You'll be staying in someone's home, so please treat it with care and respect.

Check-in:  After 4:00 p.m.

Check-out: Before 10:00 a.m.  (no late checkout requests)

  CANDLEWOOD ISLE REGISTRATION

All guests must review the Candlewood Isle Guidelines.  Please print the first page, initial, date and email to iTrip Connecticut Coast. Or if you prefer, respond to the Welcome email stating that you have read and agree to Candlewood Isle Guidelines.  You will not be granted access to the property without these documents completed.  

HAZARDOUS PRACTICES

Do not dismantle smoke detectors. 

ITEMS LEFT ON PROPERTY

Any items left that a guest wishes to be returned and shipped will incur a fee. 

  AUTHORIZED PETS ONLY

Pets are allowed with prior authorization; guests must inform us of any pets before arrival.  An additional pet fee of $25 per approved pet per night will apply after booking (rates negotiable for stays longer than 5 days).  Pets are not permitted on furniture or beds.  Pets must never be left alone in the home unless crated.  Owners are responsible for cleaning up after their pets.  Guests must clean up after their pets and report any “accidents” prior to departure. A min. charge for $500 will be applied to bookings with unauthorized pets.

FAMILY RENTAL ONLY We require at least one party member to be 25 (twenty-five) years of age! 

FALSIFIED RESERVATION

Any reservation obtained under false pretense will be subject to forfeiture of the reservation deposit, damage deposit, and/or balance of rental payment.

UTILITIES

No compensation will be given for the temporary outage of electricity, gas, water, cable, or telephone service. Outages will be reported immediately and all efforts will be made to restore them as soon as possible. 

NONSMOKING UNIT

Smoking is strictly prohibited. Your damage deposit will be forfeited and you will incur an additional charge for carpet cleaning and deodorizing if any evidence of smoking is found.

NO PARTIES or ILLEGAL ACTIVITY

ENTRY BY OWNER 

Owner or owner's agents may enter the premises under the following circumstances: in case of an emergency; to make any necessary or agreed-upon repairs, alterations, or improvements; supply necessary or agreed-upon services or show the premises to prospective purchasers, renters, or contractors. The owner will provide the renter with at least 24 hours' notice of the Owner's intent to enter (except in the case of an emergency).

SLEEPING CAPACITY/DISTURBANCES 

The maximum number of guests allowed is 8.  Violations of our noise or the maximum number of guests agreed to at the time of booking will result in possible fines or immediate eviction with all loss of all rent. Depending on the severity of a noise situation we may call and issue a warning or proceed with a $300 fine. If we cannot reach the guest who booked the property, someone will show up to, at a minimum, issue a $300 fine and/or evict the entire group immediately. Any delay will result in us involving the authorities and trespassing every person on the property as well as the loss of all rent. Additional fines or damages may be assessed after removal. 

HOLD HARMLESS 

iTrip or the Owner does not assume liability for loss, damage, or injury to persons or personal property. Neither does the owner accept any liability for any inconveniences, damage, loss, or injury arising from any temporary defects or stoppage in the supply of water, gas, cable service, electricity, or plumbing, as well as due to weather conditions, natural disasters, acts of God, or other reasons beyond its control.

MAINTENANCE

Report any maintenance needs for the premises to us, and we will respond as quickly as possible. Refunds will not be made for maintenance issues including, but not limited to, heating and air conditioning, appliances, televisions, and stereos.

LINENS/TOWELS/SUPPLIES

Any lost or damaged linens will be deducted from your deposit or automatically billed to the card you used. We recommend that you bring any special items that you may need.

FIREPIT

The fire pit is available for guest use at their discretion.  Guest must provide their own firewood; none is provided.  Fires must be attended to at all times and extinguished when no longer in use.

LAKE

Swimming in the lake is permitted but entirely at your own risk.  Please exercise caution and be responsible for your safety while enjoying the lake.  By choosing to swim, you acknowledge that you do so at your own risk. 

ADDITIONAL TERMS AND CONDITIONS

The undersigned Tenant, for himself/herself, his/her heirs, assignors, executors, and administrators, fully releases and discharges Owner from any and all liabilities, claims, demands, and causes of action by reason of any injury, loss, or damage by whatever nature which has or have occurred, or may occur to the undersigned, or any of his/her guests as a result, or in connection with the occupancy of the premises and agrees to hold Owner free and harmless of any claim or suit arising therefrom. In any action concerning the rights, duties, or liabilities of the parties to this agreement, their principals, agents, successors, or assignees the prevailing party shall be entitled to recover any reasonable attorneys fees and costs. Owner reserves the right to terminate this Agreement at their discretion at any time.

Please treat it with the same respect you would like shown in your own home.