Dear Guests
We are so happy you will be staying with us. There are a few things we would like to be sure you are aware of before coming to stay and we request that all our guests adhere to these as their purpose is to ensure that everyone enjoys their stay. All homes are operated under our license from the Florida Division of Hotels and Restaurants – Florida Statute Chapter 509 Part 1.
This document, with your signature, will be required for you to stay in your requested villa. Please E-Sign this document after you have submitted your booking and deposit payment.
GUEST RENTAL AGREEMENT – TERMS AND CONDITIONS OF BOOKING
In these conditions, "The Company" is Infinity Sunsets, Inc. (DBA Place in the Sun Vacation Rentals) and the term "The Client" is the person who has arranged with the Company (whether such arrangements have been made by such person themselves or by another on their behalf). The accommodation refers to the home, pool, dock, and ground as applicable.
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YOUR ACCOMMODATION RESERVATION. Our properties are instant bookings, the lead member of your party must read and sign to accept these terms and conditions (for and on behalf of all members of the party which binds them jointly and severally). When you confirm the booking, we will allocate your chosen accommodation and confirm the booking by issuing a confirmation e-mail, followed by a Payment Confirmation e-mail which will reflect your deposit payment required and explained in paragraph 2.
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BOOKING DEPOSIT PAYMENT. At the time of your Booking, you will be required to pay a deposit of 25% of the total balance. Any other services that are contracted after your initial transaction will be also subject to the 25% and might be charged separately. Insurances need to be paid in its entirety after purchased.
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PAYMENT OF BALANCE. A further 75% of the total cost shown on the confirmation must be received by The Company at least 60 days prior to the date of arrival. If these payments are not received within the specified time, we reserve the right to treat your booking as canceled, in which case you could be liable to pay us the cancellation charges detailed in paragraph 5 below. Note, the day the payment is received by the Company is used to determine compliance not the date the payment was mailed please be proactive.
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REFUNDABLE SECURITY DEPOSIT. If optional Damage Protection Insurance which covers you up to $3,000. 00 is not purchased, A security deposit of $250. 00 per booking is required upon arrival. The security deposit should be in the form of a credit card, we accept most credit cards. The security deposit will be charged for any costs incurred through accidental damage to the property and/or contents, excess cleaning or trash, loss, or non-return garage remote and/or any overage on utilities including Internet data.
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IF YOU CANCEL THE BOOKING. If you wish to cancel all or part of your booking, the person who signed the Booking Form must do so by sending written confirmation (by email ormail). The amount payable is based on the date that the Company receives written confirmation.
In the event of a cancellation, and if you purchased travel insurance, no refund will be issued. This is why you purchased insurance. Furthermore, if you are coming from any platforms like Airbnb, VRBO,Whimstay, Hoperetc. Booking cancellations with each of these platforms apply and will be honored as originally contracted.
Please note the Booking Fee is non-refundable and will be used to cover all the administrative required to cancel your booking and process the refunds (if applicable)
-Booking Deposit will be refunded if reservation is canceled 60 Days or earlier arrival date. (Booking Fee Applies)
-50% of Booking will be refunded within 59 and 30 days before the day of arrival.
-No Refunds for cancellations within 29 days of arrival.
Please inquire about optional Travel and Damage Protection; Protect your trip today. (See Bullet 20 Below)
Please initial here to indicate you have read the cancellation policy: [initials]
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IF YOU ALTER THE BOOKING. If after the booking the Client decides to alter any details, the Company will do their utmost to make the requested changes to the accommodation provided the Company is informed in writing at least 30 working days prior to the day of arrival. Some alterations may incur an administrative fee of $25. 00 per booking. Where requests for changes cannot be met, the Company, after discussion with the Client, may opt to treat the change request as a cancellation by the client and charge the associated cancellation fees outlined in paragraph 5. Please note that after COVID, we do not allow Back to Backs either for arrivals or departures. Some requests that put your reservation into a back to back situation will be declined.
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IF WE CHANGE THE ACCOMMODATION. On occasion, it may be necessary to change the accommodation you have selected, and we reserve the right to substitute comparable accommodation without notice or liability. Where such changes are considered a significant alteration, we undertake to advise you as soon as is reasonably possible. Where a major change is a change to a lower standard of accommodation or reduced facilities, you will have the choice of either accepting the alternative arrangements and charges or once instructions have been received in writing, you will receive a refund of all monies paid.
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IF WE CANCEL THE ACCOMMODATION. In the unlikely event that, through circumstances outside of our direct control we are unable to offer alternative accommodation in accordance with paragraph 7, we reserve the right to cancel your accommodation. If this occurs, we will inform you as soon as possible and you will receive a refund of all monies paid.
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OUR RESPONSIBILITY FOR YOUR ACCOMMODATION. A private individual over whom the Company has no direct control owns the accommodation. We will ensure the accommodation is clean and tidy and, in a condition, to fulfill our obligation. If you find any maintenance or housekeeping problems upon your arrival, please telephone our office as soon as possible . If you are a late arrival, telephone us by 11:00am the next working day. The Company is not responsible for activities adjoining or within the immediate area of the accommodation such as maintenance or construction on adjoining properties or land.
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PARTY SIZE. Under no circumstances may more than the number of guests detailed on the on the initial Bookingoccupy the property except by the prior written agreement of the Company. We reserve the right to refuse admittance to the property if this condition is not observed and treat the failure to meet this condition as a cancellation by the Client and NO REFUND of your booking.
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LARGE GATHERINGS. The Company is profoundly serious about maintaining a family atmosphere for the quiet enjoyment of the Clients. The Company does not rent to groups of teenagers with or without chaperons regardless of whether the chaperons are parents of one of the teenagers. The Company will rent to family groups, couples, and RESPONSIBLE ADULTS over the age of 25. Proof of age may be required. Violation of this policy will result in immediate eviction with NO REFUND of booking.
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UTILITIES. The accommodation costs include a cap on the cost of utilities (water and electricity) of $70 per week. This is more than sufficient for normal consumption. Usage in excess of this will be taken from the security deposit. Occasionally (especially in the summertime during the rainy season) there are outages experienced that are beyond our control, The Company will report outages as each occurs. No refunds will be given for any outages. Other charges like Internet usage overages, movie rentals where allowed and otherA La Carte services will be pass to your reservation.
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PETS/ANIMALS. Pets are only accepted by prior arrangement. Photographs and proof of all relevant vaccinations must be provided prior to arrival. An additional pet deposit of $500 will be required on arrival. If a pet or animal is found inside the accommodation that has not been previously approved, you will be deemed as breaching the terms and conditions of the rental agreement, will forfeit any deposit taken (including the additional sum equivalent to the pet deposit), and face immediate eviction with NO REFUND of Booking.
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NO SMOKING. Strictly no smoking allowed inside the accommodation at any time (Includes Vaping and E-Cigareteres). If evidence of smoking is detected any charges for additional cleaning required will be taken from the security deposit.
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OFFICE HOURS AND CONTACT TELEPHONE NUMBERS. Normal office hours are Monday to Thursday 9:00am to 4:00pm. Fridays by appointment only. The office telephone number is . If the office staff is busy with other clients, or it is outside office hours, there will be a facility to leave a message at this number. In an emergency situation listen to the message and follow prompts to leave a message for the 24/7 on-call personnel - it may take a few minutes to locate us. Please limit these calls to true house emergencies. (Our office is a not a walk-in office)
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ARRIVAL AND DEPARTURE PROCESS. The accommodation will be available for occupancy at 4:00PM on the date of arrival. You can check with us after 12:00PM on the date of arrival to find out if the house is ready to check-in. Most of our houses have automation which consists of automated lock with keypad, smart thermostat, and door sensors. We will send check-in instructions from 7 days to 3 days prior with detailed information and keypad code. Houses that are not automated, will have a lockbox on the front door handle.
Check-out time is strictly 10:00AM on the date of departure. The garage remote is to be left where you found it. Failure to do so will result in a $50 charge on the security deposit. The accommodation is to be left in neat and tidy condition. You are to remove bedding from used beds and together with dirty towels, place in laundry area, leaving one set of clean sheets per bed and one set of clean towels per person per bathroom in the relevant closets. Excess laundry will be charged at $5 per set of sheets or set of towels and taken from your security deposit. Leave all dishes, glasses, cutlery and contents of kitchen cupboards, Range/Cooker, Microwave and BBQ clean. Bag all trash and if trash day make sure it is left at the curbside. Excess trash at departure will be charged at $5 per bag and taken from your security deposit.
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YOUR RESPONSIBILITY WHEN AT THE ACCOMMODATION. At the accommodation you will find a welcome note with useful information please read and if you have any questions refer to the office. Keep the pool topped up; the water level should be at least one inch above the bottom level of the skimmer (the drain at the top of the pool on the water line). Use the pool brush to brush the pool thoroughly every other day and the pool net to remove any debris. We service our pools on a weekly basis but this will ensure you enjoy the water as intended. Make sure all children are supervised in the pool area at all times. If the pool changes color, report it to the office immediately during office hours. Leave all controls as you find them. Air Conditioning – Do not set the air conditioning lower than 72 degrees. Keep all external doors and windows closed when the air conditioning is in use.
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ACCOMMODATION ACCURACY. All facts pertaining to the accommodation have been checked to the best of our ability. However, property owners may change facilities and services at any time. If The Company becomes aware of any changes, The Company will make every effort to advise the Client.
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IF YOU WISH TO COMPLAIN. If you have a problem during your stay, you MUST inform The Company as soon as possible during normal working hours (unless it is an emergency in which case it must be reported immediately) who will endeavor to correct the matter. If the problem cannot be completely resolved at the time, the complaint must be made in writing within 10 days of your date of departure from the accommodation giving your original booking reference and all relevant information. It is therefore a condition of this contract that you communicate any problem as soon as possible while in the accommodation. If you fail to do this, we cannot accept responsibly as we have been deprived of the opportunity to investigate and rectify the problem and will reflect this in our response if a negative review is given on any of the booking platforms.
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INSURANCE. (This is for informational purposes only) Initialing does not indicate you are purchasing it. Please contact us regarding purchase.
TRAVEL INSURANCE:
Vacation Rental Insurance has been made available with your reservation. Vacation Rental Insurance provides coverage for the loss of prepaid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. Trip Cancellation and Trip Interruption coverage is available for events such as a sickness or injury of yourself, family member or traveling companion; flight delays due to adverse weather; interruptions of road service; terrorist acts; and mandatory evacuations. The plan also includes other valuable coverages such as Medical and Dental, Baggage, and Emergency Assistance and Transportation in addition to useful services such as identity theft, concierge and 24/7/365 emergency assistance. We strongly recommend you purchase this valuable protection. Additional terms and conditions apply; please read your Description of Coverage/Policy carefully and contact Generali Global Assistance at with coverage questions. You can review the Description of Coverage or Insurance Policy here:
I have read the Travel Insurance Option:
VACATION RENTAL DAMAGE INSURANCE:
As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit of $3,000. Any damages that exceed $3,000 or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3,000. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy here:
The Vacation Rental Damage Protection can be purchased up to, 24 hours prior to check-in. By submitting payment for this plan, you authorize and request Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to pay directly Infinity Sunsets Inc. d/b/a Place In The Sun any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Place In The Sun directly if you do not wish to participate in this assignment.
I have read the Vacation Damage Insurance Option:
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PASSPORT, VISA & ANY OTHER TRAVEL RESTRICTIONS INFORMATION. It is the Client’s responsibility to ensure that all travel documentation is valid and that you have followed all the required guidelines, procedures, and ordinances from national and local authorities.
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THE PRICE GUARANTEE. We guarantee that the rental price of your accommodation will not be subject to any surcharges once you have paid the booking deposit and received written confirmation. However, we reserve the right to increase or decrease our published prices at any time. Currently, rental rates are subject to 12% tax in both Charlotte and Sarasota County. If the State and/or County alters the tax rate, we reserve the right to amend your booking amount accordingly.
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LIABILITY. The Company (and the homeowner) cannot accept any liability whatsoever for any accidents, injury sustained by guests or any other visitors whilst at the accommodation; or any loss or damage howsoever caused to any property brought onto the accommodation.
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RADON GAS. For Guests staying longer than 45 days: Radon Gas: Radon is a naturally occurring radioactive gas that, when it has accumulated in a building in sufficient quantities, may present health risks to persons who are exposed to it over time. Levels of radon that exceed federal and state guidelines have been found in buildings in Florida. Additional information regarding radon and radon testing may be obtained from your county health department. (Section 404. 056(F), F. S. ) I acknowledge that I have read and understood the statement above regarding Radon Gas.