Security Deposit

A cash security deposit will be charged upon check-in of $500. This deposit will be refunded after the Guest’s departure and an inspection of the Property by the Owner, less any deductions for damage to the Property or furnishings, excessive mess requiring additional cleaning, or other costs incurred outside the normal course due to the Guest’s stay.

Rental Agreement

1. These Terms and Conditions lay down the criteria for the use of Villa Palmas.

2. All persons in the rental party will be bound by the terms of this Agreement. Only persons listed on this Agreement may stay in the Property.

3. Only Clients and their guests whose presence has been registered can access the villa, all amenities, and related areas. Should the presence of unregistered people be detected, the Client will be required to pay for their whole permanence, according to the listed charges of the relevant day, without prejudice the right to expel people who are not properly registered.

4. The amenities included are: a. Fully equipped kitchen b. Dishwasher c. Espresso Machine d. Formal dining area e. Smart TVs in every room f. Wi-Fi g. Washer/Dryer h. Parking i. Garden

5. Staff & Services Included are: a. Final cleaning b. Electricity consumption c. Guestrooms Air conditioning

6. Extra cost Amenities and Services are: (advance notice may be required): a. Villa pre-stocking b. Airport transfer c. Activities and excursions

7. The villa cannot be occupied by a number of people (including babies) higher than that mentioned and agreed on in the booking confirmation. Maximum guest 8 people.

8. The Client making the booking is responsible for providing information on the guests in the villa, relevant to Public Security provisions.

9. The Client making the booking must be well informed about all guests staying with him/her and provide their identity documents for registration.

10. Minors are admitted to the villa and related areas only if accompanied by parents, those who exercise parental authority, or adults in charge of them.

11. Clients accept full liability for any damage and/or injury caused by their guests. In the case of these events, Villa Palmas, at its incontestable discretion, will assess damages and the cost of replacement and/or repair; the Client accepts and authorizes the charging of amounts thus established with immediate effect.

12. The guest will be provided with a 1 set of key(s), which will unlock the front door to the Property and entrance gates. The guest is not allowed to make duplicate keys. A fee of $250.00 will be charged to the Guest for failure to return a key. Any attempt to access a locked area is just cause for immediate termination of this Agreement, forfeiture of all rent paid, and the Guest will be liable for any missing items or damage.

13. Clients accept full liability for any damage and/or injury caused by their guests in their quality as employees and/or domestic helpers (e.g. babysitters, housekeepers, personal trainers, mindfulness counselors, yoga instructors, chefs, etc.). In case of such events, Villa Palmas at its incontestable discretion, will assess damages and the cost of replacement and/or repair; the Client accepts and authorizes the charging of amounts thus established with immediate effect.

14. Pets are not allowed.

15. Furniture, furnishings, accessories, dinnerware, appliances, and, in general, all items in the villa, and related areas must be left in the same faultless state they were received in at the beginning of the stay. It is forbidden to move furniture or change these items’ layout in the villa.

16. Any damages or alteration of any kind detected by Clients and their guests on arrival must be promptly pointed out within and not later than 24 hours after check-in. Once the 24 hours after check-in period has expired, damages will be charged to the Client.

17. Any malfunctioning or breakage occurring during the stay must be immediately notified for prompt action. Maintenance and cleaning of the villa and related areas can only be carried out exclusively by the Villa staff .

18. In cases when, to restore normal working conditions, extraordinary cleaning of the villa, and related areas is necessary, the Client will be charged the amount of 50 USD per hour for each staff member needed to carry out the service. If the above-mentioned actions cannot be carried out by in-house staff, and external companies and/or third parties are to be involved, the related costs will be charged to the customer, who authorizes charging with immediate effect.

19. If, at the end of the stay, Villa Palmas should find that, in order to restore normal working conditions, there is a need to carry out maintenance works on the villa, and related areas due to intentional wrongdoing or gross negligence on the part of the Client and/or his/her guests, the Client will be charged the amount of 50 USD per hour, for each staff member needed to carry out the service. If the above-mentioned actions cannot be carried out by in house staff, and external companies and/or third parties are to be involved, the related costs will be charged to the customer, who authorizes charging with immediate effect. Should prolonged maintenance actions, as described in this paragraph, do not allow the Owner to rent the villa, the Client will be charged the losses (according to relevant seasonal charges) deriving from the missed rental income for the whole period of unavailability.

20. The Owner reserves the right to go into the villa, and related areas without notice, with its own staff or external contractors, in exceptional circumstances like fires, leakages, alarms, etc.

21. In the event of serious damage to systems or structures that require the intervention of professional technicians, the staff or external contractors of Villa Palmas are entitled to go into the villa, and related areas even in the absence of customers, in order to promptly solve the problem with the minimum inconvenience possible to Clients and their guests.

22. The organization and running of events of any kind is reserved exclusively to Villa Palmas.

23. It is strictly forbidden to cut and/or damage, plants, shrubs, or even branches of existing greenery, dig in the gardens, put nails into trees, throw hot water on plants and gardens or contaminate the ground with detergents and solvents.

24. The Owner is not liable for objects, valuables and other items left in the villa, and related areas, neither inside or outside. The Owner will also not be liable for any damages suffered by Clients’ and their guests’ cars and/or other vehicles, motorized and not.

25. It is strictly forbidden to light fires outside the property.

26. The Owner accepts no liability for damages or injuries deriving from the use of the villa, and related areas, nor those that might originate from natural, accidental, unforeseeable, or exceptional events.

27. Clients and their guests are required to give their personal details to the staff of the villa when ask for them.

28. A security deposit will be charged upon check-in of $500. This deposit will be refunded after the Guest’s departure and an inspection of the Property by the Owner, less any deductions for damage to the Property or furnishings, excessive mess requiring additional cleaning, or other costs incurred outside the normal course due to the Guest’s stay.

29. The guest is not permitted to alter the wiring of any television, computer, or gaming equipment.

30. Furniture, bedding, kitchen equipment, utensils, and any other personal property supplied with the Property must not be removed from the Property. Loss of any items within the Property or damage to the Property or furnishings in excess of normal wear and tear will be charged to the Guest.

31. Parking is limited to 3 spaces. Guests may only park in the designated parking area. Any illegally parked cars may be subject to towing and/or fines.

32. The Owner attempts to properly maintain the Property. While all electrical and mechanical equipment within the Property is in good working order, the Owner cannot guarantee against mechanical failure of electrical service, stopped plumbing, water supply, heating, air conditioning, audiovisual equipment, internet access, cable service, or appliances. Guest agrees to report any inoperative equipment or other maintenance problem to the Owner immediately. The owner will make every reasonable effort to have repairs done quickly and efficiently. Guest will allow Owner, or a person permitted by Owner access to the Property for purposes of repair and inspection. The owner is not responsible for any inconvenience that may occur and no refunds or rent reductions will be made due to the failure of such items.

33. If the Guest or any member of the Rental Party violates any of the terms of this Agreement, including but not limited to maximum occupancy, visitors, and rental rules and restrictions, the Owner may evict the Guest and the Rental Party from the Property and Guest will forfeit all rent and security deposit paid.