House Rules – Palm & Pearl Welcome! We are delighted to host you and want every guest to enjoy a 5-star experience. To help us maintain the highest level of care, please treat the property with respect and follow these simple guidelines. Rental Agreement & Guest Requirements • All guests are required to sign a rental agreement prior to receiving check-in instructions and access details. • The booking guest must be at least 25 years of age and present throughout the entire stay. Respect for the Property & Neighbors • No smoking or vaping in or around the property. • Please respect our neighbors and observe Walton County Quiet Hours (10:00 PM – 7:00 AM). • No parties or events permitted. • Do not hang towels or clothing from balconies or railings. • No overnight street parking (HOA violation). Only three vehicles in the driveway and one in the garage are permitted. Care Inside the Home • Please avoid eating on couches or in beds. • Only toilet paper should be flushed — no wipes or feminine products. • Keep the A/C set no lower than 68°F to prevent system freezing. ◦ When leaving, set the thermostat to 74°F or higher. ◦ Keep doors and windows closed while the A/C is running. • Makeup washcloths are provided — please use these to avoid staining towels. Outdoor & Beach Use • Remove sand from all belongings before entering the home. • Rinse off beach gear and store it in the garage or designated outdoor area — do not bring sandy items inside. • Grill (if provided): ◦ Courtesy amenity — use with care. ◦ Clean thoroughly after each use, including grease trays. ◦ Cover after use to protect from weather. Community Pool Guidelines • Follow all posted pool rules and HOA guidelines at all times. • No glass containers in the pool area. • Children must be supervised at all times. • Be respectful of other guests — no loud or disruptive behavior. • Do not reserve chairs for extended periods. • Observe community quiet hours while at the pool. • Use pool facilities at your own risk. Pet Policy (Dog-Friendly Home) • Dogs 50 lbs and under may be allowed with prior approval and a $150 non-refundable pet fee. • No aggressive breeds permitted. • No cats allowed. • Dogs are not permitted on beds or furniture at any time. • Dogs must be crated inside the home when left unattended. • Dogs may not be left unattended outside. • Dogs must not be tethered outside if unattended. • Guests are required to clean up after their pets and properly dispose of waste. • Dogs are not permitted on Walton County beaches without a permit. Trash Guidelines • All trash must be securely bagged before placing in bins. • Do not leave any trash outside of the bin at any time. • Roll trash bins to the curb the evening before scheduled pickup. • Ensure bins are not obstructed and are easily accessible for collection. • Make sure lids are fully closed to prevent overflow and animals. Additional Guidelines • We do not have mailbox access — please arrange deliveries to a nearby postal or pickup location. • Children should never be left unattended on balconies. • We provide basic “starter” supplies (trash bags, paper towels, toiletries, etc.). For larger groups or longer stays, please plan accordingly. Assistance & Emergencies If any maintenance issues or property damage occur, please contact us immediately so we can assist promptly. • In an emergency, call 911 first, then notify your property manager. Thank you for staying at Palm & Pearl! We truly appreciate your care of the home and respect for the community. If you need anything at all, please don’t hesitate to reach out—we’re here to help you have a fantastic stay!

Important Information: ​​​​​​​Pets are permitted with prior approval and a Non-Refundable Pet fee. We utilize a third-party concierge service that integrates directly with your booking channel to handle concierge services, rental agreements, and damage waivers. There is the option to choose between a small damage waiver or a hold on your credit card for damages. You will be asked for this information once your reservation is officially confirmed. Guest will also be required to sign a rental agreement prior to check in. Failure to provide the required information prior to check-in may result in reservation cancellation without refund.