Shoes -
We request guests to remove their shoes upon entering the house and to leave shoes at the entrance. This helps us keep the house clean and sanitary for all to enjoy.
Toilets -
Guests are prohibited from flushing anything (other than toilet paper). No feminine products should be flushed at anytime. Guests will be charged for damages should unauthorized items be discovered.
Trash/Garbage -
Garbage pickup occurs daily from the HOA; therefore, guests are asked to remove their trash and place it in the appropriate bin on the side of the house (garage side). ALL GARBAGE and boxes MUST BE IN 13 Gallon garbage bags. Garbage bags have been provided under the kitchen sink. Failure to ensure all garbage is property disposed of, will result in a fine from the HOA, which will be charged back to the guest. (Please note HOA can issues fines up to $1,000 per incident.) NO LOOSE GARBAGE IS ALLOWED in the bin and nothing beside the bin. On the guests last day, they must dispose of all garbage in the home. Ensure the lid is secure of the large bin due to wildlife in the area that will get into it.
Smoking -
This home is a NON-SMOKING unit. We do NOT ALLOW smoking in the house, garage or outside areas around the pool. In the event smoking is required – it must be done outside in the driveway which is the designated area. The garage door MUST be closed to ensure no smoke enters the home. Anyone found to have smoked or vaped in the house, or outside in the enclosed pool area, or left cigarette butts or ashes on outside areas will be charged a minimum $500.00 fee, and if damages or deep cleaning is required the guest will be responsible for those additional costs.
Patio Furniture -
We ask that guests, when utilizing the pool lounging chairs to please put a beach towel down to lay on. Chemicals from sunscreens and lotions stain the material, and will help us keep the furniture looking nice and clean for other guests.
Candles/Incense/Lamps -
These items are not permitted due to the long-lasting odor, and high risk of fire hazard. If this policy is violated, there will be a deep cleaning charge.
Housekeeping -
Housekeeping will not be provided during the stay. If so required, guests can request cleaning from the host, and an additional charge would apply.
Towels, sheets, pillows, and blankets: -
These items are not meant for outside use. Furnishing of the premises are subject to change without notice. Furniture, bedding, utensils, or any other property supplied must not be taken outside the home. Loss of these items, as well as damage to the property or furnishings in excess of normal wear, will be charged to the guest. Moving of the furniture inside or outside, or in the games room is strictly prohibited.
Security Camera/System -
The property has security cameras placed in the driveway, side of property and common pool area. There is also a Ring Doorbell at the front door. This video footage is not shared (except as required by law) and is recorded for liability reasons in the cases of a break-in, death, injury, etc. and in no way infringes on the guest’s expectation of privacy in these public areas of the property. NOTE: Any attempt at disabling or obscuring the ring doorbell, cameras or smoke detector is prohibited and will result in the immediate removal from our property without refund and a $500 fee.
Quiet Hours -
The resort has a 11 PM to 7 AM quiet time policy. We ask our guests to adhere to this policy. No shouting, loud music, or loud voices please.
Parties -
Parties are STRICTLY PROHIBITED. In the event of a party, or unregistered guests in the reservation – the guest’s reservation will be cancelled and immediately be removed from the property. The local law enforcement agency will be contacted to assist. There will be no refund of remaining days and the security deposit will be applied for damages and/or deep cleaning.
Pool area -
No glass items in or around the pool and patio area. Plastic glasses have been provided in the kitchen.
BBQ -
There is a BBQ provided on the pool deck that is to be left in that position - any guest moving the grill will be charged. Propane is not provided but may be left from previous guests. If propane is empty, you can swap tanks for a full one at Walmart or Wawa (both within 10 minutes of the property) for $20-$25. The BBQ is NOT cleaned by our cleaners but it is inspected after each checkout. It is every guest’s responsibility to ensure the BBQ is cleaned after each use. If you leave the BBQ dirty, you will be charged $50; which is the fee we are charged to have it done - no exceptions.
Hot Tub/Pool Heating (Optional)
Should guests wish to add on heating during their stay, the cost is $40 USD/day for the duration of their stay. In the event the heat is added after check-in, an additional one time fee of $65 USD will be charged for the call out of the property manager. (Note - by default the hot tub is not heated, it must be added on)
Visitors -
Visitors are allowed on the property with the primary registered guest present. The guest must notify the host prior to the visitors arrival. They must provide information for their guests so that Security can be notified and allow them entry. The registered guest is responsible for their visitors while on the property. No overnight visitors are allowed.
Parking -
Each vehicle entering the resort must be registered and pay a fee of $20.00 per vehicle plus taxes which is non-refundable. This fee is paid directly at the club house upon arrival, and your parking tag must be displayed in your vehicle at all times while on the property.
The maximum number of cars allowed by the Homeowner Association (HOA) is 5, which must all be registered with the club house and security. The resort only allows cars/trucks/motorcycles. The following are not allowed: Boats, RV’s and trailers. Parking rules are set by the HOA and are out of our control.
Guests must follow the resort parking rules, parking is only permitted in the driveway and on one side of the street which alternates – even month to even house number and odd month to odd house number side of the street. Absolutely no parking on any grass areas on the house property or resort common areas.
Violators will be towed. It is the responsibility of the guest to attend the club house for any additional questions. The host is not responsible for the vehicles being towed because of a parking violation. No refund or reimbursement for these incidents.