Legacy Haven House Rules
We provide a clean and allergy-friendly environment. We do NOT allow pets.
Within 72 hours from booking, please provide a guest list with full names and ages along with a valid government-issued photo ID of the person making the reservation.
Please remove shoes and footwear in the mudroom and before entering.
Smoking or Vaping: No smoking or vaping is allowed in the home, porch, on the deck. or in the garage. Any cigarette butts found on the grounds are subject to an additional cleaning fee of $25 per cigarette butt.
Fireplace: There is a fireplace in the family that is not safe for use. It has not passed inspection. Please do NOT use this.
Fire Pit: There is a fire pit in the back yard for your use. Please bring your own firewood and marshmallow sticks.
Trash and Recycling bins:
Guest(s) are to use the following instructions for trash removal on the Property: If the Trash and Recycling Bins are at the curb when Guest checks in, please check the bins to see if they are empty. If they are empty, then they need to be brought back to the side door of the garage. Pick-up occurs on Fridays.
During the stay, the Trash Bin need to be brought out to the curb by Thursday night. The Recycling Bin gets picked up every 2nd and 4th Fridays of the month. The Recycling Bins must be brought to the curb Thursday night as well. The opening of the bins need to be facing the street and there should be at least 3 feet between the bins so the trucks can pick them up individually and at least 5 feet away from the Mailbox, and within 2 feet from the road. Once pick up has occurred, please bring the empty bins back to the side door of the garage.
If Guest(s) checks out between Saturday and Wednesday, then Trash AND Recycling Bins Do NOT need to be brought out to the curb on the day of check out. Please leave them by the side door of the garage on the concrete area.
After pick-up occurs on Friday afternoon, Guest(s) will bring bins back to the side door of the garage. If Guest(s) check out on Friday, and bins are still full, then bins can be left at the curb for the next Guest to check-in and bring the bins to the garage side door.
Lawn Service by the Lawn Boys mow the lawn every 2 weeks. Usually on Tuesdays or Wednesdays. They work quickly and shouldn't disturb you.
Noise Ordinances: The Guest(s) shall behave in a civilized manner and shall be good neighbors respecting the rights of the surrounding property owners. The Guest(s) shall not create noise or disturbances likely to disturb or annoy the surrounding property owners. Creating a disturbance of the above nature shall be grounds for immediate termination of this agreement and Guest(s) shall then immediately vacate the premises. All Guest(s) must comply with South Haven noise ordinances, which prohibit loud noise (such as yelling and amplified music) after 9 PM on weekdays, and 10 PM on weekends and before 7 AM.
Cleaning supplies during stay:
For any spills that need attention during your stay, cleaning supplies are located in the kitchen cabinets and dining room closet (brooms and vacuum are also available).
Accidents do happen-simply replace any item that your group happens to break, and notify us through your Airbnb app or calling and texting me directly. We want open communication about these incidents so they can be resolved quickly and fairly.
Ring Cameras and Security: There are 2 ring doorbell/cameras outside of each entry door and 2 floodlight cameras outside (at garage side door and above the deck). There is one security camera inside the garage. There are no cameras in the bedrooms, closets, bathrooms or any living spaces inside of the house. There are motion detectors in the dining room and foyer that are part of the Ring security alarm system, and those are only armed when the house is vacant and not in use. We respect your privacy.
Kitchen Supplies: There is also foil, plastic wrap, small Ziploc bags, paper towels, garbage bags, etc. Please replenish as needed. Five dishwasher pods are available for your use. Ground fault “reset” on outlets in the kitchen may trip, push the reset button.
Laundry: There is a washer and dryer available in the master bedroom. Please DO NOT overload the washer and dryer. We have also provided 5 laundry soap pods, dryer balls in the dryer, ironing board, and iron.
Towels: Beach towels are NOT provided and guests should provide their own. The bath towels are to be used in the home and should not be taken to the beach. Please Do NOT use white towels to wipe off make-up. We provided several make-up removal wipes. When they are gone, please provide your own.
Parking: One car can park inside the right side garage stall. You will get a code for the keypad. There is a ring camera inside the garage. An additional three cars can fit in the space in front of the garage or to the left of the garage. There is a maximum of 4 cars at the property.
Heating/Cooling: All doors and windows should be CLOSED when running heat or A/C and all doors and windows must be closed and locked upon departure.
Windows and Doors: Do NOT leave windows or doors open unless they have screens. Flying pests may enter the home and make your stay uncomfortable.
Smoke/CO detectors: Guest(s) must notify the Owner without delay if a fire alarm “chirps” or has a low battery condition. Please do not push the test button on the smoke/CO detectors without coordination with the Owner, because they are connected to Ring Alarm system and the emergency response personnel will be dispatched.
Use of Utilities: The guest(s) are not permitted to mine cryptocurrency or set up an electric vehicle charging station.
Extra Comforts: Smart Cable TV where you can log into your personal streaming (Netflix, Amazon Prime, Disney+, YouTube TV, etc.), a Blu-ray/DVD player in the bunk room and in the family room, and Wi-Fi are available for your use. The Wi-Fi mesh network name is Legacy Haven and the password is posted in the living room.
Outdoor Grill: A propane gas grill is available for use May through September. Please make sure to turn off the valve on the top of the propane tank when finished. When using the grill, PLEASE keep it on the cement section on the lawn. If the propane runs out, please refill the propane at the local Menards. The cost is currently under $25. I will reimburse you $25 if you message me and send me the receipt. Please clean the grates for the next guests and return the grill back and put on the cover before leaving. Ensure the cover is secured with the Velcro straps to avoid the wind from blowing it off. Thank you.
Early Check-ins and Late Check-outs: Early check-ins or Late check-outs must be approved prior to arrival and can only be requested within 2 weeks of the stay. They can only be approved if a guest is not checking in or out on the same day that you do. Our cleaner needs the entire time to prepare and clean the house prior to a check-in. If an early check-in or late check-out are available for your stay, the additional fee is $25 per hour up to 4 hours.
Keypad Entry System: The Door Code for check-in will be sent via the messaging app 30 minutes to 1 hour prior to 4 PM check-in. Press the keypad with 3 fingers to light up the screen. Type in the 4 digits and press the checkmark. To lock when exiting, press the keypad with 3 fingers and the door will lock. You can also turn the knob on the inside to the vertical position (to locked) before you leave. Please make sure you lock all the doors and windows when leaving the property.
Yard: There are a couple yard games in the porch. Please put them back after use. There is poison ivy in the woods that creep up as weeds. Stay out of flower beds. Do NOT put up campers or tents in the yard.
Damage Deposit:
Bookings are subject to a $500 damage deposit. Guest(s) acknowledge that unless owners are notified immediately the premises are deemed in good condition and working order upon the tenants' arrival. Guest(s) will be responsible for any and all damage caused by his/her family and guests. The damage deposit is not applied toward rent but is fully refundable within 30 days of departure provided the following provisions are met:
• No damage is done to the house or its contents beyond normal wear and tear.
• Guest(s) keep the premises in a clean and sanitary condition.
• Guest(s) surrenders the premises at termination, in as good condition as received.
• Guest(s) do not create any nuisance or act that disturbs the quiet enjoyment in the neighborhood.
• No linens or other contents of the home are lost or damaged during Guest(s)' stay.
• Guest(s) do not tamper with electronic devices.
Indemnification: The Guest(s), their family, and guests shall hereby indemnify and hold harmless the Owners against any and all claims of personal injury or property damage or loss arising from use of the premises regardless of the nature of the accident, injury or loss. Guest(s) expressly recognize that any insurance for property damage or loss which the Owners may maintain on the property does not cover the personal property of Guest(s), and that Guest(s) should purchase their own insurance for Guest(s) and their guests if such coverage is desired.
Exceptions: Any exceptions to these policies must be approved in writing in advance.
NOTES:
• Ground fault “reset” on outlets in the kitchen may trip, push the reset button.
• Please Do NOT use more than one space heater (or other high-powered device) upstairs or it will trip the circuit breaker. Instead, turn up the thermostat instead. The maximum is 75 degrees.
• If using the space heater, leave at least 2 feet of clearance around it so nothing will catch on fire.
• Please Do NOT overload the washer & dryer.
• Feminine products CANNOT be flushed as it clogs the sewer system.
• There are lots of mosquitoes. Please bring your own spray.
• Beach towels are not provided, please do NOT take white towels to the beach.
• Please Do NOT use white towels to wipe off make-up. We provided several make-up removal wipes. When they are gone, please provide your own.
Before Check-Out:
- Please put all furniture back where you found them. Refer to the photos if needed in the reservation.
- Please remove used bed sheets and pillow cases and place them on the floor near the bed. Keep them in the same room they belong to.
- Please put dirty towels in the washer and start a wash cycle. Be careful to not overload the washer. If there are no laundry pods left, you can leave the dirty towels on the laundry floor.
- Please put all garbage and recycling in the bins outside and bring both bins to the curb only if checking out on Thursday.
- All dishes must be cleaned or being cleaned in the running dishwasher. Please only use the dishwashing pods that are provided, and do NOT use dishwashing liquid.
- Empty your belongings from the fridge and freezer, all items left behind will be disposed of during cleaning. We appreciate your help in this matter! Please be sure to take home all personal effects, as it is not the owner's responsibility to return such items.
- Please pick up games and trash in the yard and put them away.
- Please return the grill back and put on the cover. Ensure the 2 umbrellas on the deck are CLOSED and the white Velcro straps are closed to prevent the wind from throwing the umbrellas against the house.
- Please do NOT take home anything that you didn't bring (including towels, beddings, toys, games, etc). Please be leave things for the Guests that will stay after you.
- Turn OFF all lights and fans and the space heater if on.
- Please ensure all doors and windows are closed and locked.
- If you haven't signed the guestbook in the living room, please consider doing so.