other AAA arbitration rules that the AAA decides to be applicable to a specific dispute, that are in effect as of the time of service of an arbitration demand. Payment of filing, administration and arbitrator fees will be governed by the AAA's rules. To begin an arbitration, a party must send a letter to the other party requesting arbitration and describing the claim. If Vacasa requests arbitration, it will send the letter to your most recent email or physical address in Vacasa’s records. If you request arbitration, you must send the letter to Vacasa’s registered agent in the state in which the Property you reserved or stayed at is located, or if the dispute does not involve a reservation for or stay at a specific property, to Vacasa’s registered agent in the state of Oregon.

b. Place of Arbitration. The arbitration shall take place in the county in which the Property is located, or in Portland, Oregon, if the dispute does not involve a reservation for or stay at a specific property, or in such other location as you and Vacasa may mutually agree.

c. Exceptions to Arbitration Requirement. As the only exceptions to the agreement to submit all US Claims to binding arbitration as provided herein, Vacasa and Renter both retain the right to pursue: (1) in small claims court in the county in which the Property is located (or if the dispute does not involve a reservation for a specific property, the small claims court for Multnomah County, Oregon), any claim that is within that court’s jurisdiction, and the parties consent to the personal jurisdiction and venue of such court; and (2) a suit in any court with jurisdiction to enjoin (whether by temporary, preliminary, or permanent injunctive relief) infringement or other misuse of intellectual property rights.

L.3. Dispute Resolution: Outside the United States. Europe: If you are a resident of Europe and your claim relates in any way to a reservation for or stay at a Property located in Europe, you and Vacasa consent to the exclusive jurisdiction and venue of the courts in Zurich or Zug, Switzerland. If applicable law prohibits exclusive jurisdiction over your claim in Switzerland, then you and Vacasa agree to the non-exclusive jurisdiction and venue of the courts in Zurich or Zug, Switzerland, or your jurisdiction of residence. Outside Europe: If your claim relates in any way to a reservation for or stay at a Property located outside of Europe or the United States, you and Vacasa agree to bring any action in the courts of the country in which the Property is located, or in such other location and forum as you and Vacasa may mutually agree.

L.4. Class Action and Jury Trial Waiver. You and Vacasa agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Vacasa waive any right to a jury trial.

M. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL THE OWNER OF THE PROPERTY OR VACASA, NOR THEIR AFFILIATES, NOR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR OWNERS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY, EMOTIONAL DISTRESS, OR DAMAGE TO PROPERTY, ARISING OUT OF OR IN CONNECTION WITH YOUR STAY AT THE PROPERTY. THIS LIMITATION APPLIES TO ALL CLAIMS FOR DAMAGES WHETHER BASED ON A THEORY OF WARRANTY, CONTRACT, TORT (INCLUDING ORDINARY NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF VACASA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND EVEN IF THE LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

N. Indemnity. You agree to hold harmless and indemnify Vacasa and Owner, and their respective affiliates, for and from all claims for property damage, personal injury, or monetary loss resulting from your actions or omissions, and the actions or omissions of other Occupants, during or relating to your stay.

O. Substitution of Property. On rare occasions, due to ownership changes, properties being removed from rental use, or a need for extensive repairs or maintenance, the Property may not be available for rental on the dates of your reservation and Vacasa may have to cancel your booking. In this unlikely event, rebooking shall be subject to the Airbnb Terms for booking modifications.

P. Assignment. Vacasa may assign these Terms or any of its rights, or delegate any of its duties under these Terms, at any time without your consent.