SHORT-TERM RENTAL AGREEMENT (HYATT UNITS)(Park City, Utah Properties)This Short-Term Rental Agreement (“Agreement”) is a legally binding contract between the Property Owner and/or Property Manager (“Owner” or “Property Manager”) and the individual executing this Agreement (“Guest”). As used in this Agreement, the term “Guest” collectively refers to:The individual who makes the reservation,Any individual who pays any portion of the Rental Fees, andAll persons who occupy the Rental Property during the reservation period. Payment of Rental Fees and/or occupancy of the Rental Property constitutes acceptance of all terms and conditions contained herein. This Agreement applies to rental periods of thirty (30) days or less. The Residences at Grand Hyatt Deer Valley are privately owned units managed by Summit Escapes and are not Hyatt-branded residences. These units operate within a hotel-managed property and are subject to hotel and association rules in addition to this Agreement. Please ensure that all items, dishes, towels, robes, and furnishings do not leave the unit.
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RENTAL FEES & PAYMENT TERMSThe Rental Fee includes all costs, expenses, and fees associated with occupancy of the Rental Property unless otherwise specified. Reservations made through online booking platforms must follow that platform’s payment schedule and terms. Direct bookings require:10% of the Rental Fee due at bookingRemaining balance due thirty (30) days prior to check-inFailure to make timely payments may result in cancellation of the reservation. Reservations made less than thirty (30) days prior to check-in are non-refundable.
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CANCELLATION POLICYPlatform Reservations:
Reservations made through a third-party booking platform are subject to the cancellation policy and terms applicable to that platform at the time the reservation is made. Any refund issued pursuant to the applicable cancellation policy will be reduced by any non-refundable credit card or payment processing fees incurred in connection with the reservation. Direct Bookings:Cancellation 30 or more days prior to check-in:
The guest is eligible for a refund of amounts paid, less any applicable non-refundable credit card or payment processing fees. Cancellation less than 30 days prior to check-in:
Amounts paid are non-refundable. The Property Manager may, at its sole discretion, attempt to rebook the property in an effort to mitigate the loss associated with the cancellation; however, the Property Manager is under no obligation to do so, and rebooking is not guaranteed. Any refund due under this policy will be processed using the original method of payment, unless otherwise agreed to in writing. The applicable cancellation deadline will be determined based on the scheduled check-in date and time stated in the reservation.
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DAMAGE PROTECTION POLICYThere is no traditional security deposit held for this reservation. As a condition of booking, all guests are required to purchase the applicable Damage Protection Policy regardless of the booking platform used. For all reservations you will purchase the required Damage Protection Policy. It covers up to $5,000 in qualifying accidental damage. The cost of the policy is $119 and will be automatically added to the reservation at the time of booking. Guest agrees that:Any damage occurring during the stay must be promptly reported to the Property Manager and will be submitted as a claim under the applicable damage protection policy. Guest remains fully responsible for any damages that are not covered, are excluded, or are denied under the applicable damage protection policy. Failure to promptly report damage to the Property Manager may result in denial of coverage and may leave the Guest personally responsible for the full cost of the damage. The purchase of damage protection does not relieve the Guest of responsibility for intentional, negligent, or excluded damage or for any amounts not covered under the applicable policy.
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CHECK-INCheck-in time is 4:00 PM. Early check-in as early as 10:00 AM may be available for an additional fee and must be approved in advance. Guests must register at the front desk upon arrival and provide their confirmation number. Guests must provide:Valid government issued IDCredit card to be held on file by hotel. A $20 per day resort fee will be charged by the hotel
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CHECK-OUTCheck-out time is 11:00 AM. Late check-out may be available for an additional fee with prior approval. Guest must follow posted departure instructions. Failure to comply may result in additional cleaning or damage claims. Failure to vacate the property by check-out time may result in immediate charges and removal.
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ACCESS TO PROPERTYOwner or Property Manager may enter the Rental Property for cleaning, inspection, maintenance, or emergency purposes. Reasonable notice will be given when possible.
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PROPERTY AVAILABILITYIf the Rental Property becomes unavailable due to unforeseen maintenance, construction, or other circumstances, Property Manager may:Provide a full refund, orTransfer the reservation to a comparable property if available. Guest’s sole remedy is refund or relocation.
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USE OF PROPERTYGuest agrees to:Maintain the property in the condition received, normal wear exceptedPay for any breakage or damage caused by GuestBe financially responsible for unnecessary service callsAbide by all occupancy limitsComply with all laws and regulationsThe property may not be used for illegal purposes.
Occupancy & Unauthorized UseMaximum occupancy is stated in the property listing and must not be exceeded at any time. Unauthorized guests, events, parties, receptions, commercial activities, filming, photography sessions, or gatherings not approved in writing are strictly prohibited. Violation will result in:Immediate termination of the stayImmediate removalNo refundGuest is responsible for resulting damages or fines.
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SNOW REMOVAL & WINTER CONDITIONSThe property is located in a mountainous region subject to snow and ice. Snow removal is performed per vendor contract schedules. Property Manager mitigates icy conditions to the best of their ability. Guest assumes all risk of slip and fall injuries.
Winter Driving DisclaimerGuest acknowledges:Four-wheel drive (4WD) or all-wheel drive (AWD) may be required. Chains may be necessary. Road closures or hazardous driving conditions may occur. No refunds will be issued due to weather-related access issues or inadequate vehicles.
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EXCESS CHARGES & CLEANINGGuest must report damages or maintenance concerns upon arrival. Excess cleaning may include but is not limited to:Excess trashExcessive unwashed dishesBodily fluids or biohazardsGlitter or confettiMud from ski equipmentStained linensFurniture moved and not returnedSuch charges may be submitted under the damage protection policy.
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APPLIANCES & UTILITIESProperty Manager cannot guarantee functionality of appliances, hot tubs, pools, heating, air conditioning, internet, cable, or utilities. No compensation will be provided for minor malfunctions or temporary outages. Guest must report issues promptly and allow reasonable time for repair. Failure to report during the stay waives post-stay claims.
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REFUND POLICYNo refunds will be issued for:Delayed arrivalsEarly departuresWeather conditionsRoad closuresNatural disastersUtility outagesActs of GodToo much or too little snow
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FURNISHINGSFurnishings may change without notice. Furniture and bedding may not be removed or rearranged in a manner that causes damage or safety hazards.
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PARKINGValet parking only- $50 per day. No self-parking available. One vehicle per unit permitted. No motorhomes, trailers, boats, campers, or vehicles exceeding 1 ton.
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PET POLICYPets are prohibited unless approved in writing. Unauthorized pets will result in a $1,500 additional cleaning charge submitted under damage protection.
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SMOKING POLICYSmoking is strictly prohibited inside the Rental Property. Evidence of smoking will result in a $2,500 fine submitted under damage protection.
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FIREPLACESFireplaces must be operated in accordance with posted instructions and manufacturer guidelines. Guest acknowledges that improper or extended use has previously caused operational issues. Guest agrees:Never to leave fires unattendedNever to leave fires burning overnightTo turn off gas fireplaces completely after useTo ensure wood-burning fires are extinguishedGuest assumes full responsibility for misuse.
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HOT TUB & SPECIAL AMENITIESGuests may access hotel amenities including:-Heated pool-Hot tubs-Fitness center-Ski valet-Ski storageRestaurantsShuttle serviceKids clubHotel amenities are subject to hotel rules & availability. Use of hotel facilities are at guests sole risk. Children must be supervised. No food, glass, smoking, vaping, or parties in pool areas.
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NOISEGuest agrees to comply with all local noise regulations and respect neighbors’ quiet enjoyment. Quiet hours9:00pm-6:00am in common areas
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CASUALTY OR DESTRUCTIONIf the property becomes uninhabitable due to disaster, Guest’s sole remedy is refund of unused Rental Fees.
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FORCE MAJEUREProperty Manager is not liable for events beyond control including government orders, pandemics, travel restrictions, wildfire evacuations, utility provider failures, HOA restrictions, labor shortages, or similar events. No compensation will be provided except as stated in Section 20.
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COMPLIANCE WITH LOCAL REGULATIONSGuest agrees to comply with all city, county, and HOA regulations. Guest is responsible for any fines resulting from violations.
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PERSONAL PROPERTYOwner and Property Manager are not responsible for loss, theft, or damage to Guest’s personal belongings.
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INDEMNIFICATIONGuest agrees to indemnify and hold harmless Owner and Property Manager from all claims arising from Guest’s occupancy.
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PROPERTY MONITORING DISCLOSUREThe property may have exterior cameras located on the driveway, garage, and/or exterior entry areas. Cameras monitor snow levels, garage doors, hot tub covers, trash removal, and security. No interior cameras exist. Guest consents to exterior monitoring and acknowledges no expectation of privacy in exterior areas.
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GENERAL TERMSThis Agreement is governed by Utah law. If any provision is unenforceable, remaining provisions remain in effect. This Agreement complies with all Fair Housing laws.
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ACCEPTANCE OF TERMSBy booking, reserving, making payment for, or occupying the Rental Property, Guest acknowledges that they have read, understood, and agree to be bound by all terms and conditions of this Short-Term Rental Agreement. The individual making the reservation represents and warrants that they are at least eighteen (18) years of age and are authorized to enter into this Agreement on behalf of all occupants. Guest accepts full responsibility for ensuring that all occupants and invitees comply with the terms of this Agreement. Failure to comply with any provision of this Agreement may result in immediate termination of occupancy without refund and may subject Guest to additional liability as outlined herein.