SKYRUN DENVER METRO RENTAL AGREEMENT (TERMS & CONDITIONS) By booking and/or occupying a SkyRun Denver Metro–managed property, you (“Guest”) agree to the following Terms & Conditions (“Agreement”). These guidelines are designed to protect the home, the neighborhood, and your stay. Thanks for taking a moment to review them.

1. THE HOME & YOUR STAY You are reserving a specific property for temporary lodging. This Agreement does not create a lease, tenancy, or ownership interest. Please treat the home with care and respect it as you would your own.
2. CHECK-IN & CHECK-OUT Check-In: Begins at 4:00 PM MT or later. Once the home is ready, access instructions will be sent via email and text. Check-Out: No later than 10:00 AM MT. Please follow the departure instructions provided. Late departures or missed check-out steps that delay cleaning or impact the next guest may result in additional housekeeping or operational charges.
3. PAYMENTS & CANCELLATIONS Short-Term Stays (Under 29 Nights) Payment and cancellation terms are governed by the booking platform or rate selected at checkout. Long-Term Stays (29+ Nights) One-third (1/3) of the total cost is due at booking Remaining balance is split into equal monthly payments All payments must be completed no later than 30 days prior to arrival Payments for long-term stays are non-refundable Long-term stays are not subject to local lodging taxes SkyRun may cancel a long-term reservation within 72 hours of booking if required for operational or compliance reasons Unused nights from early departures are non-refundable.
4. PROPERTY AVAILABILITY & RELOCATION You have reserved a specific home. In rare circumstances beyond our control—such as urgent maintenance issues, ownership changes, or loss of management authority—the property may become unavailable. If this occurs, SkyRun will make reasonable efforts to: Relocate you to a comparable or better property at the same rate, or Offer a lower-priced alternative, or Cancel the reservation and refund all amounts paid if no suitable option is available If a property becomes uninhabitable during your stay, we will work promptly to relocate you or refund the unused portion of your reservation.
5. HOUSE RULES & OCCUPANCY The primary booking guest must be at least 25 years old and remain on-site for the duration of the stay Maximum occupancy is listed on the booking confirmation and may not be exceeded No additional overnight guests beyond approved occupancy No subletting or third-party bookings No illegal activity Violations may result in fees, cancellation, or removal without refund.
6. QUIET HOURS & NEIGHBORS Many SkyRun homes are located in residential communities. Please observe quiet hours from 10:00 PM to 8:00 AM and be respectful of neighbors at all times. Excessive noise or repeated complaints may result in fines or termination of the stay.
7. PARTIES, EVENTS & GATHERINGS Parties, events, or large gatherings are strictly prohibited. Violations may result in: Immediate termination of the reservation Cancellation of any damage protection coverage Additional cleaning or repair charges HOA or municipal fines Removal without refund This aligns with Airbnb and Vrbo party and event policies.
8. SMOKING Smoking or vaping is not permitted inside the property. Evidence of smoking will result in a minimum $500 fine, plus documented cleaning or damage costs. Tampering with smoke detectors or safety equipment may result in additional charges.
9. PETS Pets are not permitted unless explicitly approved in writing prior to arrival. Unauthorized pets will result in a $500 fine, plus additional cleaning or damage charges. We comply with applicable laws regarding service animals. Emotional support animals are not considered service animals under the ADA.
10. DAMAGE, CLEANING & TRASH Guests are responsible for damage beyond normal wear and tear, missing items, excessive mess, unauthorized pets, smoking evidence, or trash exceeding provided bins. If additional cleaning, hauling, or repairs are required, the documented cost of labor and materials may be charged. Supporting documentation is available upon request.
11. DAMAGE PROTECTION This reservation includes a damage waiver administered by a third-party provider. Coverage may apply to certain accidental damages, subject to the provider’s terms and exclusions. The waiver does not cover: Smoking or pet violations Missing items Excessive cleaning Intentional or negligent damage HOA or municipal fines
12. PARKING Parking rules, vehicle limits, and permit requirements vary by property and are included in the arrival instructions. SkyRun is not responsible for ticketing or towing. Improperly parked vehicles may be towed at the guest’s expense.
13. SNOW & SEASONAL CONDITIONS Colorado weather can be unpredictable. Snow removal is scheduled based on local conditions and safety priorities. Please do not climb on roofs, decks, or attempt unsafe snow removal.
14. INTERNET, TV & UTILITIES Internet, television, utilities, and amenities are provided as a courtesy and are not guaranteed. Temporary outages may occur. While we will work to restore services when possible, refunds are not provided for interruptions outside our control, consistent with Airbnb and Vrbo policies.
15. MAINTENANCE & ACCESS SkyRun or authorized vendors may enter the property as needed for emergencies, safety concerns, or required maintenance. Advance notice will be provided when practical.
16. CAMERAS & MONITORING Some properties use exterior-only cameras, including doorbell cameras, for safety and compliance. There are no interior cameras inside any SkyRun-managed home.
17. LOST & FOUND Guests are responsible for removing all personal belongings at departure. If items are recovered and returned, a $35 handling fee plus shipping costs applies. Recovery cannot be guaranteed.
18. ABUSIVE OR THREATENING CONDUCT Abusive, threatening, or hostile behavior toward staff, contractors, owners, or representatives will result in immediate termination of services. Failure to vacate after termination constitutes trespassing.
19. LIMITATION OF LIABILITY SkyRun Denver Metro acts as an agent for the property owner. To the fullest extent permitted by law, SkyRun’s total liability is limited to the total amount paid for the reservation.
20. INDEMNIFICATION Guest agrees to indemnify and hold harmless SkyRun and the property owner from claims, damages, costs, or expenses arising from guest use or occupancy, except in cases of gross negligence or willful misconduct.
21. AUTHORIZATION FOR INCIDENTAL CHARGES You authorize SkyRun to charge the payment method on file for documented damages, unpaid fees, excessive cleaning, fines, or violations of this Agreement. Billing concerns should be raised within 7 days so we can review documentation and resolve them promptly.
22. AGREEMENT VERSION & CHANGES These Terms & Conditions apply as presented at booking. Updates apply only to future reservations. Any material changes affecting an existing reservation will be communicated in writing.
23. ACKNOWLEDGEMENT Guests have 48 hours from booking to cancel if they do not agree to these Terms & Conditions. By proceeding with the reservation and occupying the property, you acknowledge that you have read, understand, and agree to this Agreement.