By Booking this vacation rental with VacayStay at the Lee's we agree to the following house rules and conditions:
HOUSE RULES
You'll be staying in someone's home, so please treat it with care and respect.
Check in: 4pm
Check out: 10am
Self Check-in with Smart Lock
DURING YOUR STAY
Max 3 guests
Pets allowed, when approved
Quiet hours 10pm to 9am
No Parties or Events
No Smoking
ADDITIONAL HOUSE RULES
By booking this reservation, you read and agree to the additional policies, terms, and conditions below:
RENTAL AGREEMENT: Must sign the rental agreement upon booking and provide required all GUEST(s) information listed below.
ID VERIFICATION: We are committed to protecting our properties and keeping up-to-date with short-term rental regulations, which is why you will be asked to complete our independent ID verification.
SECURITY DEPOSIT HOLD: A $100 off-platform Security HOLD may be required to be placed on file at the time of booking for bookings less than 28 days stay. The credit card security hold will be placed 4 days prior to arrival and released approximately 7 days after departure.
REQUIRED GUEST INFORMATION for Non-Family Members (Over 18): For the safety and security of our property and all guests, we kindly request the following information for each non-family member over the age of 18. Please send a photo of the front of their driver's license via the reservation app's photo attachment feature, along with the following details for each guest:
- Full Name
- Phone Number
- Email Address
- Vehicle Make, Color, and License Plate Number (if not a rental)
DOGS - We are pleased to accommodate up to one prior approved dog over one year old. To ensure a pleasant experience for all guests, please adhere to the following guidelines:
Registration and Fees: Guests must register their dog and pay an additional non-refundable fee of $100 per dog within 48 hours of confirming and paying for the reservation.
Leash Policy: For the safety and comfort of all guests, dogs must be kept on a leash AT ALL TIMES outside. The area that is off-limits to dogs is the backyard where the neighboring dog resides (back deck area). Please keep your dog leashed at all times and restrict them to the driveway side of the home.
Unattended Dogs: Dogs must NEVER be left unattended in the property. If your dog is kennel or crate trained and can remain quiet, you may bring a kennel/crate for short outings, such as dinner. We value our neighbors’ peace and appreciate your cooperation in keeping noise levels down.
Cleanliness and Responsibility: Responsible dog ownership helps maintain our properties as dog-friendly spaces. Please pick up after your dog during your stay. Failure to clean up after your dog may result in additional fees and a loss of your security deposit.
NO SCENTS: To ensure a comfortable environment for all our guests, we kindly request that no candles, scented wall plug-ins, or air fresheners (such as Febreze) be used in the home. This policy helps us accommodate guests with sensitivities to strong scents.
AGE REQUIREMENT - All reserving guests must be 25 years or older. Guests under 25 must be accompanied by parents. Infants count towards the total number of guests. Additional unregistered guests will result in the entire party being asked to leave and Renter will lose entire reservation charges and security deposit as well as a $100 fine per unregistered guest per day. Cancellation policies are found on your reserving platform.
DAMAGE - We understand that sometimes accidents happen! Should anything break (large or small) please let us know immediately - you have a damage protection plan that comes with your rental. Guests are liable for any and all damage to the physical property, as well as any loss/missing property(items), and agrees to charges against security deposit or damage protection plan for said damages and missing property, as well as responsible for any additional costs exceeding security deposit. We take great care of our properties for our guests, we appreciate your cooperation in letting us know right away if any issue arises: as we want to correct it for you quickly and make sure you’re still enjoying your ⭐️⭐️⭐️⭐️⭐️ 5-star stay.
You'll be staying in someone's home, so again, please treat it with care and respect.
PROPERTY CARE - We want you to have a fun time during your VacayStay! However, caring for someone's property is important to all of us. If the property is left in excessive dirty condition, there will be a deduction from your security deposit to cover the extra time and cleaning needed. Our cleaners are vacation market specialists so they are accustomed to ordinary check out conditions, however they will notify us regarding an excessively messy and dirty property after guest check outs, in these cases, please be aware of the possible additional charges and fees.
LONGER STAYS - We love longer stay guests! We offer great nightly pricing for longer stays and also do require a mid stay cleaning at the cleaning rate listed. All stays 30 days or more require a basic cleaning every 14 days; charged accordingly to guest or as indicated in agreement. We do require you make the property available to the cleaners on the scheduled day with no delays or interference. We want things shining and fresh for you throughout your stay! Two hour cleaning is typical $65/hour, if additional time is indicated, accordingly you will be billed. As a vacation rental, we provide Starter Essentials (i.e. Toiletries, laundry soap, paper towels, etc.). An additional Security Deposit may be required for longer stays.
NO PARTIES or EVENTS allowed. Any parties will result in a $500 fine and additional loss of your security deposit.
NO SMOKING, vaping or tobacco allowed anywhere on the property, inside or outside. Please limit smoking and vaping to outside beyond the condo and please clean up all subsequent trash. Any evidence found of smoking, vaping or tobacco on premises (including odor/smell) will incur a $500 fine and additional loss of your security deposit, any/all costs incurred to rid odor/smell, as well as $150 per day charge during repairs.
No unregistered guests or pets are allowed and will result in $500 fine and additional loss of your security deposit.
Please respect the NOISE CURFEW: quiet hours: 10pm to 9am.
Please respect check-in and check-out times
Please take care of the home furnishings. You will have to pay for damages that exceed security deposit.
Please don’t rearrange the furniture.
Please wash all your dishes.
Please keep all trash in bags and please take the trash out before you leave.
No illegal substances allowed on the premises and will result in a $500 fine and additional loss of security deposit.
Any violation of the Rental Agreement or House Rules at Tonka Hills may result in forfeit of Security Deposit and/or additional charges.
Thank you for taking excellent care of this wonderful home.
We want you to have a great time in Minnetonka, MN during your stay! Enjoy!